Delta FlyReady - Documentation Portal
#151
Join Date: May 2011
Programs: Delta Diamond; Marriott Gold Elite
Posts: 170
This site is an absolute embarrassment and whoever is in charge should be fired and never allowed to touch a computer again.
I was trying to upload my vaccination proof. I am fully vaccinated with a jab in two different countries. So I have two bits of proof, 1 for country A and 1 for country B. It allows you upload 2 files so no problem, right?
After being rejected a dozen times for "not fully vaccinated," and through trial and error, I FINALLY figured out that whoever verifies this cannot see the 2nd file, only the first. So the solution was to combine the images into a single file and upload it. Massive pain.
Also discovered that if it says there is a website problem when you try to upload, it more than likely means your files are too big to accept. 2 lines of JavaScript would have made this a graceful error that would help you troubleshoot the issue, but apparently Delta can't be bothered with nonsense like that.
Terrible execution Delta.
I was trying to upload my vaccination proof. I am fully vaccinated with a jab in two different countries. So I have two bits of proof, 1 for country A and 1 for country B. It allows you upload 2 files so no problem, right?
After being rejected a dozen times for "not fully vaccinated," and through trial and error, I FINALLY figured out that whoever verifies this cannot see the 2nd file, only the first. So the solution was to combine the images into a single file and upload it. Massive pain.
Also discovered that if it says there is a website problem when you try to upload, it more than likely means your files are too big to accept. 2 lines of JavaScript would have made this a graceful error that would help you troubleshoot the issue, but apparently Delta can't be bothered with nonsense like that.
Terrible execution Delta.
#152
Join Date: Jun 2013
Programs: DL Diamond, UA Premier Gold
Posts: 2,933
I finally had success with this tool today. Vax card and test verified quickly and I was able to complete OLCI. First time it has worked for me. Still half expect to have to show everything again when I check my bag but hopefully not.
#154
Moderator, Delta Skymiles and Mileage Run
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,940
I found very odd that on my recent trip, the vaccine portal recognized my vaccine for ATL-LHR, but made me re upload for the return, where it never marked as verified.
Also, at check in both in ATL and LHR, they noted not to bother with the Fly Ready as it "literally means nothing on our end, we still verify it manually"
Also, at check in both in ATL and LHR, they noted not to bother with the Fly Ready as it "literally means nothing on our end, we still verify it manually"
#155
Join Date: Jan 2022
Programs: DL, UA, AA
Posts: 1,996
I found very odd that on my recent trip, the vaccine portal recognized my vaccine for ATL-LHR, but made me re upload for the return, where it never marked as verified.
Also, at check in both in ATL and LHR, they noted not to bother with the Fly Ready as it "literally means nothing on our end, we still verify it manually"
Also, at check in both in ATL and LHR, they noted not to bother with the Fly Ready as it "literally means nothing on our end, we still verify it manually"
The requirements are different, and they probably have to confirm for your specific trip. They probably need to re-check the dates.
For me it kept the passport, but you're right, I had to re-upload the vaccination proof.
Yea, it's of limited value, and the most important thing is that you have the paperwork with you when you get to the gate, and then the country in question.
#156
Join Date: Jun 2010
Location: Maryland
Programs: DL-Diamond, Marriott Titanium
Posts: 459
I have a trip to Ecuador which only requires vaccine proof and a Government form. It says to go to site, fill out the form and upload it. When I click "I already completed this form" there is no option to upload it. Beacuase of this it won't let me check in.
I can check in at the airport no problem, its just annoying. If they have to verify it at the airport like they always have with your passport before boarding , why not let u check in online?
I can check in at the airport no problem, its just annoying. If they have to verify it at the airport like they always have with your passport before boarding , why not let u check in online?
#157
Join Date: Mar 2015
Location: SEA
Programs: AS MVP , Delta Gold Medallion, "Credit Card" status for various hotels
Posts: 672
Flyready is not usable for someone who needs to use a positive test plus doctor note in lieu of a negative test.
This is fair enough. But how difficult would it be for them to add a message letting these customers know to see the gate agent at the airport? Even if it was hidden deep in the faq? I wasted a lot of time on this…
This is fair enough. But how difficult would it be for them to add a message letting these customers know to see the gate agent at the airport? Even if it was hidden deep in the faq? I wasted a lot of time on this…
#159
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
"Whoops! We're sorry, but we are currently having website difficulties. If the issue persists and you are unable to complete Delta FlyReady, please arrive at the airport early on your day of travel with all your required travel documents."
Has anyone else experienced this today?
Has anyone else experienced this today?
#160
Join Date: May 2009
Location: SAT
Programs: Marriott Titanium, Hilton and Wyndham Diamond, Hyatt Globalist, Delta Plat, United Silver, Hertz PC
Posts: 722
"Whoops! We're sorry, but we are currently having website difficulties. If the issue persists and you are unable to complete Delta FlyReady, please arrive at the airport early on your day of travel with all your required travel documents."
Has anyone else experienced this today?
Has anyone else experienced this today?
#161
Join Date: Feb 2022
Posts: 1
This site is an absolute embarrassment and whoever is in charge should be fired and never allowed to touch a computer again.
I was trying to upload my vaccination proof. I am fully vaccinated with a jab in two different countries. So I have two bits of proof, 1 for country A and 1 for country B. It allows you upload 2 files so no problem, right?
After being rejected a dozen times for "not fully vaccinated," and through trial and error, I FINALLY figured out that whoever verifies this cannot see the 2nd file, only the first. So the solution was to combine the images into a single file and upload it. Massive pain.
Also discovered that if it says there is a website problem when you try to upload, it more than likely means your files are too big to accept. 2 lines of JavaScript would have made this a graceful error that would help you troubleshoot the issue, but apparently Delta can't be bothered with nonsense like that.
Terrible execution Delta.
I was trying to upload my vaccination proof. I am fully vaccinated with a jab in two different countries. So I have two bits of proof, 1 for country A and 1 for country B. It allows you upload 2 files so no problem, right?
After being rejected a dozen times for "not fully vaccinated," and through trial and error, I FINALLY figured out that whoever verifies this cannot see the 2nd file, only the first. So the solution was to combine the images into a single file and upload it. Massive pain.
Also discovered that if it says there is a website problem when you try to upload, it more than likely means your files are too big to accept. 2 lines of JavaScript would have made this a graceful error that would help you troubleshoot the issue, but apparently Delta can't be bothered with nonsense like that.
Terrible execution Delta.
No clue why they offer the option to upload additional files.
#162
Join Date: Jun 2012
Location: Michigan
Programs: DL PM
Posts: 855
Sounds like I'm in the minority, but my wife and I successfully used Fly Ready on LIR - ATL this past Sunday. Never had to show our test results, and boarding pass showed Fly Ready on it. Unfortunately I was flagged SSSS (likely due to a last minute change to an open-jaw due to extending our trip since we got sick) and still wasn't able to check in online.
#163
Join Date: Jun 2015
Location: DTW
Programs: Alaska, Delta, Southwest
Posts: 1,663
"Whoops! We're sorry, but we are currently having website difficulties. If the issue persists and you are unable to complete Delta FlyReady, please arrive at the airport early on your day of travel with all your required travel documents."
Has anyone else experienced this today?
Has anyone else experienced this today?
#165
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
FlyReady isn't ready to fly.
But, DL has never been recognized as being on the cutting edge of IT innovation.
Perhaps they should replace Medallion luggage tags with Alpha Tester tags.
But, DL has never been recognized as being on the cutting edge of IT innovation.
Perhaps they should replace Medallion luggage tags with Alpha Tester tags.