Originally Posted by cfabar1
(Post 34381934)
Can you use the person’s account to book flights for the living person? Even if the deceased individual is not flying?
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Is still the latest to not ask Delta or have there been any recent reports of successfully transferring to a spouse at the same mailing address?
Any datapoints on if we can close the DL AMEX account via the death process or should I try to close via secure message or calling in without noting the death? Previous datapoints said AMEX notified Delta of the death. |
Originally Posted by johndoe123
(Post 34906634)
Is still the latest to not ask Delta or have there been any recent reports of successfully transferring to a spouse at the same mailing address?
Any datapoints on if we can close the DL AMEX account via the death process or should I try to close via secure message or calling in without noting the death? Previous datapoints said AMEX notified Delta of the death. |
Originally Posted by sydneyracquelle
(Post 34906901)
Use up all the miles before notifying DL or Amex. I would pay off the Amex bill and not use the card before notifying them to avoid losing all the miles.
Can you transfer points to your own airline account via online transfer if logged into the Amex account? For example, I can transfer points to my spouse’s delta account. If not, then I think I’d transfer to account owners airline account and simply close the card via chat without providing a reason other than simply don’t want it anymore. |
Originally Posted by Stgermainparis
(Post 34907373)
Sorry for your loss. So many things to deal with on top of the grief.
Can you transfer points to your own airline account via online transfer if logged into the Amex account? For example, I can transfer points to my spouse’s delta account. If not, then I think I’d transfer to account owners airline account and simply close the card via chat without providing a reason other than simply don’t want it anymore. |
Are you talking about Delta Sky Miles or Amex points? Two different things. Delta (according to the T & C's) consider the miles to be Delta's until they are used. If someone passes away, Delta feels the miles are theirs and they won't transfer them to anyone else. If you have access to the delta.com account, you should be able to use the miles without any issues. Just don't tell Delta the person is deceased. If you are talking about Amex points, that is different. One way or the other, if you cancel the Amex card, Amex will not contact Delta to advise them of the death. My wife passed away 2 1/2 years ago. I cancelled her Amex and continued to use her Delta miles until they were depleted.
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Originally Posted by Mr. Tickets
(Post 34907859)
Are you talking about Delta Sky Miles or Amex points? Two different things. Delta (according to the T & C's) consider the miles to be Delta's until they are used. If someone passes away, Delta feels the miles are theirs and they won't transfer them to anyone else. If you have access to the delta.com account, you should be able to use the miles without any issues. Just don't tell Delta the person is deceased. If you are talking about Amex points, that is different. One way or the other, if you cancel the Amex card, Amex will not contact Delta to advise them of the death. My wife passed away 2 1/2 years ago. I cancelled her Amex and continued to use her Delta miles until they were depleted.
As for AMEX. There's been rumors, but AFAIK nothing proven. I highly doubt they would notify DL. Banks have significant restrictions on what information they can share, especially with outside non-financial businesses. |
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