Originally Posted by Ventures
(Post 491275)
They bumped me from business BCN-JFK, they then flew me in coach from BCN-ZRH, and business from ZRH-JFK..they compensated me with a 1000 USD travel voucher.
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New VDB Compensation
Well...I waited through the day to see if anyone else would start the thread and looked to see if anyone did. Nothing...so...here goes.
Beginning yesterday (Aug 4th) Delta has increased the amount of VDB compensation for domestic departures from 200DD for up to 3.5 hours delay to your destination and 400DD for over 3.5 hours to either 400 or 600DD and dropping the time element. The international VDB, when not departing from an EU country, has been raised from 400-600DD to 600-750DD. |
Nice to see DL being more generous here.
Are there any published guidelines as to which end of the scale would be used, or would it be up to agent discretion? |
Interesting. I wonder what spurred the change. Maybe DL has tweaked the formula in calculating oversells.
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Originally Posted by OHDL1
(Post 12181444)
The international VDB, when not departing from an EU country, has been raised from 400-600DD to 600-750DD.
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Originally Posted by OHDL1
(Post 12181444)
Well...I waited through the day to see if anyone else would start the thread and looked to see if anyone did. Nothing...so...here goes.
Beginning yesterday (Aug 4th) Delta has increased the amount of VDB compensation for domestic departures from 200DD for up to 3.5 hours delay to your destination and 400DD for over 3.5 hours to either 400 or 600DD and dropping the time element. The international VDB, when not departing from an EU country, has been raised from 400-600DD to 600-750DD. |
Originally Posted by AndyTLe
(Post 12181526)
Interesting. I wonder what spurred the change. Maybe DL has tweaked the formula in calculating oversells.
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While some on FT review IDBs and VDBs as a personal revenue stream, I would prefer to see DL work on improving its ability to predict the need for oversales, and minimize the the incidence of IDBs and VDBs.
Handling these issues is just another time demand for the GA. With the increasing practice of a single GA handling a flight, I don't want any additional distractions for the sole GA. I have missed important connections because a sole GA has not been able to process what needed to be processed to get the flight off on time. DL is often near the top of the list when it comes to IDB/VDB statistics. In other words, other airlines don't appear to use the brute force approach to ensuring a full plane to the degree that DL does. For those not seeking to win the IDB/VDB lottery, IDBs are an inconvenience that should be minimized. The fact that DL has found it necessary to increase the VDB incentive should be a clear indication of the perceived inconvenience to the traveler. If other airlines can be more precise in their use oversales, why cannot DL also be more precise? |
Originally Posted by StayingHomeIsBetter
(Post 12183806)
Handling these issues is just another time demand for the GA. With the increasing practice of a single GA handling a flight, I don't want any additional distractions for the sole GA.
Every agent I've done that too seems very appreciative of the fact that I'm trying to keep myself out of the way until they have time. I figure I'd rather be in the CRC having a beer and surfing the net rather than hounding a gate agent for Delta Dollars. |
Originally Posted by mersk862
(Post 12184114)
Every time I've volunteered and the agent has said, yes we'll need you, I tell them I'll be in the Crown Room, if something changes give them a call, but I'll come back down 10 minutes after the flight has left so you can have some time to get the flight closed out and then we can process everything afterwards.
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Originally Posted by bostonbali
(Post 12184692)
Downside to this approach is you won't be able to hear how much the agent had to offer any last-minute volunteers. If you catch wind of a higher amount, you can ask the agent to match it. If you're in the lounge, you can't hear any of those conversations...
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Originally Posted by mersk862
(Post 12184708)
9 times out of ten for me, the agent has just started right out at the $400 plateau, so I'm assuming they won't go any higher than that.
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Of course this would happen the day after I took my first ever bump in 20+ years of flying. I got $200. The GA rebooked me onto an A fare to confirm me in first for the next flight, saying she did so because I'm Plat. Must have known this was coming and taken pity on me.
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Originally Posted by OHDL1
(Post 12181444)
Well...I waited through the day to see if anyone else would start the thread and looked to see if anyone did. Nothing...so...here goes.
Beginning yesterday (Aug 4th) Delta has increased the amount of VDB compensation for domestic departures from 200DD for up to 3.5 hours delay to your destination and 400DD for over 3.5 hours to either 400 or 600DD and dropping the time element. The international VDB, when not departing from an EU country, has been raised from 400-600DD to 600-750DD. |
Originally Posted by StayingHomeIsBetter
(Post 12183806)
If other airlines can be more precise in their use oversales, why cannot DL also be more precise?
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