Originally Posted by Oakshadow

KL has had some dramatic schedule changes for November and they changed my LAX-AMS flight to much later, causing me to arriving in my connecting city into the evening which didn't work for me. After communication with AF, the only itinerary they said they had that could work for me is on DL metal - LAX-ATL-Italy and I accepted it. While I like DL's PS product, I'm disappointed I won't get to try KL's new Premium Comfort and will have to slum it in C+ for the first segment. Plus I'm on the somewhat less comfortable DL A330-900neo as opposed to KL's 787.

I was booked in AF "A" class. Interestingly when I logged into DL.com to view my DL-metal itinerary, I notice both segments are now coded to KL flight numbers and in "W" class. While that still is an ideal DL MQM/MQDs earning class, I was surprised both that they're KL-coded flights on an AF-purchased ticket and that it's a somewhat lesser class in the pecking order - it's my understanding "A" is the highest PE class.

Originally Posted by rajhyd99

I have traveled on Sep 25 on AMS-JFK in Premium Comfort plus (A) but the mileage posted in discount economy. Wrong post of Mileage credit for KLM flight as Earlier "A" Class was in discount Economy on Delta Site for KLM Chart .
Opened a case with Delta support and still waiting for the correct posting for MQM and MQD. Tried calling every 2 weeks and nothing happened yet.
The Case was sent to or SkyMiles Dept Team,

Its now very critical whether MQM and MQD will be posted correctly or not before DEC 31 or I need to plan something for get thru Status qualification

Did anybody traveled with KLM Premium Comfort Plus and had a correct posting of mileage for Delta MQM and MQD ?

Originally Posted by Oakshadow

The trip was completed over two weeks ago and the mileage posting was the grossly undervalued old KL "A" "discount economy" calculations. I have called DL twice. Both times the agent tried to contact the SM service center and both times they said someone will call me back. Nobody ever did.

I know I'll still be Gold through January, but I'd feel much more comfortable getting this settled by the end of the year instead of having this "retro-status" fixed and that might be more complicated and tougher to fix. I just don't know.

Is there a direct method of contacting the the SM service center directly?

Originally Posted by flyerCO

When did you purchase ticket? Was it after July 22 or before? If before then you earned correctly.

Date of flight isn't what matters, date of ticket purchase does.

Originally Posted by LynniePP

Hi all, I did an MQD run two weeks ago to obtain Diamond status and the Delta Skymiles site shows only 1096 MQDs, when the itinerary should've earned 3290. DL Plat line, confirms that they know that I'm due an additional 2194 MQD's but says that KLM needs to send the updates and they are experiencing delays in getting data from KLM.

Has anyone experienced this? How long did it take?

DL folks (I've called twice now) say it's "in my record" but they can't send me any email or other confirmation. I'm concerned. I COULD take another MQD run to MSP tomorrow, but hate to spend the $ or the Miles if I really am good to go.

Any advice or experience with KLM and MDQ's???

Thanks much and Happy New Year!

Lynne

Originally Posted by LynniePP

Hi, thanks for your response. I "thought" I understood how MDQ's are calculated on the Partner airlines. Distance flown was 10,968. I booked Premium Select on KLM website. 10,968 x 30% = 3290. DL has posted only 1096. And yes, some of the flight segments were A Class.

Here were the flights and fare class listed:

12/13/22:
KL 6273 BOS - DTW FARE CLASS S 190MQD
KL 6034 DTW-AMS FC S 1182MQD

12/14/22
KL1185 AMS- BGO FC S 166MQD

12/16/22
KL 1188 BGO-AMS FC A 166MQD
KL 6059 AMS-MSP FC A 1250MQD
KL 5304 MSP - BOS FC A 337MQD

Thank you for your help! Lynne

Originally Posted by LynniePP

Hi, your MQD calculations match mine. I bought the ticket in early Dec 22 on KLM ticket stock. How would I know if a flight had an underlying Economy Fare class? All flights are listed as A or S. Is it just BS that the DL Skymiles desk is saying that they need data from KLM?

Thanks again!. Lynne

Originally Posted by LynniePP

Hi, your MQD calculations match mine. I bought the ticket in early Dec 22 on KLM ticket stock. How would I know if a flight had an underlying Economy Fare class? All flights are listed as A or S. Is it just BS that the DL Skymiles desk is saying that they need data from KLM?

Thanks again!. Lynne