JFK-SFO DeltaOne is Not Competitive
#46
Join Date: Aug 2011
Programs: DL DM 3MM 360
Posts: 372
This has happened in almost every industry. The covid excuse for having horrendous service and inexcusable work ethic is exhausting. It's been a year and we still hear the "due to unprecedented times.... [insert bs excuse], while the phone rings through to some wfh cs rep with kids screaming in the background". Combine that with people who make more on unemployment and stimulus money, we are totally fffkked.
#47
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,310
I'd say that's the exception rather than the norm. Have been flying DL this route over the last six months, as well as a dozen or so flights with their competitors. DL crews have been pretty outstanding in terms of hospitality and professionalism. Unfortunately, the Company is not giving them much to work with at the moment with respect to catering.
#48
Join Date: Feb 2021
Posts: 74
Why B752s for JFK-SFO?
Just generally curious. You’d think they could fit enough passengers in wide bodies for the route. Maybe it’s a slot issue at JFK or SFO? Have a flight booked in D1 in July on their stupid 757s where you have to basically jump over someone to go to the bathroom if you have a window seat.
#49
Join Date: Feb 2017
Programs: DL DM, UA Gold, Alaska MVP, Bonvoy (lol) Ambassador
Posts: 2,994
JFK and SFO are two of the hardest hit airports in terms of COVID-related travel reductions, so it's not clear to say that the extra 34% seats on a 752 are needed - especially since those 34% extra seats probably cost 50% more to operate.
Plus business travel between SFO and JFK that justifies D1 on the route is extremely curtailed. It also makes sense that they would go with the lower D1 density given that demand on this flight (9.5% on the 752 vs. 12% for the 767) . I mean look at the fares... there is wide open availability for D1 redeyes for $1300 in June and July. That's $100 less than I used to pay for a Y ticket on a shorter route pre-COVID. The 16 D1 seats on the 752 are clearly more than sufficient.
Plus business travel between SFO and JFK that justifies D1 on the route is extremely curtailed. It also makes sense that they would go with the lower D1 density given that demand on this flight (9.5% on the 752 vs. 12% for the 767) . I mean look at the fares... there is wide open availability for D1 redeyes for $1300 in June and July. That's $100 less than I used to pay for a Y ticket on a shorter route pre-COVID. The 16 D1 seats on the 752 are clearly more than sufficient.
#50
Join Date: Apr 2015
Location: SFO
Programs: DL Charter DM/DM/2MM, IHG Diamond Elite
Posts: 1,925
Just generally curious. You’d think they could fit enough passengers in wide bodies for the route. Maybe it’s a slot issue at JFK or SFO? Have a flight booked in D1 in July on their stupid 757s where you have to basically jump over someone to go to the bathroom if you have a window seat.
#51
Join Date: Feb 2008
Location: Auckland, NZ/New York, NY/ATL
Programs: DL DM MM, BIS 2.4MM, EK Gold, SQ Gold, Marriott Gold, HH Gold,
Posts: 5,221
To be fair, the majority of the aircrafts to SFO have ALWAYS been 757s on the D1 JFK-SFO route. I flew this route a lot. There were usually a couple 767s per day but the vast majority have always been 752s. Id specifically pick my time slots to avoid the 757.
#52
Join Date: Feb 2021
Posts: 74
this is the point I wanted to make. It has always been 757s. Credit to the others for pointing out covid stats that now make anything larger than a 757 totally unnecessary but I don’t think delta has ever ever run anything but a 757 on this route.
#54
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
SFO is tech money. Tech more than any other industry has embraced and gone fully WFH during COVID (I’m in the industry so speak with some insight).
Big or small virtually everyone is still remote right now except for emergency situations (I haven’t had any business travel since Feb 2020, only personal travel). Until that changes, no reason for DL to run anything but 752s. Especially since they are not the dominant player at SFO (as noted upthread).
Big or small virtually everyone is still remote right now except for emergency situations (I haven’t had any business travel since Feb 2020, only personal travel). Until that changes, no reason for DL to run anything but 752s. Especially since they are not the dominant player at SFO (as noted upthread).
#56
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
In fairness next time just think of the poor folks flying BOS-SEA who get to enjoy the 738 experience for 6-7 hours.
While I see the benefit of direct aisle access, to be totally honest from the actual seat perspective I like the 75S seat more than the 763. And at the end of the day if you need to get out, that’s the aisle seat’s problem. If you don’t want to be disturbed, you should have selected the window…
While I see the benefit of direct aisle access, to be totally honest from the actual seat perspective I like the 75S seat more than the 763. And at the end of the day if you need to get out, that’s the aisle seat’s problem. If you don’t want to be disturbed, you should have selected the window…
#57
Join Date: Jul 2017
Programs: Delta Platinum; Hilton Diamond; Marriot Gold
Posts: 1,117
I agree, it’s annoying seeing wide bodies on short hops, even though I know it’s because those need capacity. It’s a premium route and I certainly (well, once in flight service resumes) would pay for delta over United.
for a while (5 years ago?) they were running an A330 on the afternoon route. Miss that!
for a while (5 years ago?) they were running an A330 on the afternoon route. Miss that!