Proposal for New Diamond Medallion benefit: Skip the Skyclub line?
Jun 15, 2022, 1:41 pm
#166
Join Date: Aug 2016
Programs: Delta
Posts: 87
Indeed. Simply refer back to the first post in this thread. It’s the same person complaining (and contemplating contacting Delta) about someone cutting in-line at a SkyClub.
Jun 15, 2022, 4:46 pm
#167
FlyerTalk Evangelist
Join Date: Mar 2012
Posts: 19,503
The fundamental problem with this purported policy change (and some of the other recent ones) is that it would be a 'bait and switch'.
Lesser gems purchased SkyClub access through "membership" or credit card annual fees with the understanding that they would be afforded equal "first come, first served" access to the lounge.
If Delta were to announce that "Effective one year from today, access to the SkyClub will be as follows...." people might still complain about the changes, but it would not adversely affect anyone who purchased their annual access prior to the announcement.
In point of fact, I have yet to see anyone cite or post a link to any official Delta announcement of this "policy change" at all. Nor have I, as a Delta AMEX Reserve cardholder, received any notification via email or otherwise that my equal access to the SkyClub has been curtailed in any way. Nor is there any mention in the current version of the House Rules.
Why should anyone be expected to comply with a policy change that has not been promulgated?
Lesser gems purchased SkyClub access through "membership" or credit card annual fees with the understanding that they would be afforded equal "first come, first served" access to the lounge.
If Delta were to announce that "Effective one year from today, access to the SkyClub will be as follows...." people might still complain about the changes, but it would not adversely affect anyone who purchased their annual access prior to the announcement.
In point of fact, I have yet to see anyone cite or post a link to any official Delta announcement of this "policy change" at all. Nor have I, as a Delta AMEX Reserve cardholder, received any notification via email or otherwise that my equal access to the SkyClub has been curtailed in any way. Nor is there any mention in the current version of the House Rules.
Why should anyone be expected to comply with a policy change that has not been promulgated?
Jun 15, 2022, 5:19 pm
#168
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,320
Human decency and respect for other traveleRS?
The bragging was in response to cutting the line that had formed.
That the Skyclub may adhere to the fire code and require guests to wait to enter when over capacity is not a "policy change." Even if Diamonds are indeed being given priority, the result would be that they, like everyone else, would have to wait in line. Not that guests could choose for themselves that they are more important.
Finally, people on FT consistently misuse the term "bait and switch." That doesn't apply even if you could show us something that said that Delta would prioritize all guests in an overcapacity situation equally. (You can't.) (And even if that existed, the Rules explicitly state "Delta Air Lines reserves the rig
ht to revise the House Rules without notice.")
If you'd like a refund because 3 or 4 diamond members may get in before you on a given visit the 3x a year you visit a Skyclub with a line, that might be one thing. But to instead make your own rules that harm others is not a moral/legal/other right
Last edited by Adam1222; Jun 15, 2022 at 5:29 pm
Jun 15, 2022, 5:22 pm
#169
Join Date: Apr 2005
Location: Fort Worth, TX
Programs: Delta DM, United Silver, Marriott LT Platinum, Hyatt Discoverist
Posts: 852
Been avoiding this thread. Just read it.
As someone that isn't 360, diamond or Delta One, I am glad they are letting those people in first. I get they have to limit access at peak times and putting myself in the shoes of big spender customers I would be annoyed if I spent large coin on a Delta One ticket and had to wait in line for the club. I may not like it but I completely get it.
Interesting all the people saying their membership is useless and they are just going to get a card, or if they have a card they are canceling it. Almost sounds like this is all going according to plan. Net decrease in people with access while shifting the membership people to the arguably more profitable credit cards. Considering they can't just make space appear instantly, this seems like the next best plan to deal with crowding.
As someone that isn't 360, diamond or Delta One, I am glad they are letting those people in first. I get they have to limit access at peak times and putting myself in the shoes of big spender customers I would be annoyed if I spent large coin on a Delta One ticket and had to wait in line for the club. I may not like it but I completely get it.
Interesting all the people saying their membership is useless and they are just going to get a card, or if they have a card they are canceling it. Almost sounds like this is all going according to plan. Net decrease in people with access while shifting the membership people to the arguably more profitable credit cards. Considering they can't just make space appear instantly, this seems like the next best plan to deal with crowding.
Which more profitable credit card is this practice shifting people to?
Jun 15, 2022, 7:44 pm
#170
In memoriam
Join Date: Dec 2001
Programs: DL 2MM, AA MM, DL Sky Club Life, AA Admirals Club Life, Hilton Gold Life
Posts: 1,732
Human decency and respect for other traveleRS?
The bragging was in response to cutting the line that had formed.
That the Skyclub may adhere to the fire code and require guests to wait to enter when over capacity is not a "policy change." Even if Diamonds are indeed being given priority, the result would be that they, like everyone else, would have to wait in line. Not that guests could choose for themselves that they are more important.
Finally, people on FT consistently misuse the term "bait and switch." That doesn't apply even if you could show us something that said that Delta would prioritize all guests in an overcapacity situation equally. (You can't.) (And even if that existed, the Rules explicitly state "Delta Air Lines reserves the rig
ht to revise the House Rules without notice.")
