shoodawg

NYC was impacted by severe TS this afternoon indeed.

Pretzelsandpeanuts

Didn’t say it was, a lot of airlines in this line

Adam1222

the whole point of this thread I thought was to criticize Deltas operations.

NYC Flyer

Stats for June, as reported by TPG (stats sourced from Flight Aware).

Not great performance for any of the legacies, but, assuming these are accurate, the "meltdown" seems a bit overstated relative to the competition.

Of course, this weekend could change things...

Here are the airlines withe most cancellations and delays...

coke cans and winglets

Fair to say all of the legacies have been in meltdown mode unfortunately. Surprised American doesn’t have a thread in their forum similar to our’s but it’s likely due to what others have suggested, Delta has been known over the past few years to be very reliable and they fell quite a bit. American on the other hand has never been known for their reliability (quite the opposite actually) but wow they are really trailing behind and definitely won the first installment of who can have the biggest meltdown!

NYC Flyer

For sure this is a troubling moment, but the press/blogosphere theme that DL's "credibility is at stake" is a bit overdone, IMHO. All the majors are suffering, and the race to recover and who does it faster/better is very much TBD.

ijgordon

Interesting, so DL had the best on-time completion of those carriers.

Would be interesting to see if it’s any different including the regionals.

gobears293

Well I was right... and then some... inbound flight from JFK tonight was cancelled, so my flight tomorrow was cancelled as well. Assuming there was no way to find an alternate plane. Was auto rebooked on a connecting option through ATL, arriving about midnight. Called customer service (as PM) and got a call back in ~35 minutes. Rebooked on the afternoon direct to Boston (our final destination is in southern Mass.). So ends up being a blessing, get to sleep in, cut ~3 hours off our driving time, and our rental car for the week is $100 cheaper. (This all assumes our Boston flight doesn't get cancelled too!)

Thanks Delta!

rdurlabhji

AA flyers are used to horrible service, its just new to DL.

jjl468

Glad to see some actual data for this, there was a lot of back-and-forth about whether or not Delta was an outlier in its meltdowns this month, having consistently higher cancellation rates pretty much every weekend but this thread mostly falling quiet on the weekdays, when AA and UA tended to have their own meltdowns. I'm also incredibly impressed with the return to form with Alaska, who was arguably one of the least reliable carriers in May but only cancelled 0.7% of their June flights. Hopefully Delta can pull off something similar with their July schedule cuts, and while I would bet against that happening, I would have also bet against Alaska having such a dramatic recovery in June.

It's funny to think that I have a some friends visiting me in a couple weeks who are flying Alaska and I thought about trying to convince them to fly Delta instead as they were doing better operationally whenever they bought their tickets but the complete opposite is true now.

Edit: Just noticed that data for the legacies don't include regionals, which I included below. I'm not very knowledgeable on regionals, but it seems like AA is still by far the least reliable carrier while UA starts to distinguish itself as slightly better than Delta after accounting for regional jets.

RobertS975

Honestly, despite being a long-term DM 3MM flyer, I actually don't really know which carriers are doing DL connection flights! Guess I am still stuck in the days of Comair, Atlantic Southeast, and Skywest.

Adam1222

Fantastic flight landed 10 minutes early on time this morning. Phenomenal service up front.

av8rsamr

Today is going to be an interesting day. FAA is already saying "NORTH EAST DELAYS WILL BE PREVALENT TODAY" in the nationwide operations plan. Delta has appeared to proactively(?) cancel a bunch of arrivals into N90 during the timeframe with the worst weather, so we'll see how this works out. Plenty of available seats per EF on the alternate flights earlier and later in the day, so we'll see what DL is able to do to keep people moving. As of 12z, Delta 'only' has 40 mainline cancels (and looks like a few more connection cancels) again mainly consisting of the small schedule reduction to avoid NE weather. AA, whose PHL, LGA, EWR operation look to suffer greatly, leads the legacies with 76 cancels.

1353z update: Mainline cancels up to 50, trying to get more concrete stats on connection cancels (YX looks to be in the lead overall, but need to filter out AA/UA)

nk15

On the plus side, there is this...huh, c'mon....when they recover, they recover nicely...it is either total catastrophe, or awesome recovery.

Delta offers passengers $10,000 each to get off oversold flight (freep.com)

Adam1222

This is the subject of its own thread where it is being discussed extensively.