Award Ticket- Cancellation and Redeposit
Oct 18, 21, 1:01 pm
#1
Original Poster
Join Date: Jun 2003
Location: LAX
Posts: 234
Award Ticket- Cancellation and Redeposit
As I understood from DL website:
1) award ticket (anything above Basic Eco) can be cancelled ANYTIME BEFORE flight WITHOUT penalty
2) award tickets mile would be redeposited WITHOUT any fees
3) taxes will be credited back to charge card
Am I right ( this is like good old days) ? or am I missing something (fine print) ?
Thanks for clarification.
1) award ticket (anything above Basic Eco) can be cancelled ANYTIME BEFORE flight WITHOUT penalty
2) award tickets mile would be redeposited WITHOUT any fees
3) taxes will be credited back to charge card
Am I right ( this is like good old days) ? or am I missing something (fine print) ?
Thanks for clarification.
Oct 18, 21, 1:17 pm
#2
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
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Originally Posted by BDQBDQ
As I understood from DL website:
1) award ticket (anything above Basic Eco) can be cancelled ANYTIME BEFORE flight WITHOUT penalty
2) award tickets mile would be redeposited WITHOUT any fees
3) taxes will be credited back to charge card
Am I right ( this is like good old days) ? or am I missing something (fine print) ?
Thanks for clarification.
1) award ticket (anything above Basic Eco) can be cancelled ANYTIME BEFORE flight WITHOUT penalty
2) award tickets mile would be redeposited WITHOUT any fees
3) taxes will be credited back to charge card
Am I right ( this is like good old days) ? or am I missing something (fine print) ?
Thanks for clarification.
2)As long as originating in N. America, yes
3)yes
Oct 18, 21, 1:26 pm
#3
Join Date: Sep 2017
Programs: Delta Platinum Medallion, Hyatt Explorist, Wyndham Diamond
Posts: 196
Originally Posted by BDQBDQ
As I understood from DL website:
1) award ticket (anything above Basic Eco) can be cancelled ANYTIME BEFORE flight WITHOUT penalty
2) award tickets mile would be redeposited WITHOUT any fees
3) taxes will be credited back to charge card
Am I right ( this is like good old days) ? or am I missing something (fine print) ?
Thanks for clarification.
1) award ticket (anything above Basic Eco) can be cancelled ANYTIME BEFORE flight WITHOUT penalty
2) award tickets mile would be redeposited WITHOUT any fees
3) taxes will be credited back to charge card
Am I right ( this is like good old days) ? or am I missing something (fine print) ?
Thanks for clarification.
1: I believe even basic economy award tickets are refundable but only for flights that depart before December 31, 2021. When going through a dummy booking, the exact wording says "Book your next trip now and enjoy peace of mind with no change fees. Excludes Basic Economy travel that departs after December 31, 2021.
2 and 3: I've booked and cancelled a few award flights. Miles are redeposited within minutes of cancelling (could take up to 10-20 minutes) and the taxes and fees are refunded back to original form of payment within 5 business days (from my own experience). As long as the travel originates in North America, they will be refunded.
Oct 18, 21, 6:53 pm
#5
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY, HILTON DIAMOND
Posts: 11,119
Originally Posted by BDQBDQ
Thank you, guys
Peace of mind with hearing from the pro's
Peace of mind with hearing from the pro's
Jun 6, 22, 3:44 pm
#7
Join Date: Jun 2011
Location: CHS
Programs: DL Diamond, WN A-List, Marriott Platinum Elite, Hyatt Globalist
Posts: 675
Originally Posted by Stgermainparis
Just wanting to confirm that this is still the policy for NA domestic award tickets. No problem canceling even up to the day before?
"You are attempting to cancel an Award Ticket that is within 72 hours of departure. Award Tickets must be canceled at least 72 hours prior to originating flight time to be eligible for mileage redeposit (exceptions may apply). Miles will not be redeposited".
However, once I clicked through to the next screen, it confirmed that the miles would be redeposited. Guess an exception did in fact apply? I'm a Diamond so maybe that makes a difference?
Jun 7, 22, 1:28 am
#8
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 4,913
Originally Posted by jmgriffin
Confirmed. Just canceled a flight the day before departure and miles were redeposited without issue. Although the warnings did make me worry:
"You are attempting to cancel an Award Ticket that is within 72 hours of departure. Award Tickets must be canceled at least 72 hours prior to originating flight time to be eligible for mileage redeposit (exceptions may apply). Miles will not be redeposited".
However, once I clicked through to the next screen, it confirmed that the miles would be redeposited. Guess an exception did in fact apply? I'm a Diamond so maybe that makes a difference?
"You are attempting to cancel an Award Ticket that is within 72 hours of departure. Award Tickets must be canceled at least 72 hours prior to originating flight time to be eligible for mileage redeposit (exceptions may apply). Miles will not be redeposited".
However, once I clicked through to the next screen, it confirmed that the miles would be redeposited. Guess an exception did in fact apply? I'm a Diamond so maybe that makes a difference?
Jun 21, 22, 9:07 am
#9
Join Date: Dec 2004
Location: JFK
Posts: 217
award ticket originating overseas
An award ticket originating overseas would get a fee to redeposit? What is the fee for non elite?
I booked and am within 24 hours, but if there's a fee I'll cancel till I'm 100% sure about the trip.
I booked and am within 24 hours, but if there's a fee I'll cancel till I'm 100% sure about the trip.
Jun 21, 22, 10:09 am
#10
FlyerTalk Evangelist
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Originally Posted by airfly56
An award ticket originating overseas would get a fee to redeposit? What is the fee for non elite?
I booked and am within 24 hours, but if there's a fee I'll cancel till I'm 100% sure about the trip.
I booked and am within 24 hours, but if there's a fee I'll cancel till I'm 100% sure about the trip.
Jun 21, 22, 12:15 pm
#11
Join Date: Dec 2004
Location: JFK
Posts: 217
Originally Posted by flyerCO
Technically, yes. However DL agents seem to not be charging.
Jun 23, 22, 1:51 am
#12
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Originally Posted by airfly56
thank you, also, this link seems to say simply there are no fees? https://www.delta.com/us/en/skymiles...vel-with-miles
Jun 23, 22, 2:03 am
#13
Join Date: Jan 2022
Programs: DL, UA, AA (the airline)
Posts: 795
Originally Posted by flyerCO
If you click details, you'll see the free is for ex-N America award tickets.
Jun 24, 22, 2:54 pm
#14
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Originally Posted by Goodoldflyer
I've never heard of an instance of travel originating anywhere else being charged a fee, and I've seen this question asked here many times.
Jun 25, 22, 12:45 am
#15
Join Date: Jan 2022
Programs: DL, UA, AA (the airline)
Posts: 795
Originally Posted by flyerCO
It's been posted about tons of times. Now if an agent actually charges is different question. However it has been discussed what policy is many, many times, in multiple threads.
If someone has experience (particularly recently), I hope they weigh in.
