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Website Now Displays RUC and GUC Certificate Availability-Upgrades Extended to 12/31

Website Now Displays RUC and GUC Certificate Availability-Upgrades Extended to 12/31

Old Mar 3, 21, 10:29 am
  #1  
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Website Now Displays RUC and GUC Certificate Availability-Upgrades Extended to 12/31

Saw this when researching a flight booking. Shows if the flights have certificate availability. This is a really welcome new feature... It even looks to be available for international flights; I did a search for an international destination and it showed if D1 or PS were available via certificates.


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Old Mar 3, 21, 10:34 am
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Your image link is broken but I see what you are talking about on DL.com. This is a great new feature but it appears it came at the price of the “View Upgrade Eligibility” tab to check availability on complimentary upgrades.
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Old Mar 3, 21, 10:35 am
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Really glad to see this new feature! I know a lot of us were annoyed having to call in each time to use a GUC or RUC and run through a list of potential flights.
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Old Mar 3, 21, 10:39 am
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If they want to save phone agent time, this is a better way to do it than doling out 2.5k miles for doing a flight change online.
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Old Mar 3, 21, 10:46 am
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Originally Posted by gooselee View Post
If they want to save phone agent time, this is a better way to do it than doling out 2.5k miles for doing a flight change online.
All upgrade certs now extended to 12/31/21 per

https://renespoints.boardingarea.com...-to-delta-com/
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Old Mar 3, 21, 10:48 am
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Already being discussed in this thread -- Delta.com always showing "Upgrade Available"
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Old Mar 3, 21, 10:50 am
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Originally Posted by xliioper View Post
Already being discussed in this thread -- Delta.com always showing "Upgrade Available"
Not the same thing. That is about complimentary medallion UGs. The new functionality is showing availability for RUCs/GUCs.
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Old Mar 3, 21, 10:57 am
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Originally Posted by sydneyracquelle View Post
All upgrade certs now extended to 12/31/21 per

https://renespoints.boardingarea.com...-to-delta-com/
Official DL Announcement here: https://www.delta.com/global/en/skym...deCertificates

Also:
- RUC/GUC can be used on award and miles+cash tickets now
- No limit to # of companions you can use RUC/GUCs for
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Old Mar 3, 21, 11:11 am
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Originally Posted by gooselee View Post
Not the same thing. That is about complimentary medallion UGs. The new functionality is showing availability for RUCs/GUCs.
Correct but it appears that that feature came at the cost of this new UG certificate availability. The old View Upgrade Eligibility tab let you see if OU/SU space was available and the new tool searches for OY inventory.
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Old Mar 3, 21, 11:12 am
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Originally Posted by gooselee View Post
Official DL Announcement here: https://www.delta.com/global/en/skym...deCertificates

Also:
- RUC/GUC can be used on award and miles+cash tickets now
- No limit to # of companions you can use RUC/GUCs for
Wow! Allowing them to be used on award tickets is really generous. Do any of the other airlines allow their upgrade certs to be used on awards?
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Old Mar 3, 21, 11:16 am
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Originally Posted by MCO Flyer View Post
Correct but it appears that that feature came at the cost of this new UG certificate availability. The old View Upgrade Eligibility tab let you see if OU/SU space was available and the new tool searches for OY inventory.
It'd be nice if they showed both, or better yet, added an Expert Mode like UA does, but I think I'll take this trade.
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Old Mar 3, 21, 11:30 am
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Originally Posted by Zorak View Post
It'd be nice if they showed both, or better yet, added an Expert Mode like UA does, but I think I'll take this trade.
The old tool was good however as it also showed C+ availability which is important these days with C+ selling out quickly with the capacity restrictions. Iím not sure why they canít show both but maybe they donít want people to be confused. They could remain the tab ďView Complimentary Upgrade EligibilityĒ to designate from the too but I guess thatís too much for DLs IT to handle.
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Old Mar 3, 21, 11:55 am
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Never thought I'd see the day...

Very happy to see this. I also enjoy the removal of limit of companions. Great for families.
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Old Mar 3, 21, 12:07 pm
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Originally Posted by MCO Flyer View Post
The old tool was good however as it also showed C+ availability which is important these days with C+ selling out quickly with the capacity restrictions. Iím not sure why they canít show both but maybe they donít want people to be confused. They could remain the tab ďView Complimentary Upgrade EligibilityĒ to designate from the too but I guess thatís too much for DLs IT to handle.
Good point, they could have just added a third line to the upgrade eligibility pop-up.
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Old Mar 3, 21, 12:26 pm
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Glad they are extending them. I’m sure they are aware that most of these certs are unredeemed. That said, many of us who chose our PM and DM benefits this past January will have all those expiring a month later. That’s a lot of RUCs and GUCs to redeem in 10 months...hope long distance travel opens up sooner rather than later.
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