Sky PESO award booking page is down?
Jan 18, 23, 4:05 pm
#1
Original Poster
Join Date: Jan 2000
Location: 3A - most likey <> BKK <--> EZE; TACA 3A nobody, but GP million miler; Hilton Gold sometimes. Successfully divorced from CO PLAT.
Posts: 3,079
Sky PESO award booking page is down?
Why? I can't get the search engine to look up ANY award seat itineraries to ANY destination. A search just bounces back to the original page.
Jan 19, 23, 9:17 am
#3
Original Poster
Join Date: Jan 2000
Location: 3A - most likey <> BKK <--> EZE; TACA 3A nobody, but GP million miler; Hilton Gold sometimes. Successfully divorced from CO PLAT.
Posts: 3,079
humm..... interesting. Still not working for me no matter what browser I use. Even tried accessig via my VPN. No luck!
Just reverts back to main page after entering all tvl4free trip info.
Just reverts back to main page after entering all tvl4free trip info.
Jan 19, 23, 10:18 am
#5
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 6,924
Originally Posted by tvl4free
Why? I can't get the search engine to look up ANY award seat itineraries to ANY destination. A search just bounces back to the original page.
Jan 19, 23, 10:31 am
#6
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 20,645
You usually at least get some sort of error message. It would be helpful to know which route or routes OP is trying to search? Not unusual to get errors like the following on the less well served (partner only) international destinations.
Jan 19, 23, 10:37 am
#7
Join Date: Feb 2003
Location: Southern California
Programs: United MileagePlus Premier 1K, Delta SkyMiles Diamond Medallion
Posts: 978
Originally Posted by RealHJ
You probably searched too much. After too many searches DL will blacklist and block you. You need to use a different device or a different browser with VPN.
Jan 19, 23, 10:47 am
#8
Join Date: Jul 2022
Posts: 524
Originally Posted by unitedbusiness
why on earth would DL IT embark on such punitive action if you’re trying hard to actually redeem SkyMiles?
Jan 20, 23, 8:30 am
#9
Join Date: Feb 2013
Location: DTW
Programs: DL 2MM, Marriott LTT, Hilton Gold, United Silver
Posts: 209
On Wednesday - same date as the OP - I was trying to book an award ticket. The Web site showed me the fares/routes/dates/etc. as normal, but when I tried to book tickets, there were errors.
The first time, the error message as to "Correct the two items" in order to book, but there were no items marked as needing correction and I failed to find any entry errors after going over the page twice. I cancelled that effort, opened a different browser and tried again.
Essentially, the same result, except this time the error was "This cannot be done on line" and instructed me to message or call Delta. The phone agent was able to get the flights I wanted and attributed the problem to a "software glitch," which seemed obvious to me. I was more interested in what kind of glitch and what they were doing to fix it.
Technical details: On delta.com, route was DTW-MEM (trying to burn miles and need to go visit my mother) in coach for travel about a month out. Browsers were Firefox and Chrome. Still running Windows 10 on my laptop, if that matters (have to get a new laptop to upgrade to Windows 11...haven't seen the need for that yet).
The first time, the error message as to "Correct the two items" in order to book, but there were no items marked as needing correction and I failed to find any entry errors after going over the page twice. I cancelled that effort, opened a different browser and tried again.
Essentially, the same result, except this time the error was "This cannot be done on line" and instructed me to message or call Delta. The phone agent was able to get the flights I wanted and attributed the problem to a "software glitch," which seemed obvious to me. I was more interested in what kind of glitch and what they were doing to fix it.
Technical details: On delta.com, route was DTW-MEM (trying to burn miles and need to go visit my mother) in coach for travel about a month out. Browsers were Firefox and Chrome. Still running Windows 10 on my laptop, if that matters (have to get a new laptop to upgrade to Windows 11...haven't seen the need for that yet).
Jan 20, 23, 2:26 pm
#10
Join Date: Jan 2021
Location: ATL
Programs: DL Plat
Posts: 5
Same here
Originally Posted by ExArkie
The first time, the error message as to "Correct the two items" in order to book, but there were no items marked as needing correction and I failed to find any entry errors after going over the page twice. I cancelled that effort, opened a different browser and tried again.
