Delta unofficial PNR viewer
Mar 8, 2022, 4:18 pm
#46
Original Poster
Join Date: Nov 2018
Location: San Francisco
Programs: DL
Posts: 466
I got a (respectful) request from Delta to disable this tool for a week while they make changes to the information available via the API. I will bring it back after that, presumably though without cooler things like remarks.
This information has been visible for years, but I guess FlyerTalk is enough motivation to hide them
This information has been visible for years, but I guess FlyerTalk is enough motivation to hide them
Mar 8, 2022, 4:40 pm
#47
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
I got a (respectful) request from Delta to disable this tool for a week while they make changes to the information available via the API. I will bring it back after that, presumably though without cooler things like remarks.
This information has been visible for years, but I guess FlyerTalk is enough motivation to hide them
This information has been visible for years, but I guess FlyerTalk is enough motivation to hide them
Mar 8, 2022, 5:25 pm
#49
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
I got a (respectful) request from Delta to disable this tool for a week while they make changes to the information available via the API. I will bring it back after that, presumably though without cooler things like remarks.
This information has been visible for years, but I guess FlyerTalk is enough motivation to hide them
This information has been visible for years, but I guess FlyerTalk is enough motivation to hide them
Mar 8, 2022, 11:15 pm
#50
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,678
Mar 9, 2022, 8:19 am
#52
Join Date: Jan 2008
Location: SJC/YUL
Programs: DL PM, Marriott Gold
Posts: 3,878
Mar 9, 2022, 8:23 am
#53
Join Date: Mar 2021
Programs: Marriott Ambassador - Delta Diamond - United Silver - Frontier 100k - Sixt Plat
Posts: 581
I doubt Delta IT is gonna modify the PNR records or modify the Delta app to only pull info securely/encrypted if thats even possible with their current infrastructure
Mar 9, 2022, 9:19 am
#54
Join Date: May 2021
Location: Seattle, WA, USA
Programs: DL PM
Posts: 30
IANAL, but assuming OP reverse engineered the API calls that the mobile app was using, I don't believe they can legally enforce a shutdown. They could obviously ban users from the airline, but they couldn't sue you to take it down.
Mar 9, 2022, 9:37 am
#55
Join Date: Dec 2019
Posts: 258
It also sounds like this is something you could easily see with just your web browser too. I don't have any upcoming bookings right now, but it sounds like all this information is just being returned from a standard API call, so you should be able to find all of it in your browser's developer tools under the network tab...
Mar 9, 2022, 9:38 am
#56
Join Date: Jan 2008
Location: SJC/YUL
Programs: DL PM, Marriott Gold
Posts: 3,878
And even if they did enforce it somehow, that doesn't solve anything, 20 more people will do the same thing. I think they'll either care enough to secure it or they won't care enough and leave it alone.
Mar 9, 2022, 11:59 am
#57
Join Date: Mar 2021
Programs: Marriott Ambassador - Delta Diamond - United Silver - Frontier 100k - Sixt Plat
Posts: 581
I think the notes are a biggy which is what they want to resolve or stomp down quickly. Wouldn't surprise me if they dumped the note section and created a new piece of software just for that if they can't stop it from being pulled. Surprised we haven't seen a post of a note saying "Customer is a ###hat"
Mar 9, 2022, 12:04 pm
#58
Join Date: Oct 2017
Location: BNA
Programs: DL GM, HH Diamond
Posts: 1,027
I think the notes are a biggy which is what they want to resolve or stomp down quickly. Wouldn't surprise me if they dumped the note section and created a new piece of software just for that if they can't stop it from being pulled. Surprised we haven't seen a post of a note saying "Customer is a ###hat"
Well I agree with you they want to do it quickly, the next question is what will break when they turn it off? With that in mind they may not move so quickly.
Mar 9, 2022, 12:43 pm
#59
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,041
Mar 10, 2022, 1:29 am
#60
Join Date: Jan 2014
Location: MSP
Programs: Delta Platinum
Posts: 115
It would hard/ impossible to enforce a TOS or anything legal relating to this. The fact of the matter is, Delta has had this information available on their public APIs for who knows how long. They decide what is sent and available via those APIs. There is no hacking involved here. Just looking at data that has long been available in an easier way. They can't get too mad for their sloppy backend and poor design decisions by them. Don't want us to see this information Delta? Take it off your public API, otherwise move on.