PDBs are back! (JUNE 2022)

Old Apr 14, 22, 1:31 pm
  #46  
 
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Originally Posted by bcj1949 View Post
How's Delta?
Currently on DL803 LAX-SEA (delayed); we’re still boarding. FA in F seems attentive and engaged. Handed out bottles of water. I asked when PDB service will resume, he replied “No idea.”
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Old Apr 14, 22, 2:44 pm
  #47  
 
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PDB is no big deal but important if you are paying for being upfront....overall UA gets it......
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Old Apr 14, 22, 3:05 pm
  #48  
 
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Originally Posted by LAX-1K View Post
Currently on DL803 LAX-SEA (delayed); we’re still boarding. FA in F seems attentive and engaged. Handed out bottles of water. I asked when PDB service will resume, he replied “No idea.”
I got the coldest bottle of water I can remember on JFK-CLE yesterday (4/13). Here's hoping that Delta will return to glory and start serving PDBs soon. I'm guessing that this won't happen until the mask mandate ends, which now means May 4.
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Old Apr 15, 22, 10:15 am
  #49  
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Originally Posted by LAX-1K View Post
Currently on DL803 LAX-SEA (delayed); we’re still boarding. FA in F seems attentive and engaged. Handed out bottles of water. I asked when PDB service will resume, he replied “No idea.”
I've been on flights where even bottles of water were not provided in FC before take-off.

I asked a FA about the return of the PDB and he stated that, as far as he had heard, it wasn't even being discussed.
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Old Apr 15, 22, 11:05 am
  #50  
 
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Originally Posted by StayingHomeIsBetter View Post
I've been on flights where even bottles of water were not provided in FC before take-off.

I asked a FA about the return of the PDB and he stated that, as far as he had heard, it wasn't even being discussed.
Last time I asked (couple months ago), FA said they did not think it would ever return given the drunk pax issue on flights now. Other airlines offering it may force DL to rethink so in post-flight surveys it would probably be helpful to mention other airlines have brought it back.
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Old Apr 15, 22, 1:24 pm
  #51  
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Originally Posted by The Situation View Post
Last time I asked (couple months ago), FA said they did not think it would ever return given the drunk pax issue on flights now. Other airlines offering it may force DL to rethink so in post-flight surveys it would probably be helpful to mention other airlines have brought it back.
Considering the low frequency of success with regard to DL actually providing the PDB service, based upon past experience, I doubt that restoring the PDB (in theory) would make a significant contribution to the pax misbehavior problem.
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Old Apr 16, 22, 3:29 pm
  #52  
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Had a near-90 minute delay in FLL yesterday after pushing back from the gate because of weather. Pilots shut down the engines and turned off the seat belt sign as we sat on the taxiway with 20 planes in front of us. Several in F, myself included, asked the FA if they could just go ahead and do a beverage service. The response was a clear no, followed by the caveat that the FAA would require them to pass out snacks and water if the delay extended to 90 minutes. The FA seemed to be quoting the FAA reg for substantial delay requirements, rather than considering a simple first class beverage service as a "service from the heart" move. He absolutely would not consider a pass through the cabin for beverage orders.

Patently ridiculous in my view.
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Old Apr 19, 22, 8:33 am
  #53  
 
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I always thought it would be a matter of waiting for the Federal mask mandate to end before bringing back PDBs. Now that it’s done with, time will tell. We may see them start coming back May 1.
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Old Apr 19, 22, 9:16 am
  #54  
 
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Originally Posted by SchindHaughton View Post
I always thought it would be a matter of waiting for the Federal mask mandate to end before bringing back PDBs. Now that it’s done with, time will tell. We may see them start coming back May 1.

Love the wording "time will tell"

That's why I don't pay for F anymore, I may not live long enough

I'll wait, one way or the other
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Old Apr 19, 22, 10:12 am
  #55  
 
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Originally Posted by Lomapaseo View Post
Love the wording "time will tell"

That's why I don't pay for F anymore, I may not live long enough

I'll wait, one way or the other
Haha yeah, I’m certainly not holding my breath for the return of the PDB. I rarely paid for F before the pandemic, and I still rarely do, so I only have so much room to speak.
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Old Apr 19, 22, 10:47 am
  #56  
 
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Originally Posted by Robert Leach View Post
Had a near-90 minute delay in FLL yesterday after pushing back from the gate because of weather. Pilots shut down the engines and turned off the seat belt sign as we sat on the taxiway with 20 planes in front of us. Several in F, myself included, asked the FA if they could just go ahead and do a beverage service. The response was a clear no, followed by the caveat that the FAA would require them to pass out snacks and water if the delay extended to 90 minutes. The FA seemed to be quoting the FAA reg for substantial delay requirements, rather than considering a simple first class beverage service as a "service from the heart" move. He absolutely would not consider a pass through the cabin for beverage orders.

Patently ridiculous in my view.
The overall service on DL has eroded substantially during the pandemic. Where DL was once able to command a premium (from me) due to their service and reliability, I will no longer pay more to fly DL. Things may improve, but right now DL has fallen behind the competition.
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Old Apr 19, 22, 10:59 am
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Originally Posted by SOBE ER DOC View Post
The overall service on DL has eroded substantially during the pandemic. Where DL was once able to command a premium (from me) due to their service and reliability, I will no longer pay more to fly DL. Things may improve, but right now DL has fallen behind the competition.
Its gone so significantly downhill and now that all the excuses are gone, they’re on a very short leash from me. If they don’t turn it around by end of summer, that may be it for my DL loyalty.

Also my job probably won’t travel as much so maybe being a free agent won’t be so bad. Maybe I’ll try United or something
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Old Apr 20, 22, 3:54 am
  #58  
 
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PDB served on the 0600 Republic flight to JFK this morning.

FA is very happy to be here
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Old Apr 20, 22, 6:54 am
  #59  
 
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Originally Posted by atldiamond View Post
Your experience is an anomaly. I did over 50 domestic first class flights on Delta last year and am on 14 this year, there have been a few flights out of those where the flight attendant did only one drink round and all of my flights were no more than 2.5 hours. On a 321 now and FA is now making her second pass of snack basket, already gotten a second drink and we're less than 40 minutes into a ~2 hr flight.
I'm MSP based and the service they recieved is NOT an anomaly. Connection carrier service far outshines that of mainline here. 2 out of 10 segments were actually F quality wile others appeared to have more attentive service in C+.

And with PDB, the time from boarding to in air service is almost two hours. You're sitting in a premium cabin for two hours without being offered a drink... I get that its unnecessary, but it was eliminated for COVID and should return to those who'd like a drink before takeoff.
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Old Apr 20, 22, 7:06 am
  #60  
 
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Originally Posted by KDCAflyer View Post
PDB served on the 0600 Republic flight to JFK this morning.

FA is very happy to be here
DL connection served PDB!?
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