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Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019]

Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019]

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Old Feb 4, 20, 1:49 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: ryandc99
Wiki Link
Link to open 2020 and beyond version of this thread:
https://www.flyertalk.com/forum/delt...20-beyond.html


My (LoganFlyer's) guide to maximizing your bump chances on Delta:

https://www.flyertalk.com/forum/30484249-post1713.html

(The concise version:

1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
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Old Jun 17, 19, 1:02 pm
  #1831  
 
Join Date: Apr 2016
Posts: 1,352
Originally Posted by CO-PLAT View Post
Why would anyone select anything other than an AMEX gift card???
I always take the DL credit. DL credit does not expire. The Amex card does. Also, my largest expenses are usually flights, so DL credit it is.
The Situation is offline  
Old Jun 17, 19, 1:36 pm
  #1832  
 
Join Date: Sep 2003
Location: MSP
Programs: DL PlatMM, BA Silver, AlaskaAir Gold, HHonors DIA, Accor Silver, Marriott Silver, IHG Plat, TK/UA/AA
Posts: 4,036
Originally Posted by The Situation View Post
I always take the DL credit. DL credit does not expire. The Amex card does. Also, my largest expenses are usually flights, so DL credit it is.
Haven't had a VDB recently, but as of last year the only one of these that you could electronically (NOT in the snail mail) was the DL credit; all of the gift cards had to be mailed to the SkyMiles address, and I live half of the year abroad, so it would just sit there for months. So, I always took the DL credit.
Are any of the gift cards electronic now?
kyushuman is offline  
Old Jun 17, 19, 2:00 pm
  #1833  
 
Join Date: Dec 2002
Location: Washington, DC
Programs: DL Diam 2MM (2.3), HH Gold, PC Gold, Hyatt Plat
Posts: 5,200
Originally Posted by The Situation View Post
I always take the DL credit. DL credit does not expire. The Amex card does. Also, my largest expenses are usually flights, so DL credit it is.
it’s been a few years since i’ve gotten one, but Delta ECVs used to be good for only 1 year from issue. Has this changed?
mot29 is offline  
Old Jun 17, 19, 2:40 pm
  #1834  
 
Join Date: Apr 2016
Posts: 1,352
Originally Posted by mot29 View Post

it’s been a few years since i’ve gotten one, but Delta ECVs used to be good for only 1 year from issue. Has this changed?
Yes it has. You can choose a gift card for DL or a bunch of other retailers. All of those do not have an expiration date. You can also choose an AMEX gift card, but that has a 6 month expiration date.
The Situation is offline  
Old Jun 17, 19, 3:03 pm
  #1835  
 
Join Date: Dec 2002
Location: Washington, DC
Programs: DL Diam 2MM (2.3), HH Gold, PC Gold, Hyatt Plat
Posts: 5,200
Originally Posted by The Situation View Post
Yes it has. You can choose a gift card for DL or a bunch of other retailers. All of those do not have an expiration date. You can also choose an AMEX gift card, but that has a 6 month expiration date.
Makes things a lot easier. I remember the days of having to take the paper voucher to an airport.
mot29 is offline  
Old Jun 17, 19, 6:36 pm
  #1836  
formerly jackvogt
 
Join Date: Dec 2015
Location: Atlanta, GA
Programs: Delta SkyMiles,
Posts: 628
Originally Posted by btonkid12345 View Post
why couldn't they? ALL of those flights were sold out?

You could have asked them to rebook on OAL. Or increased the VDB amount and use the increase to just buy new tickets on another carrier of your choice.
I have no idea what OAL is. I highly doubt they'd buy a ticket on another carrier. They said any flight that went through SLC was sold out and I suppose there were no flights that would get me where I needed to be by the time I needed it. There were plenty of volunteers so they had no reason to bend rules for me.
ATLflyer2017 is offline  
Old Jun 17, 19, 6:39 pm
  #1837  
FlyerTalk Evangelist
 
