Sky Club Access Lines and Waiting due to capacity
#91
Join Date: Nov 2003
Location: ORD / MDW / FLL
Programs: DL DM/1MM, AA EXP, SPG Platinum, Hyatt Platinum, Marriott Platinum
Posts: 2,211
Any business that doesn't have a monopoly and doesn't care what it's customers are thinking and doing is a fool.
#92
Join Date: Apr 2003
Location: SEA, NW/DL 1.6Million Miler
Programs: DL 1MM Annual Silver, AS 75K 15-22
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#93
Join Date: Jan 2017
Programs: Delta PM
Posts: 731
Good points. If I may interject an oddball item...are there "fewer seats" than there were previously? To my eyes, DTW A38 had a lot more seating prior to trying to social distance 2 years ago, and even a month or two ago, it didn't seem like A38 was as packed (like sardines, or cheek by jowl, you choose your alliteration) as it was in 2019, where it was kneecaps in aisles, all over. Are the ATL lounges at similar seating quantities as they were 2019?
As stated, the Florida lounges are absolutely slammed with spring breakers, etc. I've seen a bunch of different stories and articles about the hordes invading the Magic Kingdom, etc. Figures the FL lounges are PACKED!
As stated, the Florida lounges are absolutely slammed with spring breakers, etc. I've seen a bunch of different stories and articles about the hordes invading the Magic Kingdom, etc. Figures the FL lounges are PACKED!
#94
Join Date: Oct 2021
Location: TX
Programs: Alaska, AA, Marriott
Posts: 726
#95
Join Date: Mar 2003
Posts: 1,137
Part of the problem is DL’s lack of D1 dedicated lounges . At the major international gateway clubs , having a dedicated D1 lounge would remove hundreds of folks from the Skyclubs at peak departure times . Not having D1 lounges is really a negative when comparing to UA Polaris and AA Flagship . I would not be a happy camper paying for J and being told I have to wait 30 mins or longer to enter a Skyclub .
#96
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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Is domestic travel above pre-covid levels? Something has to account for the increase numbers in the club., besides an increase in Amex users. The only time I had more than a few minutes wait pre covid to get in occurred during major bad weather delays. I know I’ve now been sitting in clubs for longer stretches due to longer connection times.
#97
Join Date: Mar 2019
Posts: 14
Why is there an increase in AmEx users? Do you mean more cardmembers? This seems strange at the same time as AmEx is increasing its annual fees and lots of people are reportedly quitting their jobs. (The economy is bad so I'll pay more for more credit cards and qualify to get them?)
#98
Join Date: May 2011
Location: NYC (LGA, JFK), CT
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Posts: 3,439
The economy is a lot of things, but "bad" isn't one of them. And people quitting their job is usually a bullish sign of people's finances and ability to spend on travel and cards.
#100
Join Date: Apr 2002
Location: SEA, MKE, PSP
Programs: AS MVP100K
Posts: 270
Part of the problem is DL’s lack of D1 dedicated lounges . At the major international gateway clubs , having a dedicated D1 lounge would remove hundreds of folks from the Skyclubs at peak departure times . Not having D1 lounges is really a negative when comparing to UA Polaris and AA Flagship . I would not be a happy camper paying for J and being told I have to wait 30 mins or longer to enter a Skyclub .
#101
Join Date: Jul 2003
Location: miami, florida
Posts: 3,181
I don't see how having a dedicated D1 lounge would help vs using that sq footage to building an additional skyclub or enlarging an existing skyclub. The "hundreds" of D1 passengers still consume the same amount of space. So wouldn't it make more sense to just expand or build additional skyclubs. And if you have a D1 only club, doesn't it really only help during D1 departures hours, and during other times the club will be basically empty?
#103
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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Posts: 99,025
Usually arrivals lounges are landside so that arriving passengers can claim checked bags and then enter the lounge. Otherwise, they're only useful to people (perhaps many business travelers) who do carry on only because most people wouldn't to leave a checked bag unclaimed on a belt for long. OTOH, most departing passengers prefer that lounges be located airside in order to avoid having to leave very early out of an abundance of caution regarding TSA airport security lines, etc.
#104
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Join Date: Sep 2006
Location: Toledo, OH
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I don't see how having a dedicated D1 lounge would help vs using that sq footage to building an additional skyclub or enlarging an existing skyclub. The "hundreds" of D1 passengers still consume the same amount of space. So wouldn't it make more sense to just expand or build additional skyclubs. And if you have a D1 only club, doesn't it really only help during D1 departures hours, and during other times the club will be basically empty?
I think the new SC at DTW is a lot nicer than the other ones even though it is small and would make for a great D1 lounge, just don't charge for any alcohol.
#105
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Join Date: Sep 2009
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Posts: 99,025
Do many D1 passengers drink in the lounge or wait to be served the better stuff on board? F&B on board is entertainment to some extent, versus using the lounge to work. Of course, the decision making changes if one plans to have a meal in the lounge before boarding and then to immediately try to sleep on the flight.