PDBs are back! (JUNE 2022)
Mar 16, 22, 3:11 pm
#17
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,073
Delta used to offer the service pre-pandemic; the food and other aspects of first that differentiate it from other classes of service may also be considered cheap to you, but it is a part of the product.
Pondering when Delta will return service on a forum that has a whole thread devoted to PDB is whining?
Customers always have a choice of other airlines that offer things Delta does not, but OP is simply asking when Delta will bring back a service competition already has. Delta brought back PDB on D1 already.
Pondering when Delta will return service on a forum that has a whole thread devoted to PDB is whining?
Customers always have a choice of other airlines that offer things Delta does not, but OP is simply asking when Delta will bring back a service competition already has. Delta brought back PDB on D1 already.
Mar 16, 22, 3:40 pm
#19
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 22,108
Although it may be sparkling wine only.
Mar 16, 22, 7:09 pm
#20
Join Date: Oct 2005
Location: Reno, NV
Programs: NFY, AA EXP, Marriott TE
Posts: 511
Ha. I gave up on DL a couple of years ago, so I'm only on AA right now....
As a data point, out of 10 segments since "PDBs are back!", I've had zero on AA. Nada. Lots of segments out of hubs.
All the best, James
As a data point, out of 10 segments since "PDBs are back!", I've had zero on AA. Nada. Lots of segments out of hubs.
All the best, James
Mar 16, 22, 8:14 pm
#21
Join Date: Jun 2021
Programs: DL Diamond, UA Gold, Marriott Ambassador, Hyatt Globalist
Posts: 184
Yes...I totally agree. I flew flew my first two Delta segments last night this calendar year. I have moved most all of my travel to AA which has been 13 segments and almost 20,000 BIS miles. I only booked DL because it was the really only thing that fit my schedule to travel last night and paid $1695 (that was the main cabin fare and used an RUC to upgrade to a $2,200 FC seat) for a one-way GRB to PHX due to spring break travel. I actually had better service on the Endeavor regional flight to MSP than the mainline flight to PHX. I was seated in C+ on a RJ and had a beer, the FA asked if I wanted another when she got back to the front of the plane. On the mainline flight there was no PDB of course, but they were handing out sanitizing wipes. Asked to have my jacket hung up...was told there were no hangers on the plane. There was one pass of a decent snack basket and one round of drinks (in plastic cup) in first on an almost 3-hour flight. It was outside of meal time so no meal, I did ring my call button for a second glass of wine, which I received. But the FA made no attempt to check on any other passengers. This is not whining...it is an expectation that if you are paying $800-$2,000 OW for first class these days...you should get some better level of service.
While AA is not necessarily the cream of the crop...they certainly have a better FC experience for those customer who pay for F.
While AA is not necessarily the cream of the crop...they certainly have a better FC experience for those customer who pay for F.
Mar 17, 22, 12:11 am
#23
Join Date: Mar 2005
Location: West of CLE
Programs: Delta PM/3 MM; Hertz PC; National Executive Elite; Amtrak Guest Rewards; Marriott Bonvoy Gold
Posts: 5,185
For me, other than the wider seat, PDBs were the best part of FC. I'd have a drink and then sleep the rest of the flight.
Also, the service I received on regional jets today in F (SLC-LGA-CLE) was better than the service I've received on Delta mainline jets since the pandemic began.
I'm too old to switch airlines now. I hope Delta improves its service.
Also, the service I received on regional jets today in F (SLC-LGA-CLE) was better than the service I've received on Delta mainline jets since the pandemic began.
I'm too old to switch airlines now. I hope Delta improves its service.
Mar 17, 22, 10:17 am
#26
Join Date: Jun 2010
Location: Maryland
Programs: DL-Diamond, Marriott Titanium
Posts: 454
Mar 17, 22, 10:25 am
#27
Join Date: Apr 2016
Posts: 1,802
Your experience is an anomaly. I did over 50 domestic first class flights on Delta last year and am on 14 this year, there have been a few flights out of those where the flight attendant did only one drink round and all of my flights were no more than 2.5 hours. On a 321 now and FA is now making her second pass of snack basket, already gotten a second drink and we're less than 40 minutes into a ~2 hr flight.
Mar 17, 22, 12:53 pm
#28
Join Date: Jan 2000
Posts: 2,975
Generally speaking I think crews are going to need some significant re-training. They've had 2 years of decreased in cabin duties but as things get back to normal they need to get out from behind the curtain and get back to doing their job.
Mar 17, 22, 5:19 pm
#29
Join Date: Nov 2004
Location: Dallas, TX
Programs: DL PM MM, AA Platinum Pro, Marriott Lifetime Titanium, Hilton Gold
Posts: 1,097
While I agree Delta needs to bring this back, AA is less than 50% delivering on pre-departure drinks for me, and that’s with having to ask if they are doing them.
