Global upgrades to be extended, no longer sad :)
Feb 19, 2021, 7:23 pm
#16
Join Date: Aug 2013
Programs: DL DM 1MM; IHG Diamond Amb
Posts: 190
Even if they do extend them again, I wonder what the chances of them being able to be used? I would imagine everybody is going to be chomping at the bit to use them so its going to be first come-first served and people are going to need to be extremely flexible and/or hope for gate upgrades. I don't see them opening any more seats for upgrade space ahead of time when they are already behind in revenue. I don't have much experience using GUCs, so I don't know how "easy" it usually is to get a confirmed upgrade upon calling. RUCs are hard enough to use in my experience; I can't recall ever being cleared for an RUC upon calling...even 6 months ahead of time...maybe I just always pick popular routes (LAS, SFO, SJC from ATL).
I stupidly picked RUCs my first year as Diamond (thought I could pick RUCs then GUCs after as my second choice), and then picked GUCs to use in 2020, which were my first ones... Booked a cleared-on-phone to London for April 2020, on my first date I selected but don't know how rare that is (and of course, that got cancelled). I've heard (read) that its almost impossible to use them for places like Sydney or New Zealand as it is, before everybody's certificates got backed up in their wallets...
I stupidly picked RUCs my first year as Diamond (thought I could pick RUCs then GUCs after as my second choice), and then picked GUCs to use in 2020, which were my first ones... Booked a cleared-on-phone to London for April 2020, on my first date I selected but don't know how rare that is (and of course, that got cancelled). I've heard (read) that its almost impossible to use them for places like Sydney or New Zealand as it is, before everybody's certificates got backed up in their wallets...
Feb 19, 2021, 8:21 pm
#17
Join Date: Jul 2005
Location: PIT, BWI, or IPT
Programs: Dividend Miles, WorldPerks
Posts: 1,302
Even if they do extend them again, I wonder what the chances of them being able to be used? I would imagine everybody is going to be chomping at the bit to use them so its going to be first come-first served and people are going to need to be extremely flexible and/or hope for gate upgrades. I don't see them opening any more seats for upgrade space ahead of time when they are already behind in revenue. I don't have much experience using GUCs, so I don't know how "easy" it usually is to get a confirmed upgrade upon calling. RUCs are hard enough to use in my experience; I can't recall ever being cleared for an RUC upon calling...even 6 months ahead of time...maybe I just always pick popular routes (LAS, SFO, SJC from ATL).
I stupidly picked RUCs my first year as Diamond (thought I could pick RUCs then GUCs after as my second choice), and then picked GUCs to use in 2020, which were my first ones... Booked a cleared-on-phone to London for April 2020, on my first date I selected but don't know how rare that is (and of course, that got cancelled). I've heard (read) that its almost impossible to use them for places like Sydney or New Zealand as it is, before everybody's certificates got backed up in their wallets...
I stupidly picked RUCs my first year as Diamond (thought I could pick RUCs then GUCs after as my second choice), and then picked GUCs to use in 2020, which were my first ones... Booked a cleared-on-phone to London for April 2020, on my first date I selected but don't know how rare that is (and of course, that got cancelled). I've heard (read) that its almost impossible to use them for places like Sydney or New Zealand as it is, before everybody's certificates got backed up in their wallets...
Feb 20, 2021, 10:20 am
#18
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,193
Even when international travel starts to open up, its not like there is going to be some huge switch flipped and pax are scrambling to book and fly everywhere. International is going to be a very slow and gradual recovery.
Mar 2, 2021, 12:19 pm
#19
Original Poster
Join Date: Oct 2016
Posts: 7
Global upgrades to be extended, no longer sad :)
Hey all, sure enough my global upgrades were listed at expired on 3/1/21. But alas, I did receive a call today from customer service to inform me that global upgrades will be extended till the end of 2021. They mentioned it will take some time to restore these one by one, but expect to see them available soon. Proud of Delta for doing this.
Mar 2, 2021, 1:55 pm
#21
Join Date: May 2009
Location: Seattle, WA
Programs: DL Diamond 1.7MM, Starlux Insighter, Bonvoy Titanium, Hilton Gold, Hertz PC
Posts: 3,947
Were they clear about whether this was a one-off response to a customer service request you made, or a general-purpose thing that applies to everyone?
Mar 2, 2021, 2:10 pm
#22
Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 1.929MM, Hilton Lifetime Diamond, IHG Platinum, Avis CHM, Marriott Titanium (lifetime gold)
Posts: 7,859
Hey all, sure enough my global upgrades were listed at expired on 3/1/21. But alas, I did receive a call today from customer service to inform me that global upgrades will be extended till the end of 2021. They mentioned it will take some time to restore these one by one, but expect to see them available soon. Proud of Delta for doing this.
Alas is defined as "an expression of grief, pity, or concern."
Mar 3, 2021, 6:11 am
#23
Original Poster
Join Date: Oct 2016
Posts: 7
Ah. Thanks for the correction Dave. Alas, I have been using that word incorrectly like "lo and behold". But I was told the global upgrade extension is for everyone, not just me. I am double checking that by email to be sure.
Last edited by avninja; Mar 3, 2021 at 6:16 am
Mar 3, 2021, 6:59 am
#24
Join Date: Dec 2010
Location: SE USA
Programs: DL DM/MM , IHG Plat, MR Titanium, HH Gold, EK Frequent Kettle, UA Silver, AA Hater
Posts: 2,020
Hey all, sure enough my global upgrades were listed at expired on 3/1/21. But alas, I did receive a call today from customer service to inform me that global upgrades will be extended till the end of 2021. They mentioned it will take some time to restore these one by one, but expect to see them available soon. Proud of Delta for doing this.
I am losing 3 RUC in March and 4 GUC in July.
In reality the RUC are not a big deal because of the current state of FC......but losing 4 GUC hurts, especially since I lost DM and can't get more. If I had any clue I would not have been able to use them I surely would have selected something else, but oh well.
Mar 3, 2021, 9:24 am
#25
Original Poster
Join Date: Oct 2016
Posts: 7
Good news here is the agent quote “Yes, for everyone who has unused, active and previously expired Global or Regional certificates selected between March 1, 2019 and December 31, 2020 so that they may be booked and flown by December 31, 2021.”
Mar 3, 2021, 2:09 pm
#26
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,925
A separate thread was started today: https://www.flyertalk.com/forum/delt...n-booking.html
Link to official DL announcement in post 8.
Link to official DL announcement in post 8.
Mar 3, 2021, 2:28 pm
#27
Join Date: Sep 2012
Location: Pagus Bracbatensis, Kingdom of the Netherlands
Programs: DL SPlat, KLM Bump, Privium Plus, GOES
Posts: 2,066
Look likes Delta Air Lines already started with the extension process, under 'Certificates, eCredits & Vouchers' 2 of my GUC's show now:
Exp. Date
Expiration Date: 12/12/2021
Exp. Date
Expiration Date: 12/12/2021