How long do you have to make free change when Delta makes a schedule change?
#17
Join Date: Jan 2016
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How does all this change with award tickets (it's been a while)? Currently on a VS flight in UC and the second leg got canx'd (of course it's the only day without a scheduled flight now that week). If I want to stay on VS, does it just depend on whether there's award space, even though they changed the schedule (also weird there's just one random day w/o a flight...perhaps it could get added back)? Are they able to force me onto DL metal (they do fly there direct) because of the schedule change? I'd rather stick with our VS/LHR itinerary, but the DL metal seems simpler at this point.
#18
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How does all this change with award tickets (it's been a while)? Currently on a VS flight in UC and the second leg got canx'd (of course it's the only day without a scheduled flight now that week). If I want to stay on VS, does it just depend on whether there's award space, even though they changed the schedule (also weird there's just one random day w/o a flight...perhaps it could get added back)? Are they able to force me onto DL metal (they do fly there direct) because of the schedule change? I'd rather stick with our VS/LHR itinerary, but the DL metal seems simpler at this point.
#19
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Also drop below MCT, change in operating carrier (including regional carrier change, change in # of segments, etc..
#20
Join Date: Dec 2005
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Yes, although they will frequently do it for less. Ive had 15 minute changes and gotten free rebooking. (ATH-CDG-ATL-GRU to ATH-ATL-GRU simply cause ATH left 15 minutes earlier)
Also drop below MCT, change in operating carrier (including regional carrier change, change in # of segments, etc..
Also drop below MCT, change in operating carrier (including regional carrier change, change in # of segments, etc..
#21
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How does all this change with award tickets (it's been a while)? Currently on a VS flight in UC and the second leg got canx'd (of course it's the only day without a scheduled flight now that week). If I want to stay on VS, does it just depend on whether there's award space, even though they changed the schedule (also weird there's just one random day w/o a flight...perhaps it could get added back)? Are they able to force me onto DL metal (they do fly there direct) because of the schedule change? I'd rather stick with our VS/LHR itinerary, but the DL metal seems simpler at this point.
#22
Join Date: Jan 2016
Location: VPS, previously SEA and PIT
Programs: DL Diamond/1MM, Hilton Diamond, Hertz President's Circle
Posts: 1,186
Can we assume that you purchased the award ticket with DL miles? If so, rebooking goes through DL and you can request that DL contact VS through the partner desk to ask that award space be opened for you on the VS flight you want (do the research before calling DL). Fallback is that DL opens award space on its flights for you.
#23
Join Date: Jun 2019
Posts: 223
You assume correctly. I had a fantastic agent last night (earned a JWD cert) who not only let me take my pick of flights on either VS or DL, let me change my departure airport (we'd chosen a good award rate out of AUS, but would have had to position there; can just go from ATL now). YMMV with agents I guess, but I was prepared to just take the DL flight if needed; now we can still spend some time with friends on our long layover (and enjoy the Clubhouse).
#24
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It does need to be reasonable. Ie same state/region (I've been told both 300 and 500 mile radius multiple times) It can even be to airport in another country
The quoted change from AUS to ATL, IME is more to do with it being a hub airport switching to. Generally I wouldn't expect that big of a change.
#25
Join Date: Jan 2016
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