Using Regional Upgrades on Delta (RUC) post 2/1/2022
Mar 14, 22, 3:11 am - Wikipost
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Feb 9, 22, 9:20 pm
#46
Join Date: Sep 2012
Programs: DL PM
Posts: 573
I have an upcoming itinerary with one companion on same reservation and three companions on separate reservations. The flight currently shows 16 seats available in F, and 15 seats occupied in C+. I have RUCs applied to me and four companions on the waitlist but wondering if I should pull the RUCs, wait to see if my comp upgrade with same-reservation companion clears, then apply RUCs for my companions. The caveat here is we’d like it to be an “all or none” upgrade, so maybe it’s worth using the RUCs, even if I would otherwise have a decent chance of getting two of the upgrades free.
Does clearance off the waitlist usually start at T-120?
Does clearance off the waitlist usually start at T-120?
Feb 10, 22, 2:53 pm
#48
Join Date: Oct 2019
Posts: 57
Is it possible to use Delta Amex Pay With Miles and apply a Upgrade Certificate?
Specifically, I'm looking at flights JFK to a couple Caribbean destinations for next fall that are about $1000 for two MC, and are listed as "First available with Upgrade Certificate" on delta's website. I'd love to use 100k of my miles to basically pay $0, but want to use my RUCs to upgrade to F. An old post from 2017 says no, a couple posts from 2019 say maybe, but often involves a few HUACAs:
RUC with Pay with Miles question
Has anyone tried this recently?
Thanks!
Specifically, I'm looking at flights JFK to a couple Caribbean destinations for next fall that are about $1000 for two MC, and are listed as "First available with Upgrade Certificate" on delta's website. I'd love to use 100k of my miles to basically pay $0, but want to use my RUCs to upgrade to F. An old post from 2017 says no, a couple posts from 2019 say maybe, but often involves a few HUACAs:
RUC with Pay with Miles question
Has anyone tried this recently?
Thanks!
Feb 11, 22, 10:04 pm
#49
Join Date: Dec 2007
Programs: DL, Hilton, SPG, National
Posts: 669
Has anyone seen a situation where there is RUC upgrade availability open on one leg but only GUC on the other? I'm assuming on the search results it would say both, or it would say GUC but once clicking for the details it might show the RUC availability on one of them?
Feb 11, 22, 10:07 pm
#50
Join Date: Dec 2007
Programs: DL, Hilton, SPG, National
Posts: 669
Originally Posted by paterwdb
Has anyone seen a situation where there is RUC upgrade availability open on one leg but only GUC on the other? I'm assuming on the search results it would say both, or it would say GUC but once clicking for the details it might show the RUC availability on one of them?
Feb 12, 22, 10:09 am
#51
Join Date: Jul 2004
Location: NYC
Programs: DL PM, DL MM
Posts: 4,010
Originally Posted by flyingabe
...
2nd Question- Previously always held on to selecting the RUC till I had a trip in mind, now I would prefer to have them in my account (So I don't have to wait a day for the certificate to populate), does any one see a downside to selecting the RUC/GUC now? All '22 RUC/GUC will be valid until Jan 31 2023. Only downside I could see is if Jan 31st rolls around and I didn't use it, I could of selected something that would have some last minute value (20k miles etc)
Cheers!
2nd Question- Previously always held on to selecting the RUC till I had a trip in mind, now I would prefer to have them in my account (So I don't have to wait a day for the certificate to populate), does any one see a downside to selecting the RUC/GUC now? All '22 RUC/GUC will be valid until Jan 31 2023. Only downside I could see is if Jan 31st rolls around and I didn't use it, I could of selected something that would have some last minute value (20k miles etc)
Cheers!
Feb 12, 22, 10:58 am
#52
Join Date: Jul 2004
Location: NYC
Programs: DL PM, DL MM
Posts: 4,010
Originally Posted by Scudsone
Is it possible to use Delta Amex Pay With Miles and apply a Upgrade Certificate?
Specifically, I'm looking at flights JFK to a couple Caribbean destinations for next fall that are about $1000 for two MC, and are listed as "First available with Upgrade Certificate" on delta's website. I'd love to use 100k of my miles to basically pay $0, but want to use my RUCs to upgrade to F. An old post from 2017 says no, a couple posts from 2019 say maybe, but often involves a few HUACAs:
RUC with Pay with Miles question
Has anyone tried this recently?
Thanks!