Join Date: Jun 2015
Location: SFO/SJC, BWI
Programs: :rolleyes:, DL DM, Mlife Noir, TR 7*, Marriott Tit, UA Gold
Posts: 12,293
Originally Posted by jackvogt View Post
I have no idea what OAL is. I highly doubt they'd buy a ticket on another carrier.
Perhaps not, but in any case that's what that meant, OAL = Other AirLine.
Zorak is online now  
Old Jun 18, 19, 5:56 pm
  #1838  
 
Join Date: Nov 2013
Programs: Delta diamond, SPG platinum, Hyatt diamond
Posts: 308
I was in Rochester last week and the flight was oversold from ROC to LGA, they need two volunteers I got $1000 amex card and rebooked on American Airlines direct into ORD which was my final destination. They were happy to have a volunteer and I was happy to be the chosen one
CMK10, slug, hi55us and 1 others like this.
Jay00848 is offline  
Old Jun 18, 19, 7:02 pm
  #1839  
 
Join Date: Jan 2005
Location: RDU
Programs: Hhonors Gold, DL PM
Posts: 281
1500 today for SEA-AMS, but also got op-uped at the gate. Took the cash. Grad student, so cash > D1.
jjmoore and hi55us like this.
AviationFreak is offline  
Old Jun 21, 19, 9:58 am
  #1840  
 
Join Date: Sep 2003
Location: MSP
Programs: DL PlatMM, BA Silver, AlaskaAir Gold, HHonors DIA, Accor Silver, Marriott Silver, IHG Plat, TK/UA/AA
Posts: 4,036
Can someone reply and let me know if the current situation is the same as last year-- is it still a choice of :
1) Physical gift card mailed in snail mail to your SkyMiles address and
2) E-voucher for Delta Dollars?

OR -- is it now an e-gift card for AMEX, Amazon, Target, etc?
Thanks!
kyushuman is offline  
Old Jun 21, 19, 11:39 am
  #1841  
 
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 6,344
Originally Posted by kyushuman View Post
Can someone reply and let me know if the current situation is the same as last year-- is it still a choice of :
1) Physical gift card mailed in snail mail to your SkyMiles address and
2) E-voucher for Delta Dollars?

OR -- is it now an e-gift card for AMEX, Amazon, Target, etc?
Thanks!
In February I got AMEX gift cards sent by snail mail.
Howste is offline  
Old Jun 21, 19, 3:44 pm
  #1842  
 
Join Date: Jun 2019
Posts: 10
Originally Posted by ChrisMoss7 View Post
It may be better than you think! You may have been booked in revenue Biz. That generates a 25% bonus which means 1,000 miles JFK - ZRH plus the 500 or more miles from the extra segment (if it was a DL coded flight to ZRH). Even if you didn't get that, you got the ZRH - JFK double miles promotion.

Were you bumped to accomodate a Biz class pasenger or was it because they oversold coach?

CM
Miles are fine but 11 hours is a lot of discomfort if you paid
rpezman24 is offline  
Old Jun 22, 19, 11:04 am
  #1843  
 
Join Date: Apr 2012
Programs: Delta DM/MM, Marriott Gold
Posts: 487
Originally Posted by The Situation View Post
Yes it has. You can choose a gift card for DL or a bunch of other retailers. All of those do not have an expiration date. You can also choose an AMEX gift card, but that has a 6 month expiration date.
Can't you get a Delta gift card with the Amex gift card? I can always use the Amex gift card to pay my bills, or even prepay some of them.
spamkiller is offline  
Old Jun 23, 19, 2:04 pm
  #1844  
 
Join Date: Nov 2018
Location: San Francisco
Programs: DL
Posts: 331
Oversold by one on JFK-SFO today; noticed the standby list looked tight and proactively offered to volunteer after Twitter confirmed it was oversold. Unfortunately, no alternate D1/first routings with space, so didn’t take it. The one volunteer ended up with a $600 gift card I believe.
dlflyer00 is offline  
Old Jun 24, 19, 3:06 pm
  #1845  
 
Join Date: Aug 2004
Location: Kansas City, USA
Programs: AA Platinum Pro, Delta Diamond, Marriott Titanium, IHG Plat, AVIS Preferred, Hilton Diamond
Posts: 1,971
My MSP=MDW flight tonight is over by 5. I did a $500 bid at check-in. Excited to see what happens.
MCI777 is offline  

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