DL continues to weaken operationally (Summer 2022 Meltdown)
Jun 19, 2022, 6:27 am
#136
Join Date: Feb 2007
Location: Atlanta
Programs: Delta Death March, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 1,541
This is why we travel with at least two - now more - 22000+ mAh power banks. Even my mobile speakers can charge phones.
Jun 19, 2022, 7:01 am
#137
Join Date: Mar 2021
Posts: 163
Agreed. I enjoy watching union people not afraid of management showing the rest of the employees what strength looks like.
Jun 19, 2022, 7:04 am
#138
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
Who cares about operations when you can dedicate so much time to woke catering, virtue signaling, and Bastian hosting a podcast about social issues? After all, what's more important to an airline? Actual operations and customer service, or cultural edification?
I miss the Delta of 5 years ago. I can't do business with a company that is impossible to reach on the phone (even with upper-tier status).
Get rid of Bastian and bring in someone operationally-focused.
I miss the Delta of 5 years ago. I can't do business with a company that is impossible to reach on the phone (even with upper-tier status).
Get rid of Bastian and bring in someone operationally-focused.
Jun 19, 2022, 7:09 am
#140
Original Poster
Join Date: May 2011
Location: NYC (LGA, JFK), CT
Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,
Posts: 4,888
I know if it is off topic, but its funny to me no matter what the topic or issue, someone eventually brings up "woke catering" as the cause of the problem 
I would argue the problem was caused by pushing early retirements / workforce reduction way to hard in search of financial benefits like juniority, while ignoring the strong return demand, which is obviously pretty far from "woke"
I would argue the problem was caused by pushing early retirements / workforce reduction way to hard in search of financial benefits like juniority, while ignoring the strong return demand, which is obviously pretty far from "woke"
Jun 19, 2022, 7:22 am
#141
Join Date: Mar 2021
Posts: 163
I know if it is off topic, but its funny to me no matter what the topic or issue, someone eventually brings up "woke catering" as the cause of the problem
I would argue the problem was caused by pushing early retirements / workforce reduction way to hard in search of financial benefits like juniority, while ignoring the strong return demand, which is obviously pretty far from "woke"
I would argue the problem was caused by pushing early retirements / workforce reduction way to hard in search of financial benefits like juniority, while ignoring the strong return demand, which is obviously pretty far from "woke"
Jun 19, 2022, 7:38 am
#142
Join Date: Feb 2003
Location: Southern California
Programs: United MileagePlus Premier 1K, Delta SkyMiles Diamond Medallion
Posts: 1,150
ha…aren’t most “bubbas” naturally fond of cheese enchiladas with salsa verde and Korean fried chicken drizzled with gochujang sauce?
Jun 19, 2022, 7:50 am
#144
Join Date: Jan 2010
Location: Body in the CLE, soul still in New England
Programs: In 2023? Does it matter? SPG/Marriott: Plat; DL: Plat; B6: Mosaic
Posts: 2,979
If I had Ed's background, I would have a leadership team that has a heavy ops and customer service focus and listen to them CLOSELY. Bean counter and risk adverse mentality is hard to overcome...and seems like they are paying for it now. Personally, I'm avoiding flying until this all shakes out. Could be a bumpy 3-6 months, particularly with the AMS issues.
Jun 19, 2022, 7:59 am
#145
Join Date: Mar 2021
Posts: 163
If I had Ed's background, I would have a leadership team that has a heavy ops and customer service focus and listen to them CLOSELY. Bean counter and risk adverse mentality is hard to overcome...and seems like they are paying for it now. Personally, I'm avoiding flying until this all shakes out. Could be a bumpy 3-6 months, particularly with the AMS issues.
https://news.delta.com/leader-bio-to...-customer-care
Jun 19, 2022, 8:20 am
#147
Join Date: May 2015
Location: DCA
Programs: AA EXP, DL FO, Marriott Titanium
Posts: 6,712
Resources spent in one department for asinine wokeness could easily be shifted to other departments in crisis.
Most of my money is going to UA. It seems they are running a schedule they can actually complete.
If you like spending 3 hours waiting to talk to a phone rep as a Platinum or Diamond, have fun. You he you. My time and frustration level is worth something to me.
Most of my money is going to UA. It seems they are running a schedule they can actually complete.
If you like spending 3 hours waiting to talk to a phone rep as a Platinum or Diamond, have fun. You he you. My time and frustration level is worth something to me.
Delta needs to rip the bandage off and reduce the schedule as quickly as possible. The bad press of "Delta cancelled my ticket for next week" is a lot better than "Delta abandoned disabled veterans to sleep on the floor at ATL."
Last edited by KDCAflyer; Jun 19, 2022 at 8:25 am
Jun 19, 2022, 8:29 am
#148
Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,650
Jun 19, 2022, 8:41 am
#149
Join Date: Sep 2019
Posts: 603
Resources spent in one department for asinine wokeness could easily be shifted to other departments in crisis.
Most of my money is going to UA. It seems they are running a schedule they can actually complete.
If you like spending 3 hours waiting to talk to a phone rep as a Platinum or Diamond, have fun. You he you. My time and frustration level is worth something to me.
Most of my money is going to UA. It seems they are running a schedule they can actually complete.
If you like spending 3 hours waiting to talk to a phone rep as a Platinum or Diamond, have fun. You he you. My time and frustration level is worth something to me.
Jun 19, 2022, 8:42 am
#150
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,032
On a side note, I booked a room at the Intercontinental MSP Airport for my layover and was able to get a shower and a nice nap. I also missed a bump on the MSP-JFK flight as they wouldn't protect me in F on the rebook. It's going to be a fun summer...
