Delta Premium Select
May 31, 2022, 4:41 pm
#76
Join Date: Aug 2016
Location: BOS
Programs: AA PP, DL PM
Posts: 2,086
May 31, 2022, 7:03 pm
#77
Join Date: Aug 2013
Programs: UA- 1K, DL-DM, AA-G, BON-T
Posts: 336
So PS LHR-JFK is still the economy meal and snack. Also crappy economy blanket. What gives with this? Will they ever go back to better meals? Also the light snack of Grilled Cheese with caramelized onions is just weird - plain would have been fine - just like normal pizza was better than their pizza twist.
Jun 9, 2022, 8:23 pm
#78
Join Date: Mar 2018
Location: EDI/GLA
Programs: DL 2 MM Unobtainum | UA 1.1MM Gold | MR Bonvoy Titanium
Posts: 2,268
Jun 10, 2022, 12:32 am
#79
Join Date: Nov 2009
Posts: 1,601
Delta needs to up PS perks and service a lot . They should make it elegible for D1 upgrade and same lounge access privileges abroad. It needs much better food service . Not competitive with other airlines Premium Economy offerings . Emirates AF and virgin way better . Disappointing Delta . Need to up game . For small guy like me no real advantage to DL Comfort in current offering and much more $$$. Make changes quickly DL please
But food and bedding needs to go back to what it was. (tbh I wish they would bring the Westin stuff back for D1 too. The eco friendly stuff is okay but not Heavenly) Right now the soft product in PE is a joke.
Jun 10, 2022, 8:33 am
#80
FlyerTalk Evangelist
Join Date: Jun 2015
Location: Back in Reds Country (DAY/CVG). Previously: SEA & SAT.
Programs: DL PM 1MM, AA PLAT, UA Silver, Marriott Bonvoy Titanium
Posts: 10,334
Delta needs to up PS perks and service a lot . They should make it elegible for D1 upgrade and same lounge access privileges abroad. It needs much better food service . Not competitive with other airlines Premium Economy offerings . Emirates AF and virgin way better . Disappointing Delta . Need to up game . For small guy like me no real advantage to DL Comfort in current offering and much more $$$. Make changes quickly DL please
For EK, how many markets is DL competing against EK in right now? EK isn't much of a threat to DL for flights to Europe (except for a handful of Fifth Freedom routes) or Eastern Asia or even Australia. Probably little impact on the flights to South Africa. The biggest threat is that EK might syphon off traffic from DL that would connect to a partner in Europe and continue onward to the Gulf States or to India as DL doesn't fly to either market directly but I'm not sure just how much traffic that is and probably isn't fully driving DL's TATL strategy.
What UA/LH/etc. and what AA/BA/etc. are doing for TATL options to Europe and what the respective alliances are doing/offering on TPAC to Eastern Asia (and perhaps Oceania) is going to have a far greater impact on what DL does (and how it should respond) than EK.
Jun 11, 2022, 8:00 pm
#81
Join Date: Feb 2007
Location: Atlanta
Programs: Delta Death March, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 1,543
just took an extended survey and sh-t all over Delta PS/PE.
i didn't record a video. Wish I could record one, of my experience, including cabin (broken seat, awful food).
i didn't record a video. Wish I could record one, of my experience, including cabin (broken seat, awful food).
Jun 11, 2022, 8:09 pm
#82
Join Date: Jun 2021
Location: Houston, TX
Programs: UA silver, Bonvoy silver
Posts: 2,823
So the question for what you've outlined becomes: who is DL competing against that you are saying is driving a "need to up the game"? AF and VS are joint-venture partners (each in a respective market). There may be agreements on service-level standards and such but DL is not "competing" against VS or AF and in a practical sense doesn't care if you choose VS or AF or DL due to the JV. Keep in mind JV partner KLM doesn't even have PE (though that is changing soon).
For EK, how many markets is DL competing against EK in right now? EK isn't much of a threat to DL for flights to Europe (except for a handful of Fifth Freedom routes) or Eastern Asia or even Australia. Probably little impact on the flights to South Africa. The biggest threat is that EK might syphon off traffic from DL that would connect to a partner in Europe and continue onward to the Gulf States or to India as DL doesn't fly to either market directly but I'm not sure just how much traffic that is and probably isn't fully driving DL's TATL strategy.
What UA/LH/etc. and what AA/BA/etc. are doing for TATL options to Europe and what the respective alliances are doing/offering on TPAC to Eastern Asia (and perhaps Oceania) is going to have a far greater impact on what DL does (and how it should respond) than EK.
For EK, how many markets is DL competing against EK in right now? EK isn't much of a threat to DL for flights to Europe (except for a handful of Fifth Freedom routes) or Eastern Asia or even Australia. Probably little impact on the flights to South Africa. The biggest threat is that EK might syphon off traffic from DL that would connect to a partner in Europe and continue onward to the Gulf States or to India as DL doesn't fly to either market directly but I'm not sure just how much traffic that is and probably isn't fully driving DL's TATL strategy.
What UA/LH/etc. and what AA/BA/etc. are doing for TATL options to Europe and what the respective alliances are doing/offering on TPAC to Eastern Asia (and perhaps Oceania) is going to have a far greater impact on what DL does (and how it should respond) than EK.
The Big Middle Seat simply does not compare with the enhanced services, plus a big middle seat provided by UA and AA. It's like an ULCC version of PE
Jun 12, 2022, 3:15 am
#83
Join Date: Feb 2017
Location: London
Programs: BAEC Gold, Marriott LT Platinum
Posts: 2,327
Interesting thread. I have two DL flights upcoming August (LHR to JFK & LAX) and opted for Comfort seats instead of premium select given the price tag (+£1100 for each return). I did not do much research but I felt that the difference between Comfort and Premium Select seems to be bigger compared to what BA would charge (haven't flown to the US since Covid started so I am still used to £400 LHR to LAX returns; I guess prices increased across the board).
Jun 12, 2022, 11:55 am
#85
Join Date: Sep 2006
Location: LAX
Programs: Fallen DL DM (PM) 2MM
Posts: 4,783
This past week I flew my first PS AMS-MSP and I was not impressed. C+ was fairly empty (PS was full) and I almost went and grabbed a couple of seat there. Definitely not worth the premium I paid.
Jun 12, 2022, 6:29 pm
#87
Join Date: Oct 2016
Location: LIT
Programs: Blinged Out
Posts: 716
For what DL advertises versus what they deliver is like night and day with this product. After flying PE, my odds of buying paid J to make DM to snag GUCS to “upgrade” to this in the future are slim. Total trash product..
Absolutely disgusting and embarrassing, Delta.
Jun 12, 2022, 7:23 pm
#89
Join Date: Apr 2002
Location: Atlanta Metro
Programs: DL , AC, BA, Hhonors Diamond, IH Platinum, Bonvoy Gold, Hyatt Discoverist
Posts: 2,350
Wasn't there a post somewhere that DL was supposed to restore the full Premium Select experience mid-summer? What happened to that? I'm booked in it June 28 to Italy, and I'm beginning to regret paying for the upgrade.
Jun 12, 2022, 8:01 pm
#90
Join Date: Jun 2021
Location: Houston, TX
Programs: UA silver, Bonvoy silver
Posts: 2,823
DL never said they would restore the pre pandemic service. All they said was some "enhancements". That could mean anything from discounted lounge access to a slight amenity kit improvement