Delta + Aegean - should I worry?
Aug 9, 2022, 7:01 am
#1
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Delta + Aegean - should I worry?
I used to fly Delta a LOT (Diamond for several years, million miler). But due to changing my location and Delta changing schedules I have not flown Delta for years. Now I am looking to fly to the US and have found a flight on ITA matrix that works for me: LCA-ATH-JFK and return with the LCA-ATH/ ATH-LCA legs on Aegean. Can't buy the ticket through Delta or Aegean so will have to go to an OTA. My question is could I get into a "not my problem situation" with Aegean or Delta if any flights are delayed and I miss my connection? I will be flying business class and the layover in Athens is 3 hours. I have checked and it appears that DL has an interline agreement with Aegean.
Thanks in advance for your advice.
Thanks in advance for your advice.
Last edited by STBCypriot; Aug 9, 2022 at 7:07 am
Aug 9, 2022, 7:48 am
#2
Join Date: Aug 2016
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If everything is booked on the same ticket, the carrier that creates a delay is responsible for getting you to your final destination. I would expect you'll be fine, but expect Aegean to be the one responsible for getting you to New York (and they may put you on LH or another carrier).
Aug 9, 2022, 9:29 am
#3
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Consider how you buy the ticket, although to most Mediterranean islands, there's no SkyTeam (or VS) option. Try to pay with a USA based credit (not debit) card, preferably AmEx. Consider your OLTA carefully and don't use a marginally scammy one; read their rules about refund fees, etc. carefully. You might want to consider using a good real live human TA to put the segments together on a ticket.
BTW, have you *called* DL to ask if they can't ticket these specific flights? Phone agents can do more than the website. You might have to HUCA a few times (during weekday business hours) to get a good experienced agent.
BTW, have you *called* DL to ask if they can't ticket these specific flights? Phone agents can do more than the website. You might have to HUCA a few times (during weekday business hours) to get a good experienced agent.
Aug 9, 2022, 9:50 am
#4
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I used to fly Delta a LOT (Diamond for several years, million miler). But due to changing my location and Delta changing schedules I have not flown Delta for years. Now I am looking to fly to the US and have found a flight on ITA matrix that works for me: LCA-ATH-JFK and return with the LCA-ATH/ ATH-LCA legs on Aegean. Can't buy the ticket through Delta or Aegean so will have to go to an OTA. My question is could I get into a "not my problem situation" with Aegean or Delta if any flights are delayed and I miss my connection? I will be flying business class and the layover in Athens is 3 hours. I have checked and it appears that DL has an interline agreement with Aegean.
Thanks in advance for your advice.
Thanks in advance for your advice.
Aug 9, 2022, 11:55 am
#5
Join Date: Apr 2019
Posts: 979
Consider how you buy the ticket, although to most Mediterranean islands, there's no SkyTeam (or VS) option. Try to pay with a USA based credit (not debit) card, preferably AmEx. Consider your OLTA carefully and don't use a marginally scammy one; read their rules about refund fees, etc. carefully. You might want to consider using a good real live human TA to put the segments together on a ticket.
BTW, have you *called* DL to ask if they can't ticket these specific flights? Phone agents can do more than the website. You might have to HUCA a few times (during weekday business hours) to get a good experienced agent.
BTW, have you *called* DL to ask if they can't ticket these specific flights? Phone agents can do more than the website. You might have to HUCA a few times (during weekday business hours) to get a good experienced agent.
Who do you need to ask for at delta to get this resolved? Like a global support desk?
Last edited by obscure2k; Aug 9, 2022 at 11:58 am Reason: fixed typo
Aug 9, 2022, 1:57 pm
#6
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Note if AF/KL/OK(Czech)/RO (Tarom) serve the airport (they are all Skyteam) they may refuse to offer a ticket with a non-partnwr (by this, i mean DL agent sold, a TA can of course do it). Tarom would be the most likely if AF/KL don't. They're a good airline, they still offer real business class seats on the 737, not "Euro Business" style. I've flown them a couple times to/from Greece to/from AMS when KL doesn't fly to airport I want to head to.
Note also DL and SkyExpress codeshare/are partners. Thus if SkyExpress offers service, DL will go with them, before offering ticket with Aegean flight.
DL/SKYEXPRESS Partner up.
May 2, 2023, 11:51 pm
#9
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Not sure if this trip is in Biz or not, but I wouldn't trust Aegean on the empty middle seat promise one bit. I found their customer service more like Ryan Air than Delta.
May 3, 2023, 5:59 am
#10
Join Date: May 2006
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Strange. I had an excellent experience in their intra-Europe J. Blocked middle seat, exceptional food and great service. Really punching above their weight.