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Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019]

Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019]

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Old Feb 4, 20, 1:49 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: ryandc99
Wiki Link
Link to open 2020 and beyond version of this thread:
https://www.flyertalk.com/forum/delt...20-beyond.html


My (LoganFlyer's) guide to maximizing your bump chances on Delta:

https://www.flyertalk.com/forum/30484249-post1713.html

(The concise version:

1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
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Old Oct 9, 19, 11:44 am
  #1906  
 
Join Date: Sep 2005
Location: Now in SLC
Programs: DL DM 1MM, MR LT Titanium
Posts: 3,034
$2000 for a 12 hour delay? Nice score!
LoganFlyer is offline  
Old Oct 11, 19, 3:17 pm
  #1907  
FlyerTalk Evangelist
 
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/1MM, DL PM, UA Gold, HH DIA, Hyatt Discoverist, IHG Spire/AMB, Marriott Titanium, Hertz PC
Posts: 30,813
Originally Posted by simplyben View Post
Last night for BOS-CVG, they needed 3 volunteers and ended up offering $2,000. I went up to the GA when it was at $1,100 but they gave me the highest bid. They kept raising the bid until they had two more volunteers. It quickly went from $1,100 to $2,000 when no one went to the GA.

Got home at 10 am this morning instead of 10 pm last night, well worth $2,000 in Amex gift cards.
Well played. What did they give you for a hotel?
CMK10 is offline  
Old Oct 11, 19, 3:18 pm
  #1908  
 
Join Date: Feb 2019
Location: CVG
Programs: DL Platinum, IHG Spire
Posts: 11
Originally Posted by CMK10 View Post
Well played. What did they give you for a hotel?
Residence Inn in Chelsea
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simplyben is offline  
Old Oct 11, 19, 7:23 pm
  #1909  
 
Join Date: Jul 2003
Location: miami, florida
Posts: 1,555
Overheard this morning (10/11) at the next gate ATL>MIA around 7:15am. Paging for 3 volunteers for $400 each.
sydneyracquelle is online now  
Old Oct 20, 19, 10:17 am
  #1910  
 
Join Date: Jul 2003
Location: miami, florida
Posts: 1,555
$300 given for ATL>FLL on 10/20. Asked for 3 volunteers. Only needed 2. Next flight was less than an hour later.
sydneyracquelle is online now  
Old Oct 21, 19, 4:06 am
  #1911  
 
Join Date: Jun 2019
Posts: 1
$2000 Haneda - LAX right on Mon the 14th. Took 5 of us. People were trying to get back after the typhoon shut all of Saturday's flights down. I heard the next day would go even higher as more people were overbooked.
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soyduck is offline  
Old Nov 8, 19, 8:20 am
  #1912  
 
Join Date: Jun 2016
Posts: 73
$1000 this morning BOS-DCA. Got put on flight 3 hours later.
UAFLYER22 is offline  
Old Nov 8, 19, 9:12 am
  #1913  
Suspended
 
Join Date: Jun 2019
Programs: DL DM, Marriott Gold, Hertz President's Club
Posts: 141
Originally Posted by UAFLYER22 View Post
$1000 this morning BOS-DCA. Got put on flight 3 hours later.
Brand new route for DL and already overselling, looks like a good add for them from BOS. Wonder how ORD and EWR are doing also.
JakeRobertson212 is offline  
Old Nov 8, 19, 11:04 am
  #1914  
 
Join Date: Jun 2016
Posts: 73
Originally Posted by JakeRobertson212 View Post
Brand new route for DL and already overselling, looks like a good add for them from BOS. Wonder how ORD and EWR are doing also.

Bumped again for another $500!
UAFLYER22 is offline  
Old Nov 8, 19, 3:06 pm
  #1915  
 
Join Date: Jun 2016
Posts: 73
Originally Posted by UAFLYER22 View Post
Bumped again for another $500!
Expensive day for Delta. Rounded it out for another $1000. $2500 for the day...
UAFLYER22 is offline  
Old Nov 8, 19, 3:23 pm
  #1916  
Suspended
 
Join Date: Jun 2019
Programs: DL DM, Marriott Gold, Hertz President's Club
Posts: 141
Originally Posted by UAFLYER22 View Post
Expensive day for Delta. Rounded it out for another $1000. $2500 for the day...
Nice score. Busy day for DL on BOS-DCA!
JakeRobertson212 is offline  
Old Nov 8, 19, 8:33 pm
  #1917  
 
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Silver (1MM), Marriott Amb (LT Titanium)
Posts: 8,501
Originally Posted by UAFLYER22 View Post
Expensive day for Delta. Rounded it out for another $1000. $2500 for the day...
This is the super rare 3-fer. Nice work. Guess you didn't have to be anywhere near DCA in a hurry

-RM
CO-PLAT likes this.
RobOnLI is online now  
Old Nov 9, 19, 8:36 am
  #1918  
 
Join Date: Jun 2016
Location: Knoxville, TN
Programs: Delta (diamond), Hilton (diamond)
Posts: 74
Apologies if this has been covered before- can’t seem to find the answer up thread.

ATL-SEA looks oversold today. But I’m on an outbound MR with immediate turn around at my destination and very limited flights SEA-x-SEA. If I volunteer, can the GA modify the return segments, or do i ditch the MR and makes my way home with cash in hand?
TYSDoc is offline  
Old Nov 9, 19, 9:35 am
  #1919  
formerly jackvogt
 
Join Date: Dec 2015
Location: Atlanta, GA
Programs: Delta SkyMiles,
Posts: 629
Originally Posted by TYSDoc View Post
Apologies if this has been covered before- can’t seem to find the answer up thread.

ATL-SEA looks oversold today. But I’m on an outbound MR with immediate turn around at my destination and very limited flights SEA-x-SEA. If I volunteer, can the GA modify the return segments, or do i ditch the MR and makes my way home with cash in hand?
I'd say if/when the time comes, just explain your situation usually GAs are willing to work with you because they're happy you are volunteering. Typically it helps to have a few options already researched.
ATLflyer2017 is offline  
Old Nov 9, 19, 9:44 am
  #1920  
 
Join Date: Oct 2007
Location: DCA
Programs: DL DM, AA EXP, various hotel
Posts: 2,018
Originally Posted by jackvogt View Post
I'd say if/when the time comes, just explain your situation usually GAs are willing to work with you because they're happy you are volunteering. Typically it helps to have a few options already researched.
Even if they can't the diamond desk usually can. In that situation I'd say you'll want to move the return but offer to have the diamond desk do it.
SamOF is offline  

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