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-   -   Rollover Calculation inaccurate? (https://www.flyertalk.com/forum/delta-air-lines-skymiles/2142945-rollover-calculation-inaccurate.html)

Boony1970 Dec 1, 2023 3:37 pm

Rollover Calculation inaccurate?
 
I just noticed the banner above the SkyMiles summary landing page showing this:
"Your 269,404 MQMs will rollover to next year"
However, I currently have 433,604 MQMs. Shouldn't the rollover mqm's be: 433,604 -125,000 (DM qualification) = 308,604?

A bit confused on this, since I want to make sure I end up with even increments of 100k to use for extended status.
Anyone else showing this?

safigan Dec 1, 2023 4:12 pm

It's wonky for me too. "Your 306,579 MQMs will rollover to next year". I have 407,178, less 125,000 for DM = 282,178.

micstatic Dec 1, 2023 4:16 pm

Also for me. I have 261,584 less 125k should be 136,584. But delta says 107k.

Boony1970 Dec 1, 2023 4:52 pm

Maybe the calculation of rollover MQM's stop in this online widget the moment you qualify for status? If so, seems like a big tech glitch.

ffI Dec 1, 2023 4:57 pm


Originally Posted by Boony1970 (Post 35788027)
Maybe the calculation of rollover MQM's stop in this online widget the moment you qualify for status? If so, seems like a big tech glitch.

DL has always had glitches with any new stuff. Just take screen shots and be ready Feb 1

Boony1970 Dec 1, 2023 5:23 pm

Ok, just verified with Delta that the number displayed is for last year's (2023) rollover. This year's number is not calculated yet.
As with other parts of Delta.com - not very clear.

DrMilano Dec 1, 2023 7:27 pm

Mods should close this ‘false alarm’ post.

micstatic Dec 2, 2023 4:37 am


Originally Posted by Boony1970 (Post 35788096)
Ok, just verified with Delta that the number displayed is for last year's (2023) rollover. This year's number is not calculated yet.
As with other parts of Delta.com - not very clear.

This seems to jive. Just verified that the number shown does in fact match my rollover from last year. Still have to scratch my head that a company as big as Delta would push the go live button on a "feature" that clearly doesn't work.

metalblaze Dec 2, 2023 6:01 am


Originally Posted by micstatic (Post 35788957)
This seems to jive. Just verified that the number shown does in fact match my rollover from last year. Still have to scratch my head that a company as big as Delta would push the go live button on a "feature" that clearly doesn't work.

It would be atypical for DL IT to roll out a fully functioning feature....my rollover numbers are also messed up. Not to stress.

xliioper Dec 2, 2023 7:24 am

They used to have a "View Prior Year Details" link on the My Skymiles webpage. Sounds like they maybe reused that code somehow.

swinster Dec 2, 2023 8:15 am

My balance shows an error in my favor. Current Balance 285,952. Subtracting 125,000 gives 160,953. Delta say I will rollover 178,807, which is 17,855 in my favor.

xliioper Dec 2, 2023 9:06 am


Originally Posted by swinster (Post 35789285)
My balance shows an error in my favor. Current Balance 285,952. Subtracting 125,000 gives 160,953. Delta say I will rollover 178,807, which is 17,855 in my favor.

As already noted upthread, the number reflects last year's MQM rollover and not what you will actually get. Go look at your account history for the past 12 months and you will see the number is what you got last January for rollover.

safigan Dec 5, 2023 11:07 am


Originally Posted by Boony1970 (Post 35788096)
Ok, just verified with Delta that the number displayed is for last year's (2023) rollover. This year's number is not calculated yet.
As with other parts of Delta.com - not very clear.

Not unclear, but totally false as it states this is the amount that will roll over to *next* year. This has to be a programming error. And to date they have neither removed it nor fixed it.

JBJ2435 Dec 5, 2023 11:38 am


Originally Posted by xliioper (Post 35789388)
As already noted upthread, the number reflects last year's MQM rollover and not what you will actually get. Go look at your account history for the past 12 months and you will see the number is what you got last January for rollover.

Just verified that this is exactly correct. Funny how close it is to last year, I'm only off by ~6,700 but I still have one more trip which should net around 20k mqm...


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