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Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019]

Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019]

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Old Feb 4, 20, 1:49 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: ryandc99
Wiki Link
Link to open 2020 and beyond version of this thread:
https://www.flyertalk.com/forum/delt...20-beyond.html


My (LoganFlyer's) guide to maximizing your bump chances on Delta:

https://www.flyertalk.com/forum/30484249-post1713.html

(The concise version:

1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
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Old Apr 29, 19, 6:10 pm
  #1816  
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Originally Posted by EZEDoesIt View Post
I suppose my idea is risky, as you should be prepared to travel as purchased.
Considering how seldom I get bumps, sure. (Or at least subject to SDC changes, or maybe SDS to earlier.)
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Old Apr 29, 19, 7:27 pm
  #1817  
 
Join Date: Jan 2014
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Originally Posted by sethb View Post
Considering how seldom I get bumps, sure.
I've gotten excited whenever I see my flight go sold out on DOD. Inevitably they don't ever even solicit volunteers at the gate. I'm always left feeling like a fool for approaching the gate agent and asking if they're going to need anyone. Heck, I even got out standby on a maxed out flight a couple weeks ago. RM must be getting great bonuses lately.
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Old Apr 29, 19, 7:43 pm
  #1818  
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Originally Posted by EZEDoesIt View Post
I've gotten excited whenever I see my flight go sold out on DOD. Inevitably they don't ever even solicit volunteers at the gate. I'm always left feeling like a fool for approaching the gate agent and asking if they're going to need anyone. Heck, I even got out standby on a maxed out flight a couple weeks ago. RM must be getting great bonuses lately.
Underselling costs them revenue. Selling a Y ticket for $1300 and paying me $800 to take a later flight is a win for all parties.
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Old May 6, 19, 1:14 pm
  #1819  
 
Join Date: Mar 2013
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Originally Posted by EZEDoesIt View Post
I've gotten excited whenever I see my flight go sold out on DOD. Inevitably they don't ever even solicit volunteers at the gate. I'm always left feeling like a fool for approaching the gate agent and asking if they're going to need anyone. Heck, I even got out standby on a maxed out flight a couple weeks ago. RM must be getting great bonuses lately.
I never feel like a fool. Most gate agents appreciate the check-in.

Flights are not nearly as oversold as they used to be, but that doesn't stop me from checking in with the GA's when I know the flight is zeroed out.
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Old May 7, 19, 6:49 am
  #1820  
 
Join Date: May 2019
Posts: 3
Bump from CDG to ATL

Flying from CDG-ATL on 9:30am flight, flight was oversold by 2 and GA asked for volunteers for 600.00 in AMEX gift cards, said I could take later flight 4.5 hrs later or they would put me in Sheraton for the night there at CDG and take same flight the next day. Told gate agent I would take later flight that day and could he put me in Premium Select. He did better, gave me Delta One, the gift cards and 36.00 in food/merchandise vouchers at RAVES.
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Old May 7, 19, 2:37 pm
  #1821  
 
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Originally Posted by CDB1130 View Post
Flying from CDG-ATL on 9:30am flight, flight was oversold by 2 and GA asked for volunteers for 600.00 in AMEX gift cards, said I could take later flight 4.5 hrs later or they would put me in Sheraton for the night there at CDG and take same flight the next day. Told gate agent I would take later flight that day and could he put me in Premium Select. He did better, gave me Delta One, the gift cards and 36.00 in food/merchandise vouchers at RAVES.
Would have asked for D1 from the get-go, Premium select is not worth it for me if they stick me in a middle. Good to know they are offering the Amex GC on international flights now, I've only seen them at DL hubs domestically.
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Old May 24, 19, 4:07 pm
  #1822  
 
Join Date: Jul 2009
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LAX - OGG today. Started with $800 offer + hotel to go tomorrow. Within 5 minutes, they increased the offer to $900 then $1,000 before two people decided it was worth it to cut their Memorial Day weekend vacation short.
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Old May 24, 19, 10:11 pm
  #1823  
formerly jackvogt
 
Join Date: Dec 2015
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According to friend, they were offering $3,000 ATL-LHR today. I guess the summer travel season has begun!
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Old Jun 14, 19, 9:15 pm
  #1824  
 
Join Date: Mar 2008
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$1400, MSP-ICN. Offer was initially $1200 or less (I wasn’t around for the first offers, if any). Also 3 $15 vouchers and a hotel.

I even convinced them to reroute me on MSP-HND so I could avoid the connection in ICN altogether (booked on a separate ticket too!).
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Old Jun 15, 19, 11:04 pm
  #1825  
 
Join Date: Sep 2003
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Friday's CWA-MSP was oversold last week Friday, and they needed one pax.
$600 Amazon card, my friend got it.
Once the flight left, he was the ONLY person in the terminal for a few hours!
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Old Jun 17, 19, 8:52 am
  #1826  
 
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Originally Posted by kyushuman View Post
Friday's CWA-MSP was oversold last week Friday, and they needed one pax.
$600 Amazon card, my friend got it.
Once the flight left, he was the ONLY person in the terminal for a few hours!
You know, these little airport flights on DL's CRJ200 planes are very often oversold by 1 to 2. I know a guy that took VDB's every single week out of Midland, MI for 10 weeks, and had around $9000 in DL funny munny and cash cards. This is especially the case on Friday mornings from past experience.
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Old Jun 17, 19, 9:00 am
  #1827  
formerly jackvogt
 
Join Date: Dec 2015
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Forgot to post this, DL1680 to SFO was oversold by 6 people. The final offer ended up being $1,200. We volunteered but needed to get to SFO sooner than they were able to get us there. We asked about Oakland, San Jose, Sacramento and even Fresno. The GA tried really hard to put us on one of those flights but couldn't. Oh well.
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Old Jun 17, 19, 9:17 am
  #1828  
 
Join Date: Feb 2016
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Originally Posted by jackvogt View Post
Forgot to post this, DL1680 to SFO was oversold by 6 people. The final offer ended up being $1,200. We volunteered but needed to get to SFO sooner than they were able to get us there. We asked about Oakland, San Jose, Sacramento and even Fresno. The GA tried really hard to put us on one of those flights but couldn't. Oh well.
why couldn't they? ALL of those flights were sold out?

You could have asked them to rebook on OAL. Or increased the VDB amount and use the increase to just buy new tickets on another carrier of your choice.
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Old Jun 17, 19, 10:57 am
  #1829  
 
Join Date: Jul 2009
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Originally Posted by kyushuman View Post
Friday's CWA-MSP was oversold last week Friday, and they needed one pax.
$600 Amazon card, my friend got it.
Once the flight left, he was the ONLY person in the terminal for a few hours!
Why would anyone select anything other than an AMEX gift card???
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Old Jun 17, 19, 11:10 am
  #1830  
 
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Originally Posted by CO-PLAT View Post
Why would anyone select anything other than an AMEX gift card???
+1

Take the $$ and run.... and buy a 4K big-screen TV with it.... or spend it at some ultra-expensive restaurant.

If AMEX isn't offered, I would certainly take the Delta travel credit, as I have always have 5 trips that the Mrs. and I are planning.
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