Login trouble - Web Support?
 

For the last 3 days I've been unable to login to delta.com. I can use the app, but when I try to log in to the website, I repeatedly get this error message - "We're sorry, but we were unable to locate your account with the information provided. Please confirm your credentials and try again. For additional account recovery options please use Login Help."

I have reset my password 3 times and after each time am still unable to login. I called the Medallion line but they wouldn't connect me to web support or a help desk - just left me on hold while they relayed my issue to support. Once they said it was a known problem and just to try again later. The last time they said that support had looked at my account and that it was locked, but to wait 2 hours and then reset my password again. I did that - same problem.

Has anyone had a similar issue - or does anyone know how I can contact web support directly to try to resolve this? I can't find any contact information on the website.

Yes.

Anyone else having this issue? Can log in on my phone, from the app and even from other computers, but using my desktop I can't log in.

Had the same issue, typed in all infos again by hand ( not the pre-stored values ) and it worked.

This has been an issue for the last 2-3 weeks. and long before that. Delta.com sucks. All you can do is wait 1-2 hours and try again. resetting password doesn't help. a different browser doesn't help. Nothing does.