If you'd like a refund because 3 or 4 diamond members may get in before you on a given visit the 3x a year you visit a Skyclub with a line, that might be one thing. But to instead make your own rules that harm others is not a moral/legal/other right
The bragging was in response to cutting the line that had formed.
That the Skyclub may adhere to the fire code and require guests to wait to enter when over capacity is not a "policy change." Even if Diamonds are indeed being given priority, the result would be that they, like everyone else, would have to wait in line. Not that guests could choose for themselves that they are more important.
Finally, people on FT consistently misuse the term "bait and switch." That doesn't apply even if you could show us something that said that Delta would prioritize all guests in an overcapacity situation equally. (You can't.) (And even if that existed, the Rules explicitly state "Delta Air Lines reserves the rig
ht to revise the House Rules without notice.")
If you'd like a refund because 3 or 4 diamond members may get in before you on a given visit the 3x a year you visit a Skyclub with a line, that might be one thing. But to instead make your own rules that harm others is not a moral/legal/other right
I managed my way into the club as a member and was proud of that. Don't think that Im going to forsake that for some blokes idea of "Human Decency". If you all want another measure than change the damn conditions in our contract by publication..
Jun 15, 2022, 8:13 pm
#172
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,320
Just who decides "human Decency"
I managed my way into the club as a member and was proud of that. Don't think that Im going to forsake that for some blokes idea of "Human Decency". If you all want another measure than change the damn conditions in our contract by publication..
I managed my way into the club as a member and was proud of that. Don't think that Im going to forsake that for some blokes idea of "Human Decency". If you all want another measure than change the damn conditions in our contract by publication..
If you are above waiting in lines, perhaps you should fly private.
As for Kale73, threatening to dox me or something because I dare suggested that....cutting lines isn't something to be proud of..., wow.
Jun 15, 2022, 9:41 pm
#173
Moderator: Delta SkyMiles, Luxury Hotels, TravelBuzz! and Italy
Join Date: Oct 2001
Location: Los Angeles
Posts: 26,543
Time out for this thread.
Obscure2k
Delta Moderator
Obscure2k
Delta Moderator
Jun 19, 2022, 6:58 am
#174
Moderator, Delta Skymiles and Mileage Run
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,940
I believe things have cooled off here. Please keep this thread on topic to avoid another closure.
Ryandc99Moderator Delta Air Lines
Ryandc99Moderator Delta Air Lines
Jun 19, 2022, 9:32 am
#175
Join Date: Jul 2003
Location: Atlanta
Posts: 5,184
Been avoiding this thread. Just read it.
As someone that isn't 360, diamond or Delta One, I am glad they are letting those people in first. I get they have to limit access at peak times and putting myself in the shoes of big spender customers I would be annoyed if I spent large coin on a Delta One ticket and had to wait in line for the club. I may not like it but I completely get it.
Interesting all the people saying their membership is useless and they are just going to get a card, or if they have a card they are canceling it. Almost sounds like this is all going according to plan. Net decrease in people with access while shifting the membership people to the arguably more profitable credit cards. Considering they can't just make space appear instantly, this seems like the next best plan to deal with crowding.
As someone that isn't 360, diamond or Delta One, I am glad they are letting those people in first. I get they have to limit access at peak times and putting myself in the shoes of big spender customers I would be annoyed if I spent large coin on a Delta One ticket and had to wait in line for the club. I may not like it but I completely get it.
Interesting all the people saying their membership is useless and they are just going to get a card, or if they have a card they are canceling it. Almost sounds like this is all going according to plan. Net decrease in people with access while shifting the membership people to the arguably more profitable credit cards. Considering they can't just make space appear instantly, this seems like the next best plan to deal with crowding.
Jun 19, 2022, 9:55 am
#176
Join Date: May 2008
Location: Minneapolis
Programs: AA EXP, Hyatt Diamond, SPG Gold, GlobalEntry, Admirals Club, United Club
Posts: 1,948
Jun 19, 2022, 10:42 am
#178
Join Date: Jul 2017
Programs: Delta Platinum; Hilton Diamond; Marriot Gold
Posts: 1,117
oh wait, you’re serious.
BWHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHA
why on gods green earth would anyone pay MORE for a weaker cards than the Vanilla Platinum at that point?
Jun 19, 2022, 12:21 pm
#179
Join Date: May 2008
Location: Minneapolis
Programs: AA EXP, Hyatt Diamond, SPG Gold, GlobalEntry, Admirals Club, United Club
Posts: 1,948
I understand that. But why are you wasting your time calling and writing. I guarantee you they couldn't care less what you think. And if Amex views you as a cardholder that is needlessly using up their resources (i.e. you're costing them more than you're worth to them) they are more than willing to close all your accounts and blacklist you.
Jun 19, 2022, 9:09 pm
#180
Join Date: May 2010
Location: Kanasas City
Programs: DL DM, 2 MM; Hilton Diamond
Posts: 358
I’m glad this thread has been reopened. I accidentally started a new one yesterday because I was not aware of this conversation and I couldn’t find it obviously!
Well anyway, I am not sure how I feel about this policy. I’m OK with the highest spending population getting the privilege, however I would like to see paid/purchased sky club members get the same Fastrak option.
Well anyway, I am not sure how I feel about this policy. I’m OK with the highest spending population getting the privilege, however I would like to see paid/purchased sky club members get the same Fastrak option.