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Being charged for C+
I have gotten used to free upgrades but just booked a recent flight and when I go to select a C+ seat there is a dollar amount associated with that change. Showing $26 to change. I thought as a DM I get comp upgrades. Plenty of seats available.
Is this a glitch in the Delta matrix? |
Originally Posted by SSF556
(Post 37361215)
I have gotten used to free upgrades but just booked a recent flight and when I go to select a C+ seat there is a dollar amount associated with that change. Showing $26 to change. I thought as a DM I get comp upgrades. Plenty of seats available.
Is this a glitch in the Delta matrix? |
Originally Posted by SSF556
(Post 37361215)
I have gotten used to free upgrades but just booked a recent flight and when I go to select a C+ seat there is a dollar amount associated with that change. Showing $26 to change. I thought as a DM I get comp upgrades. Plenty of seats available.
Is this a glitch in the Delta matrix? |
Technically, as noted, it's conditioned on SU upgrade class bucket availability. While they have typically not held back any C+ seats from the SU bucket, there's the possibility they could do so at some point (just as they hold back FC seats from OU Medallion comp upgrade bucket). Basically, they stopped simply providing "access" to C+ seats close to a decade ago when they decided to make C+ seats book into separate fares, instead of just being extra legroom seats that booked in Main cabin fares. Also, if there is more than one companion on the same reservation as you, no one is eligible for C+ upgrades since you can only upgrade one companion.
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Originally Posted by WillBarrett_68
(Post 37361237)
has your flight been actually ticketed? If you're booked but the ticket hasn't been issued you can't upgrade yet. Also these C+ upgrades are limited by upgrade inventory, which does not always equal the number of unassigned seats, but generally the times I've seen this it's been because the ticket hasn't yet been issued.
Interestingly here is the upgrade pattern GSP to ATL upgraded ATL to TUL upgrade at a cost TUL to ATL upgraded ATL to GSP upgrade at a cost Odd |
Sometimes it takes a bit for the system to catch up/realize you are eligible for free C+. You can go into your ticket and remove the upgrade requests, refresh, and then re-select the upgrade requests to basically 'reset' it if something is stuck in the system.
Also seen where the website wants to charge but the app lets you pick a seat. |
This happens all of the time for me when travelling to Canada. I am not sure why, but it takes 6-12 hours for it to remove the charge and allow me to move to C+ for free.
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Originally Posted by SSF556
(Post 37361651)
Ticket has been issued.
Interestingly here is the upgrade pattern GSP to ATL upgraded ATL to TUL upgrade at a cost TUL to ATL upgraded ATL to GSP upgrade at a cost Odd Yes its a Diva/first world problem but it REALLY annoyed me. |
Originally Posted by SSF556
(Post 37361651)
Ticket has been issued.
Interestingly here is the upgrade pattern GSP to ATL upgraded ATL to TUL upgrade at a cost TUL to ATL upgraded ATL to GSP upgrade at a cost Odd Yes, you now need to use two different platforms to actually manage your reservation. Very Premium. |
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