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-   -   Delta Premium Select (https://www.flyertalk.com/forum/delta-air-lines-skymiles/2077052-delta-premium-select.html)

VFR May 31, 2022 4:41 pm


Originally Posted by Intl359Widget (Post 34296336)
AA doesn't provide complimentary spirits though just beer and wine on intercontinental flights in Main Cabin.

That changed recently. Check their website, and xJonNYC posted a screenshot from the IFS manual on Twitter.

CaliguyNYC May 31, 2022 7:03 pm

So PS LHR-JFK is still the economy meal and snack. Also crappy economy blanket. What gives with this? Will they ever go back to better meals? Also the light snack of Grilled Cheese with caramelized onions is just weird - plain would have been fine - just like normal pizza was better than their pizza twist.

Intl359Widget Jun 9, 2022 8:23 pm


Originally Posted by VFR (Post 34296410)
That changed recently. Check their website, and xJonNYC posted a screenshot from the IFS manual on Twitter.

That leaves United then as the only carrier to not provide complimentary spirits on intercontinental flights.

Dawgfan6291 Jun 10, 2022 12:32 am


Originally Posted by Giachettis (Post 34294136)
Delta needs to up PS perks and service a lot . They should make it elegible for D1 upgrade and same lounge access privileges abroad. It needs much better food service . Not competitive with other airlines Premium Economy offerings . Emirates AF and virgin way better . Disappointing Delta . Need to up game . For small guy like me no real advantage to DL Comfort in current offering and much more $$$. Make changes quickly DL please

I'm good with everything you said except this. Lounges are crazy enough and no one else really does this.

But food and bedding needs to go back to what it was. (tbh I wish they would bring the Westin stuff back for D1 too. The eco friendly stuff is okay but not Heavenly) Right now the soft product in PE is a joke.

ATOBTTR Jun 10, 2022 8:33 am


Originally Posted by Giachettis (Post 34294136)
Delta needs to up PS perks and service a lot . They should make it elegible for D1 upgrade and same lounge access privileges abroad. It needs much better food service . Not competitive with other airlines Premium Economy offerings . Emirates AF and virgin way better . Disappointing Delta . Need to up game . For small guy like me no real advantage to DL Comfort in current offering and much more $$$. Make changes quickly DL please

So the question for what you've outlined becomes: who is DL competing against that you are saying is driving a "need to up the game"? AF and VS are joint-venture partners (each in a respective market). There may be agreements on service-level standards and such but DL is not "competing" against VS or AF and in a practical sense doesn't care if you choose VS or AF or DL due to the JV. Keep in mind JV partner KLM doesn't even have PE (though that is changing soon).

For EK, how many markets is DL competing against EK in right now? EK isn't much of a threat to DL for flights to Europe (except for a handful of Fifth Freedom routes) or Eastern Asia or even Australia. Probably little impact on the flights to South Africa. The biggest threat is that EK might syphon off traffic from DL that would connect to a partner in Europe and continue onward to the Gulf States or to India as DL doesn't fly to either market directly but I'm not sure just how much traffic that is and probably isn't fully driving DL's TATL strategy.

What UA/LH/etc. and what AA/BA/etc. are doing for TATL options to Europe and what the respective alliances are doing/offering on TPAC to Eastern Asia (and perhaps Oceania) is going to have a far greater impact on what DL does (and how it should respond) than EK.

lindros2 Jun 11, 2022 8:00 pm

just took an extended survey and sh-t all over Delta PS/PE.
i didn't record a video. Wish I could record one, of my experience, including cabin (broken seat, awful food).

Unitedloyalflyer Jun 11, 2022 8:09 pm


Originally Posted by ATOBTTR (Post 34323636)
So the question for what you've outlined becomes: who is DL competing against that you are saying is driving a "need to up the game"? AF and VS are joint-venture partners (each in a respective market). There may be agreements on service-level standards and such but DL is not "competing" against VS or AF and in a practical sense doesn't care if you choose VS or AF or DL due to the JV. Keep in mind JV partner KLM doesn't even have PE (though that is changing soon).