Specifically, I'm looking at flights JFK to a couple Caribbean destinations for next fall that are about $1000 for two MC, and are listed as "First available with Upgrade Certificate" on delta's website. I'd love to use 100k of my miles to basically pay $0, but want to use my RUCs to upgrade to F. An old post from 2017 says no, a couple posts from 2019 say maybe, but often involves a few HUACAs:
RUC with Pay with Miles question
Has anyone tried this recently?
Thanks!
On Delta flights, you can use one-way Regional Upgrade Certificates on all paid published Main Cabin and Delta Comfort+ ® fares, Award Travel tickets and Miles + Cash tickets on Delta-operated flights, on Pay with Miles tickets, and on Companion Certificates.
Feb 12, 22, 12:05 pm
#53
Join Date: Oct 2019
Posts: 57
Originally Posted by FlyAO2
The terms clearly say you can if you use Miles & Cash....use your miles and then pay $5 in cash so that you satisfy the terms:
On Delta flights, you can use one-way Regional Upgrade Certificates on all paid published Main Cabin and Delta Comfort+ ® fares, Award Travel tickets and Miles + Cash tickets on Delta-operated flights, on Pay with Miles tickets, and on Companion Certificates.
On Delta flights, you can use one-way Regional Upgrade Certificates on all paid published Main Cabin and Delta Comfort+ ® fares, Award Travel tickets and Miles + Cash tickets on Delta-operated flights, on Pay with Miles tickets, and on Companion Certificates.
Feb 14, 22, 10:45 am
#55
FlyerTalk Evangelist
Join Date: Jun 2015
Location: SFO/SJC, BWI
Programs: :rolleyes:, DL DM MM, Mlife Noir, TR 7*, Marriott Tit, UA Plat, Hyatt Glob
Posts: 15,645
Originally Posted by sydneyracquelle
Party of 3 for a domestic flight with a split pnr. FC is wide open with RUC availability. 2 already got comp upgraded to FC within the 5 day window. Can an RUC be used for the third passenger??
Feb 14, 22, 5:26 pm
#57
Join Date: Jul 2004
Location: NYC
Programs: DL PM, DL MM
Posts: 4,010
Originally Posted by gretchendz
I confess I never understood RUCs before, and I understand them less now sinnce February 1.
I chose them once for my annual gift--and I still have not managed to use them
I chose them once for my annual gift--and I still have not managed to use them
Feb 15, 22, 12:04 pm
#58
Join Date: Aug 2004
Location: GRR
Programs: Delta Plat & Million Miler
Posts: 1,202
Ah
Originally Posted by FlyAO2
Look at it this way. An RUC is a confirmed upgrade on a route you were entitled to a complimentary upgrade anyway for!
LOL--that helps---but please add, it is much harder and time-consuming to use!
Feb 16, 22, 8:13 am
#59
Join Date: Feb 2022
Programs: Delta PM
Posts: 8
Has anyone ever had an RUC that was initially waitlisted and then cleared actually work correctly? It seems that every time this happens, my ticket is not re-issued, and I have to call in to have this fixed.
I had an RUC waitlisted for ATL-PHX last week and was not able to check in, so I knew what the issue was. When I called in, the rep said the RUC cleared and my ticket needed to be re-issued, but there was a 45-minute hold for the ticketing desk and instead of keeping me on hold, she would call me back once it was done. About 2.5 hours later, I got a call back from the same rep that I initially spoke with telling me that it was complete. I asked her, "Surely you have not been on hold internally waiting on the ticket desk just for me this entire time??" and she said that she was. And we wonder why there are long hold times? One agent was tied up for almost 3 hours just trying to deal with this one issue.
I had an RUC waitlisted for ATL-PHX last week and was not able to check in, so I knew what the issue was. When I called in, the rep said the RUC cleared and my ticket needed to be re-issued, but there was a 45-minute hold for the ticketing desk and instead of keeping me on hold, she would call me back once it was done. About 2.5 hours later, I got a call back from the same rep that I initially spoke with telling me that it was complete. I asked her, "Surely you have not been on hold internally waiting on the ticket desk just for me this entire time??" and she said that she was. And we wonder why there are long hold times? One agent was tied up for almost 3 hours just trying to deal with this one issue.
Feb 16, 22, 8:30 am
#60
Join Date: Jan 2022
Programs: DL, UA, AA (the airline)
Posts: 773
Originally Posted by businesstino
One agent was tied up for almost 3 hours just trying to deal with this one issue.
I don't think you should kid yourself on that. She likely worked a lot of other problems while waiting on that response.
