Sky Club Access questions (June 2022 onward)
May 4, 2022, 10:46 am
#77
In memoriam
Join Date: Dec 2001
Programs: DL 2MM, AA MM, DL Sky Club Life, AA Admirals Club Life, Hilton Gold Life
Posts: 1,732
Somehow we as individuals have learned to like the freedom to use the club.
It is not wise for Delta to change this for paid members. Some even want their money back instead of pushing back the other way and demanding expected availability during the life of their membership
Being the airline leader here is also not good since it is sure to drive away high level passengers to greener fields.
I wonder how they will handle the method of presenting your boarding pass that prints out the words for club access? Some of us just grab any available boarding pass paper in our pocket, which often is for our last flight. Does that mean that the scan will be reset to also include details about the PNR in its entirety?
It is not wise for Delta to change this for paid members. Some even want their money back instead of pushing back the other way and demanding expected availability during the life of their membership
Being the airline leader here is also not good since it is sure to drive away high level passengers to greener fields.
I wonder how they will handle the method of presenting your boarding pass that prints out the words for club access? Some of us just grab any available boarding pass paper in our pocket, which often is for our last flight. Does that mean that the scan will be reset to also include details about the PNR in its entirety?
May 4, 2022, 10:47 am
#78
Join Date: Nov 2003
Location: ORD / MDW / FLL
Programs: DL DM/1MM, AA EXP, SPG Platinum, Hyatt Platinum, Marriott Platinum
Posts: 2,295
May 4, 2022, 10:50 am
#79
Join Date: May 2002
Location: STL
Programs: DL PM/1MM, DL SkClub LT, Marr LT Plat, IHG Plat, HH Diam
Posts: 2,001
Email requesting clarification for Lifetime Members was sent to: [email protected]
Last edited by hockeystl; May 4, 2022 at 10:57 am Reason: Added note that I sent email
May 4, 2022, 10:54 am
#80
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,038
Somehow we as individuals have learned to like the freedom to use the club.
It is not wise for Delta to change this for paid members. Some even want their money back instead of pushing back the other way and demanding expected availability during the life of their membership
Being the airline leader here is also not good since it is sure to drive away high level passengers to greener fields.
I wonder how they will handle the method of presenting your boarding pass that prints out the words for club access? Some of us just grab any available boarding pass paper in our pocket, which often is for our last flight. Does that mean that the scan will be reset to also include details about the PNR in its entirety?
It is not wise for Delta to change this for paid members. Some even want their money back instead of pushing back the other way and demanding expected availability during the life of their membership
Being the airline leader here is also not good since it is sure to drive away high level passengers to greener fields.
I wonder how they will handle the method of presenting your boarding pass that prints out the words for club access? Some of us just grab any available boarding pass paper in our pocket, which often is for our last flight. Does that mean that the scan will be reset to also include details about the PNR in its entirety?
May 4, 2022, 10:56 am
#81
Join Date: Aug 2021
Programs: Delta SkyMiles | Platinum
Posts: 196
Annoying, yet the change was inevitable... Part of the Delta fare premium was club access on departure/arrival. On a route like STL-MSP/DTW, when the departure airport lacks a club, a traveler with club access wouldn't even get the opportunity to use their entry benefit...
May 4, 2022, 10:57 am
#82
Join Date: May 2002
Location: STL
Programs: DL PM/1MM, DL SkClub LT, Marr LT Plat, IHG Plat, HH Diam
Posts: 2,001
Same. There's been many times when I've rolled the dice on standby for an earlier flight home and came up craps then just chilled in the SC doing work for sometimes 3+ hours at a time.
May 4, 2022, 11:00 am
#83
Join Date: May 2002
Location: STL
Programs: DL PM/1MM, DL SkClub LT, Marr LT Plat, IHG Plat, HH Diam
Posts: 2,001
I emailed DL asking for clarification on how this impacts those of us who purchased lifetime membership and will update this thread when I hear back.