For EK, how many markets is DL competing against EK in right now? EK isn't much of a threat to DL for flights to Europe (except for a handful of Fifth Freedom routes) or Eastern Asia or even Australia. Probably little impact on the flights to South Africa. The biggest threat is that EK might syphon off traffic from DL that would connect to a partner in Europe and continue onward to the Gulf States or to India as DL doesn't fly to either market directly but I'm not sure just how much traffic that is and probably isn't fully driving DL's TATL strategy.

What UA/LH/etc. and what AA/BA/etc. are doing for TATL options to Europe and what the respective alliances are doing/offering on TPAC to Eastern Asia (and perhaps Oceania) is going to have a far greater impact on what DL does (and how it should respond) than EK.

Even against AA and UA, premium select is not competitive.

The Big Middle Seat simply does not compare with the enhanced services, plus a big middle seat provided by UA and AA. It's like an ULCC version of PE

Duck1981 Jun 12, 2022 3:15 am

Interesting thread. I have two DL flights upcoming August (LHR to JFK & LAX) and opted for Comfort seats instead of premium select given the price tag (+£1100 for each return). I did not do much research but I felt that the difference between Comfort and Premium Select seems to be bigger compared to what BA would charge (haven't flown to the US since Covid started so I am still used to £400 LHR to LAX returns; I guess prices increased across the board).

bubbashow Jun 12, 2022 7:34 am


Originally Posted by Unitedloyalflyer (Post 34328004)
Even against AA and UA, premium select is not competitive.

This. 100%

TheMadBrewer Jun 12, 2022 11:55 am

This past week I flew my first PS AMS-MSP and I was not impressed. C+ was fairly empty (PS was full) and I almost went and grabbed a couple of seat there. Definitely not worth the premium I paid.

FabCW Jun 12, 2022 12:02 pm

My husband is flying Premium Select US>LHR today. Booked this trip at the last minute and D1 was way too expensive so we had to settle for PS. I look forward to hearing about his experience.

SeaHawg Jun 12, 2022 6:29 pm


Originally Posted by lindros2 (Post 34327986)
just took an extended survey and sh-t all over Delta PS/PE.
i didn't record a video. Wish I could record one, of my experience, including cabin (broken seat, awful food).

You and me both… Flew it for the first time today out of AMS and under the new GUC rules (didn’t clear the waitlist). Absolute garbage product. Embarrassing… Had I not booked main cabin with miles, I would have felt ripped off paying a 50% cash premium over a guaranteed C+ seat. Everything was the same as economy and nowhere near a domestic FC experience. First meal was decent, but the pre-landing three week old cheez whiz sandwich was an absolute disgusting display for something branding as premium. I did take a picture of mine- It was so disgusting no one on my row of eight took more than two bites.

For what DL advertises versus what they deliver is like night and day with this product. After flying PE, my odds of buying paid J to make DM to snag GUCS to “upgrade” to this in the future are slim. Total trash product..
https://cimg5.ibsrv.net/gimg/www.fly...c09c936d9.jpeg
Absolutely disgusting and embarrassing, Delta.

SeaHawg Jun 12, 2022 6:34 pm

https://cimg2.ibsrv.net/gimg/www.fly...bc3aad84f.jpeg
We also can’t forget the C+ PS “amenity kit” either. Last time I flew “Premium Select” was JFK-PDL on a 752… Had Tumi kit and real glass/ceramic wares…

hotturnip Jun 12, 2022 7:23 pm

Wasn't there a post somewhere that DL was supposed to restore the full Premium Select experience mid-summer? What happened to that? I'm booked in it June 28 to Italy, and I'm beginning to regret paying for the upgrade.

Unitedloyalflyer Jun 12, 2022 8:01 pm


Originally Posted by hotturnip (Post 34330490)
Wasn't there a post somewhere that DL was supposed to restore the full Premium Select experience mid-summer? What happened to that? I'm booked in it June 28 to Italy, and I'm beginning to regret paying for the upgrade.

DL never said they would restore the pre pandemic service. All they said was some "enhancements". That could mean anything from discounted lounge access to a slight amenity kit improvement


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