Nov 30, 2018, 8:49 am
Last edit by: ryandc99
Link to open 2020 and beyond version of this thread:
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019]
Oct 20, 2017, 3:33 pm
#1501
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Oct 20, 2017, 3:33 pm
#1502
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
On Sunday LAX-SEA was overbooked by 7, so I took $700 to fly the next morning. The agent told me I'd be receiving an email where I could select which gift card I wanted, but I have not seen the email yet (yes, I've checked my spam folder).
To make things more interesting, I noticed a Delta eCredit in my wallet on the website with the same date and amount, but it is listed as "CLOSED". Maybe this indicates that it's been "forwarded" to the gift card issuer?
Does anyone know how long it typically takes to get this email? Last year when I took a VDB, they issued a printed voucher at the gate, so this gift card thing is all new to me.
Thanks,
DB
To make things more interesting, I noticed a Delta eCredit in my wallet on the website with the same date and amount, but it is listed as "CLOSED". Maybe this indicates that it's been "forwarded" to the gift card issuer?
Does anyone know how long it typically takes to get this email? Last year when I took a VDB, they issued a printed voucher at the gate, so this gift card thing is all new to me.
Thanks,
DB
Oct 21, 2017, 1:55 am
#1503
Join Date: Aug 2001
Location: Los Altos
Programs: Delta DM 2 Million Miler, Hilton DM, Priority Club Platinum
Posts: 1,112
When your friend activates a Square account through your link, they can process up to $1,000 in credit card sales for free.
Oct 22, 2017, 1:48 am
#1504
Join Date: Sep 2009
Programs: DL DM 1MM; Marriott Titanium
Posts: 225
I used the referral link listed in the previous post. Here's mine, too, in case there's a limit:
https://squareup.com/i/7751AA2A3A
Oct 22, 2017, 9:39 am
#1505
Join Date: Aug 2001
Location: Tampa FL
Posts: 185
"Never heard of DBC."
This happened o my wife 3 days ago. ATL-TPA 2030 flight, #2379 . She was airport and at gate 1-1/2 hours prior to flight. She never left the gate. The GA did not make any boarding announcement. There was no request for volunteers. A couple of minutes before boarding time, she (and about a dozen others) moved up to the counter to see what was going on. The GA CLOSED THE DOOR to the jetway and stated plane was "full."
She had boarding pass, as did the others who were unceremoniously locked out. The GA left the gate and there was no one to complain to. Naturally, she did not want to make a scene and have TSA be jumping all over her.
When she got rebooked, she asked about DBC (I told her to do that). The GA stated he didn't know what she was talking abut, and he never heard of DBC. She finally arrived at TPA almost three hours after her scheduled arrival.
Have sent letters to DOT and Victoria ForbesRoberts at Delta. We shall see what, if anything, happens.
She had boarding pass, as did the others who were unceremoniously locked out. The GA left the gate and there was no one to complain to. Naturally, she did not want to make a scene and have TSA be jumping all over her.
When she got rebooked, she asked about DBC (I told her to do that). The GA stated he didn't know what she was talking abut, and he never heard of DBC. She finally arrived at TPA almost three hours after her scheduled arrival.
Have sent letters to DOT and Victoria ForbesRoberts at Delta. We shall see what, if anything, happens.
Oct 22, 2017, 9:49 am
#1506
Join Date: Sep 2005
Location: Now in SLC
Programs: DL GM 1MM, MR LT Titanium
Posts: 4,116
I'm confused. If the GA never made any boarding announcements, how did the other passengers know to board? And did your wife have a confirmed seat or a seat request card?
Oct 22, 2017, 12:34 pm
#1507
Join Date: Jul 2017
Location: TYS
Programs: Delta, AA, Hilton
Posts: 149
I agree, something seems to be missing from the story. There had to have been some sort of announcement since the plane left full. Do you mean there was no final boarding call, or that her zone wasn't called? Or was she on standby and was never notified that she didn't make the list?
Oct 23, 2017, 9:17 am
#1508
FlyerTalk Evangelist
Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
Posts: 13,644
I agree, something seems to be missing from the story. There had to have been some sort of announcement since the plane left full. Do you mean there was no final boarding call, or that her zone wasn't called? Or was she on standby and was never notified that she didn't make the list?
And there isn't a single GA in the system who doesn't know what IDB is (although phrasing it as "denied boarding credit" might throw a few off).
Mike
Oct 23, 2017, 9:41 am
#1509
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
Brilliant! Just signed up. Thanks for the tip and advice.
I used the referral link listed in the previous post. Here's mine, too, in case there's a limit:
https://squareup.com/i/7751AA2A3A
I used the referral link listed in the previous post. Here's mine, too, in case there's a limit:
https://squareup.com/i/7751AA2A3A
Nov 18, 2017, 12:37 pm
#1510
Join Date: Sep 2005
Location: Now in SLC
Programs: DL GM 1MM, MR LT Titanium
Posts: 4,116
Took $1000 to switch from a morning LAX-BOS flight to a redeye the same day. I had asked for $2000, but the GA said $1000 was the most her supervisor was willing to go.
Nov 18, 2017, 4:10 pm
#1511
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,453
Nov 18, 2017, 9:24 pm
#1512
Join Date: Sep 2005
Location: Now in SLC
Programs: DL GM 1MM, MR LT Titanium
Posts: 4,116
Nope. It was sold out.
Nov 19, 2017, 6:20 pm
#1513
FlyerTalk Evangelist
Join Date: Sep 2005
Location: MN
Programs: Lots of programs, dirt on all of them!
Posts: 11,938
SLC-FLL redeye was oversold on Nov 18. Asked at the gate when the agents opened the desk. They immediately rebooked me SLC-JFK-FLL departing 30 minutes later, but arriving about 6 hours later. Redcoat reissued the ticket and gave me exit row for the first flight and F for the second flight (Y was apparently sold out). Also got $600 in Delta vouchers. GA said she was going to training next week about offering AmEx gift cards but that was not an option at FLL yet (but soon will be). The two GA's were kidding me about $100/hour for arriving 6 hours late and why wouldn't I do that.
Nov 20, 2017, 6:52 pm
#1514
Join Date: Feb 2011
Posts: 285
Maybe different offer gave us for domestic or international travel policy? I can see to Narita $4000 offered last post here.
Nov 20, 2017, 8:14 pm
#1515
Join Date: Mar 2015
Posts: 1,989
Also depends on time of year, no of seats required, availability of next flight, special events etc.
A bump for a pre-games domestic flight https://www.inc.com/chris-matyszczyk...son-delta.html can also go for USD 4,000