Scolded by FA for using the call button.
Sep 25, 2022, 2:55 pm
#16
Join Date: Sep 2021
Posts: 288
I had a very surly FA trying to get a PDB.
JFK-TPA
I didn’t press the call button, and instead got up. When I asked she looked at me like I had 3 heads….”where are you sitting”
Right there…. I was in first row!
she said….. oh we don’t have time for any of that” SMH
JFK-TPA
I didn’t press the call button, and instead got up. When I asked she looked at me like I had 3 heads….”where are you sitting”
Right there…. I was in first row!
she said….. oh we don’t have time for any of that” SMH
Sep 25, 2022, 2:57 pm
#17
Join Date: Jun 2009
Location: Somewhere
Programs: Delta Plat
Posts: 3,363
In my 30 years of flying, I have only pushed that blue button once, and it was because the dude next to me was having a seizure and I only pushed it because the lady next to him was freaking out. I wouldn't have pushed it if she wasn't freaking out, as I knew they couldn't do anything and the dude within 5 minutes was fine.
But moral of the story is, do what I do, ask for two drinks I have never been denied.
But moral of the story is, do what I do, ask for two drinks I have never been denied.
Sep 25, 2022, 3:08 pm
#18
fomerly known as LandingGear (not Landing Gear)
Join Date: Feb 2011
Posts: 833
This is unacceptable behavior from the FA. But it makes me feel better about all the times UA cabin crew ignored my call button in Polaris. Perhaps it saved me from being spoken to this way. The disdain of some FA is taking every last drop of joy from flying.
Sep 25, 2022, 3:26 pm
#19
Join Date: Apr 2019
Posts: 979
I'm glad alone I'm not the only one who has seen very tired and very entitled Delta FAs and GAs.
Sep 25, 2022, 3:29 pm
#20
Join Date: Feb 2003
Location: PHL
Programs: UA Plat, 2MM
Posts: 1,860
How come on Asian airlines when you push the call button you get a FA with a smile, and in the US you get (if you get) a FA with attitude? Is the job description different?
PS NEVER push the button when they are in the galley gabbing or reading their magazine
PS NEVER push the button when they are in the galley gabbing or reading their magazine
Sep 25, 2022, 3:39 pm
#21
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,231
This was C+ not first class. You get an alcoholic drink with the regular service(s), not refills on demand. 
Sep 25, 2022, 3:43 pm
#22
Join Date: Jun 2009
Location: Somewhere
Programs: Delta Plat
Posts: 3,363
Since when? I never had an issue asking for a refill on demand when seated in C+. I also never heard of the drink only being available during regular meal service.
Sep 25, 2022, 3:57 pm
#23
Join Date: Sep 2008
Location: Midwest USA
Programs: BA SIL, WN A, UA SIL, Marriott TIT (LT), Hilton DIA
Posts: 1,969
I have pushed the FA call button more than once on Southwest (for a refill), and have never gotten attitude - only friendly service.
This is absolutely deserving of a formal complaint.
This is absolutely deserving of a formal complaint.
Sep 25, 2022, 4:25 pm
#24
Join Date: Mar 2006
Location: Hotlanta.
Programs: I've gone underground!
Posts: 4,602
Sep 25, 2022, 4:27 pm
#25
Join Date: Mar 2006
Location: Hotlanta.
Programs: I've gone underground!
Posts: 4,602
Sep 25, 2022, 5:36 pm
#26
Join Date: Jul 2010
Location: ATL
Programs: DL PM, Delta AMEX Reserve, Ritz-Carlton Gold, Priority Pass
Posts: 272
Putting aside timing of the call vis-a-vis service for others, if you look closely at the call button, it's usually a person holding a drink. Just sayin. If it's only supposed to be for serious issues, it should have a different design.
Sep 25, 2022, 6:06 pm
#27
Join Date: Apr 2003
Location: Seattle, WA
Programs: DL DM/1MM, Natl Exec Elite, Bonvoy Plat, Hyatt Glob, Hilton Diam
Posts: 382
I've noticed on some newer interiors, can't recall which carrier/plane at the moment, but I distinctly remember they changed the logo on the button to just a person raising their hand.
Sep 25, 2022, 6:13 pm
#28
Suspended
Join Date: Jul 2010
Location: Orlando, FL Area
Programs: Delta SkySponge ExtraAbsorbent, SPG Gold
Posts: 29,988
Such inexcusable behavior should result in immediate termination. Alas, DL is under threat of a union drive and won't do anything to anger the flight attendant group.
Sep 25, 2022, 6:14 pm
#29
Suspended
Join Date: Jul 2010
Location: Orlando, FL Area
Programs: Delta SkySponge ExtraAbsorbent, SPG Gold
Posts: 29,988
When you pay more for better service then you are entitled to it. The op did nothing wrong.
Sep 25, 2022, 6:15 pm
#30
In memoriam
Join Date: Dec 2001
Programs: DL 2MM, AA MM, DL Sky Club Life, AA Admirals Club Life, Hilton Gold Life
Posts: 1,732