May 4, 2022, 11:03 am
#84
Join Date: Apr 2017
Programs: AS 100k, DL PM, New Sagaya
Posts: 1,291
And this scenario is still allowed under the rules. Though its funny in the FAQ they note you have to have "intention" to use the standby flight. Sort of anticipating the games one might play.
May 4, 2022, 11:04 am
#85
Join Date: Jan 2022
Programs: DL, UA, AA
Posts: 1,996
Reading the responses here, they're going to save lots of $$$ on toilet paper and carry-out food, anyway.
May 4, 2022, 11:06 am
#87
Join Date: Nov 2018
Programs: DL DM, HH Gold
Posts: 96
Echo a lot of the thoughts here. I am an infrequent user of SkyClubs as arrival lounges but I do value the benefit due to the flexibility it offers me.
The 3-hour pre-departure makes sense to me.
I understand Delta's need to deal with the overcrowding in the lounge situation, I am surprised that restricting arrival access was a measure that they felt would have a significant impact. I'll presume that they must have the data to back this up.
The 3-hour pre-departure makes sense to me.
I understand Delta's need to deal with the overcrowding in the lounge situation, I am surprised that restricting arrival access was a measure that they felt would have a significant impact. I'll presume that they must have the data to back this up.
May 4, 2022, 11:06 am
#88
Join Date: Jan 2022
Programs: DL, UA, AA
Posts: 1,996
I'm in the same boat but I don't think this would work. Scanning my SC Membership card (rather than boarding pass since we'd be saying flying another carrier) would automatically pull up my DL flight info just like a BP would unless something has recently changed.
I emailed DL asking for clarification on how this impacts those of us who purchased lifetime membership and will update this thread when I hear back.
I emailed DL asking for clarification on how this impacts those of us who purchased lifetime membership and will update this thread when I hear back.
May 4, 2022, 11:25 am
#89
Join Date: Dec 2010
Location: Washington, DC
Programs: Delta PM, Delta Reserve, Amex Plat, Bonvoy Gold, Hilton Diamond, Starbucks Gold ;)
Posts: 1,775
So love this line in the email: “complimentary access to the Delta Sky Club”
It’s a published benefit of the card and baked into the card fee.
Second, it’s a bit obscene this rule change will apply to paid memberships. I doubt these changes will have a big impact on overcrowding. I think DL is doing this to make it appear they’re doing something. In reality, they need to cut off credit cards or make the guest fees higher.
Delta doesn’t typically back track on changes, so just another in a long line of devaluations for frequent business travelers.
It’s a published benefit of the card and baked into the card fee.
Second, it’s a bit obscene this rule change will apply to paid memberships. I doubt these changes will have a big impact on overcrowding. I think DL is doing this to make it appear they’re doing something. In reality, they need to cut off credit cards or make the guest fees higher.
Delta doesn’t typically back track on changes, so just another in a long line of devaluations for frequent business travelers.
May 4, 2022, 11:29 am
#90
Join Date: Sep 2006
Location: LAX
Programs: Fallen DL DM (PM) 2MM
Posts: 4,783
Arrival use isn't primary but that doesn't mean secondary uses aren't a factor in deciding whether to pay for membership.
I would grumble but accept the changes if I got complimentary membership through a credit card, but I paid out of pocket in December to join, so this is half the membership period that had the terms materially changed.
I would grumble but accept the changes if I got complimentary membership through a credit card, but I paid out of pocket in December to join, so this is half the membership period that had the terms materially changed.
) but that truly sucks.As for arriving more than 3 hours early -- If I am using public transportation to get to the airport I leave lots of time for snags on the way to the airport and if all goes well I can get there very early. But usually this is on the return of an international trip and this wouldn't apply since there are no SkyClubs were I travel
Added: At least they didn't call it an Enhancement
Last edited by TheMadBrewer; May 4, 2022 at 11:56 am