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-   -   SK joining ST timeline for adding FF number on DL platform (https://www.flyertalk.com/forum/delta-air-lines-skymiles/2169620-sk-joining-st-timeline-adding-ff-number-dl-platform.html)

Stil Aug 15, 2024 12:09 pm

SK joining ST timeline for adding FF number on DL platform
 
On September 1st. SK joins ST and I am wondering if anyone got some data points in regards to when DL's platform usually are able to add new FF numbers (in this case SK EuroBonus) to their bookings.

I have a DL flight on the 4th. and would like to add my SK FF number as ST Elite plus.

I know that it for different reasons took DL 1 year + to fully integrate ITA Volare to its platform would there be a chance DL wouldn't be prepared for a new ST member like SK come September 1st?

matchbox20_is Aug 15, 2024 2:54 pm

Maybe they are working to integrate SK's FF database into ST as the option is not available for AF bookings either.

IT is unfortunately not one of the strengths of DL's operation. It took them weeks or months if I recall to add the X gender marker after ID documents were being issued with them and OAL had already done it. That one would have been a 5-second update.

Mr. Tickets Aug 15, 2024 3:47 pm


Originally Posted by Stil (Post 36454744)
On September 1st. SK joins ST and I am wondering if anyone got some data points in regards to when DL's platform usually are able to add new FF numbers (in this case SK EuroBonus) to their bookings.

I have a DL flight on the 4th. and would like to add my SK FF number as ST Elite plus.

I know that it for different reasons took DL 1 year + to fully integrate ITA Volare to its platform would there be a chance DL wouldn't be prepared for a new ST member like SK come September 1st?

I wouldn't get my hopes up too far. I am sure there is a lot of "behind the scenes" IT things that need to be programed and tested. I would anticipate problems for a while.

Stil Aug 16, 2024 2:44 am

I am sort of expecting that a full platform integration is asking for to much and your comments just reaffirm that. Now I'm just hoping for a manual/agent workaround.
I have an AF ticket a bit later in September and I could ad my Euro bonus number in the booking flow on their site. It looked like it errored out but when I called AF's call center they had registered my SK EB number in the booking.

urifin Sep 1, 2024 2:45 pm

I was able to add my SkyMiles number to a SAS reservation today. I’m a PM but being E+ doesn’t reflect anything in the reservation itself.

Regarding SkyMiles/MQD earnings, SAS is showing on the Delta website but the earnings table is not yet available. Chatted with a Delta rep and he said:
”So it's odd, on delta.com under SkyTeam, it has SAS now, but the charts are not loading, and the Skymiles department has not gotten a chart for it either. The agent told me, maybe because it is a holiday and it is brand new that it could take a few days for the info to be loaded. She is going to let her leader know the info isn't loading so that can get completed or fixed.”

keep you posted

Stil Sep 1, 2024 3:00 pm


Originally Posted by urifin (Post 36494274)
I was able to add my SkyMiles number to a SAS reservation today. I’m a PM but being E+ doesn’t reflect anything in the reservation itself.

Regarding SkyMiles/MQD earnings, SAS is showing on the Delta website but the earnings table is not yet available. Chatted with a Delta rep and he said:
”So it's odd, on delta.com under SkyTeam, it has SAS now, but the charts are not loading, and the Skymiles department has not gotten a chart for it either. The agent told me, maybe because it is a holiday and it is brand new that it could take a few days for the info to be loaded. She is going to let her leader know the info isn't loading so that can get completed or fixed.”

keep you posted

This here is from the SK forum:
https://cimg9.ibsrv.net/gimg/www.fly...2fa03c3d46.jpg
I'm guessing that it is DL IT that is dragging it's feet and a deal of earn & burn has been struck, as SK went live with earnings on DL two days ago.

MSPeconomist Sep 1, 2024 3:06 pm

In the meantime, I'd suggest that folks impacted in either direction (DL FF program flying SAS or SAS EB participant flying DL) be prepared to show credentials (FF card or equivalent on phone etc.) and to ask airport agents to add or verify FF numbers. This might require a bit more time, so try to arrive at the airport somewhat earlier than you normally would. Save boarding passes and receipts if you're hoping to request credit later for flights in this interim period.

FlyBitcoin Sep 2, 2024 9:42 am

I just used the SAS app to add preferred frequent flier program numbers to each booking. They had SkyTeam and Star Alliance airlines both listed.
Debating whether to earn SM or Flying Blue from my SAS flights coming up in March. Can add points easily to Flying Blue from credit cards and they traditionally have better business class points deals to Europe from US than SM does.

robbbbb Sep 2, 2024 12:33 pm

Delta is now showing SAS earnings table.

jrl767 Sep 2, 2024 2:07 pm

added SM numbers to our Dec booking (OSL-DUB; “SAS Plus Pro” which includes 2 bags), but SK still wants to charge us $20 each for seat selection

pharmflyer Sep 3, 2024 7:02 am


Originally Posted by jrl767 (Post 36496429)
added SM numbers to our Dec booking (OSL-DUB; “SAS Plus Pro” which includes 2 bags), but SK still wants to charge us $20 each for seat selection

Yes, I believe they only waive the seat selection fees for their own EBD and EBG members, not other STE+

jamiel Sep 26, 2024 11:48 am

No listing for Scandinavian/SAS on the retro-credit website. Any workaround for flights on 9/8 and 9/18?

lse717 Sep 26, 2024 8:58 pm

Any reports on credits to Skymiles from a SAS-marketed flight? I'm especially curious if any Medallion Mileage Bonus will apply as this is not mentioned either way in the earning chart.

Craig6z Dec 4, 2024 6:13 pm


Originally Posted by lse717 (Post 36555195)
Any reports on credits to Skymiles from a SAS-marketed flight? I'm especially curious if any Medallion Mileage Bonus will apply as this is not mentioned either way in the earning chart.

Update as of a couple of three weeks ago. Flew roundtrip business on an SAS issued ticket LAX-CPH, then connecting to CDG (the Paris segments were codeshares on AF planes). Only the return CPH-LAX segment has credited. Amount of miles earned seemed correct based upon the table on DL's site (5X the spend, and a 100% class bonus - I have no status on DL at this time). Submitted documents via DL's website for crediting about five days ago, which was a PITA as SAS is still not listed as a partner in DL's pull-down menu. I don't have a warm feeling that the crediting request will be trouble-free.


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