Delta's Premium Select meals--a major fail
#1
Original Poster
Join Date: Aug 2021
Location: St Louis
Programs: AA, BA, DL, KE, UA, WN
Posts: 13
Delta's Premium Select meals--a major fail
I recently had the opportunity to fly Delta's PS to Asia and back, followed by a trip to Europe on American's Premium Economy. All in all, very comparable with regard to seat, leg room, entertainment, etc--with one major exception--meals. Delta served an economy-size meal in cardboard containers (2 items, with me having to unwrap them) with ice cream. The pre-landing meal/snack resembled a Hot Pocket. American unwrapped the hot entree, served the meal on china, and had several more items--with good size portions. The pre-landing snack was a large Greek salad, again served on china rather than cardboard. Delta's entree was honestly one of the worst I've ever had, while American's one of the better. Delta definitely needs to up its game in PS. 
Delta's PS main meal--albeit after two bites

American's PE pre-landing snack

American PE main meal

Delta's PS main meal--albeit after two bites

American's PE pre-landing snack

American PE main meal
#5
Join Date: May 2008
Location: NYC
Programs: DL PM; UA 1K; AA 1MM
Posts: 4,298
I have flown Delta PS a few times and have not been very impressed compared to competing PE products (I don't think I've flown AA's PE product).
Personally, I don't care if the meal is in cardboard rather than on china, but I am interested in the quality of the food.
Personally, I don't care if the meal is in cardboard rather than on china, but I am interested in the quality of the food.
#6
Join Date: May 2010
Posts: 3,322
well, I know that I wont eat the food. I dont eat the food in business. Im not eating the food in premium economy. Im sorry its airline food. Its not going to get any better
. But the seats are not comfortable because they put them too close together. The service is basic coach service. You will not be getting the welcome glass of champagne they tell you youre going to ge. if you see a flight attendant during the flight it will be a miracle because they dont come to the cabin, except when they serving meals. Its just not worth the effort when you compare it to service and hard product you get on other airlines.
#7
Join Date: May 2008
Location: NYC
Programs: DL PM; UA 1K; AA 1MM
Posts: 4,298
well, I know that I wont eat the food. I dont eat the food in business. Im not eating the food in premium economy. Im sorry its airline food. Its not going to get any better
. But the seats are not comfortable because they put them too close together. The service is basic coach service. You will not be getting the welcome glass of champagne they tell you youre going to ge. if you see a flight attendant during the flight it will be a miracle because they dont come to the cabin, except when they serving meals. Its just not worth the effort when you compare it to service and hard product you get on other airlines.
. But the seats are not comfortable because they put them too close together. The service is basic coach service. You will not be getting the welcome glass of champagne they tell you youre going to ge. if you see a flight attendant during the flight it will be a miracle because they dont come to the cabin, except when they serving meals. Its just not worth the effort when you compare it to service and hard product you get on other airlines.
#8
FlyerTalk Evangelist

Join Date: Jul 2008
Location: IAH
Programs: DL DM, AC 50K, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,621

But yeah that PS meal looks pathetic, even if it tasted ok.
#10
Join Date: May 2010
Posts: 3,322
and unfortunately, thats going to be hard to fix. They might be able to grab some of your back with a fancy meal 😂 but that wont address the fact that they didnt design the cabin well imho
#11
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 26,865
I dont get it - the specs on DLs PE are pretty much identical to those on most other carriers, in terms of # of seats across, and prob even pitch. Why is the hard product so much worse?
Good to know about the food. AA looks like a domestic F meal which is probably what it should be.
Good to know about the food. AA looks like a domestic F meal which is probably what it should be.
#13
Join Date: Mar 2021
Posts: 226
It looks like a UA Premium Plus meal (not a compliment).
2023 Let's Eat - United Premium Plus (International)
2023 Let's Eat - United Premium Plus (International)