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Combining reservations
Booked the family on several different reservations because I transferred some AMEX MR points, used SkyMiles, and paid cash (to take advantage of statement credits).
I saw somewhere that Delta can combine the reservations so we are all under the same confirmation #. Not a huge deal, but if it's possible it definitely would make everything easier. Has Delta done this for you or did I get bad information? |
Originally Posted by ATLflyer2017
(Post 33530036)
Booked the family on several different reservations because I transferred some AMEX MR points, used SkyMiles, and paid cash (to take advantage of statement credits).
I saw somewhere that Delta can combine the reservations so we are all under the same confirmation #. Not a huge deal, but if it's possible it definitely would make everything easier. Has Delta done this for you or did I get bad information? |
There's no way to combine PNRs, unfortunately. Res agents will offer to "link" them, but that won't do much aside from having a comment in the notes section. At the end of the day, it's not a big deal - if you have status with DL and want to get everyone in preferred seats, for example, DL res can do that for free once they see you're on the same flight as the rest of the group.
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Originally Posted by Cory6188
(Post 33530050)
There's no way to combine PNRs, unfortunately. Res agents will offer to "link" them, but that won't do much aside from having a comment in the notes section. At the end of the day, it's not a big deal - if you have status with DL and want to get everyone in preferred seats, for example, DL res can do that for free once they see you're on the same flight as the rest of the group.
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Originally Posted by ATLflyer2017
(Post 33530068)
Ok, I figured as much. The only downside is getting free checked bags, but I've never had a problem talking to the check in agent and explaining that we're all traveling together and they just waive the bag fee.
Ironically, the one place I got pushback was JFK of all places - hardly some contracted outstation - where the agent was adamant that unless the rest of my family was on the same PNR, they wouldn't get any free bags. On the return at STT, the agent tagged them all without skipping a beat (and generally, I find that the ground staff at STT tend to move in reverse, as is common at so many Caribbean/Latin American stations). |
Originally Posted by Cory6188
(Post 33530133)
Agreed - I've never had an issue with this before - I've even had check-in agents proactively offer without me having to ask.
Ironically, the one place I got pushback was JFK of all places - hardly some contracted outstation - where the agent was adamant that unless the rest of my family was on the same PNR, they wouldn't get any free bags. On the return at STT, the agent tagged them all without skipping a beat (and generally, I find that the ground staff at STT tend to move in reverse, as is common at so many Caribbean/Latin American stations). |
Originally Posted by ATLflyer2017
(Post 33530180)
Yep, I haven't had a ton of experience with JFK but the times I have been there the Delta people have been pretty miserable. Most everywhere else it seems like they bend over backwards for their customers.
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