Apr 19, 2021, 8:35 am
Last edit by: ryandc99
Originally Posted by mrwhizzard View Post
Just a quick follow-up in case anyone else is in this situation. On the website, I found that I was able to use up to 3 different eCredits, for 3 different passengers, to book a new flight. Of course, I have 4 passengers to rebook, but at least this lets me do it in two transactions instead of 4.
To do this, go to https://www.delta.com/edocs/redeem-documents, then click "+Add a Certificate or eCredit" (keeping in mind, it won't save eCredits for other people in your wallet, so you can't enter them ahead of time). Once you have the 3 entered that you want to use, click the checkmark next to those three, and click "Continue" at the bottom of the page.
Just a quick follow-up in case anyone else is in this situation. On the website, I found that I was able to use up to 3 different eCredits, for 3 different passengers, to book a new flight. Of course, I have 4 passengers to rebook, but at least this lets me do it in two transactions instead of 4.
To do this, go to https://www.delta.com/edocs/redeem-documents, then click "+Add a Certificate or eCredit" (keeping in mind, it won't save eCredits for other people in your wallet, so you can't enter them ahead of time). Once you have the 3 entered that you want to use, click the checkmark next to those three, and click "Continue" at the bottom of the page.
Ecredit Redemption/Website Issues/Questions/Multiple ECredits - Consolidated Threads
Jun 9, 2021, 11:20 pm
#121
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,040
During the year I made two previous cancellations and it was all straight forward with no form requesting extraneous already-in-the-system information.
On this occasion I pressed the standard “cancel” button with no intent nor expectation of a refund. It made me fill out that form anyway.
I actually did make the booking with a combination of eCredit and cash (non-DL AMEX card).
On this occasion I pressed the standard “cancel” button with no intent nor expectation of a refund. It made me fill out that form anyway.
I actually did make the booking with a combination of eCredit and cash (non-DL AMEX card).
Jun 9, 2021, 11:37 pm
#122
Join Date: Jul 2010
Location: BUR
Programs: AA, DL Platinum, AS, AF/KL, UA, VS, HA, Hilton Gold, Marriott Gold, Hertz Presidents Circle
Posts: 1,788
I don’t think any of it was refundable, but all “eCredit-able.” The second ticket wasn’t booked within within midnight but it was booked with eCredits and only a little cash over the previously existing ticket.
Aug 19, 2021, 8:33 am
#123
Join Date: May 2009
Location: SMF
Programs: AA EXP
Posts: 77
Hello,
I have a question regarding using ecredits from cancelled trips booked through Amex Travel. I have a booking through them that I might end up cancelling to get a Delta ecredit (or that what I believe I will be issued). Does anyone know if this credit has to be used through Amex Travel or if I could use it directly on Delta.com?
Thanks.
I have a question regarding using ecredits from cancelled trips booked through Amex Travel. I have a booking through them that I might end up cancelling to get a Delta ecredit (or that what I believe I will be issued). Does anyone know if this credit has to be used through Amex Travel or if I could use it directly on Delta.com?
Thanks.
Aug 19, 2021, 6:10 pm
#124
Join Date: Jun 2018
Programs: AA PPro
Posts: 632
So I have a $100 e-credit that was issued to me complementary, that has to be booked this month, as well as an amex offer to book a $200 ticket and get $75 back. So my thinking is I book a non-basic economy ticket for any time in the future for $300, apply the $100 credit, trigger the amex offer, then cancel the ticket for a new $300 e-credit that will only cost me $125 out of pocket. Does that sound right?
Sep 2, 2021, 3:14 pm
#125
Join Date: Apr 2017
Posts: 25
Is there a way to combine multiple eCredits? I was told that only three eCredits can be used in each transaction, but I have six eCredits that are all less than $50 which I'd like to use. I'd like to combine them so I can use them all at the same time on a single ticket.
Jan 14, 2022, 5:40 pm
#127
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Am I allowed to use an eCredit to cover the cost of two tickets on the same itinerary (me and my wife)?
Right now trip is pricing at $526 total. I have a $340 credit that will zero out my ticket but I'd like to apply it to a portion of my wife's ticket to get that ticket under $250 (so I can use my AMEX benefit) because right now I'm sitting just too high at $263.
I guess I can buy a $50 gift card and just call and they'll manually apply a giftcard with the ecredit?
Right now trip is pricing at $526 total. I have a $340 credit that will zero out my ticket but I'd like to apply it to a portion of my wife's ticket to get that ticket under $250 (so I can use my AMEX benefit) because right now I'm sitting just too high at $263.
I guess I can buy a $50 gift card and just call and they'll manually apply a giftcard with the ecredit?
Last edited by Duke787; Jan 14, 2022 at 5:47 pm
Jan 14, 2022, 6:54 pm
#128
Join Date: Sep 2016
Location: LAX/BUR, RDU
Programs: DL SM, AAdvantage, SPG
Posts: 1,360
During the year I made two previous cancellations and it was all straight forward with no form requesting extraneous already-in-the-system information.
On this occasion I pressed the standard “cancel” button with no intent nor expectation of a refund. It made me fill out that form anyway.
I actually did make the booking with a combination of eCredit and cash (non-DL AMEX card).
On this occasion I pressed the standard “cancel” button with no intent nor expectation of a refund. It made me fill out that form anyway.
I actually did make the booking with a combination of eCredit and cash (non-DL AMEX card).
I just had to cancel a ticket bought with eCredit + Credit Card and it redirected me to the refund form. Upon checking here on FT, seems like it's not uncommon.
Feb 2, 2022, 1:58 pm
#130
Join Date: Jul 2010
Location: BUR
Programs: AA, DL Platinum, AS, AF/KL, UA, VS, HA, Hilton Gold, Marriott Gold, Hertz Presidents Circle
Posts: 1,788
Sorry for the delayed response. I just saw this. I did eventually get the ecredit. I forgot how long it took.
Mar 31, 2022, 10:46 am
#131
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,935
I had 2 ecredits from canceled trips May 2020. They've got the extended deadline to 12/31/2023. If I use on now and cancel it, will the ecredit return to that expiry date or will it be 12 months from purchase date?
Mar 31, 2022, 12:23 pm
#132
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,889
It'll still be 31 Dec 2023 -- you'll see "Expiration Date: 31DEC23" in the receipt email (it says that even on tickets newly booked using all new funds)
Mar 31, 2022, 2:59 pm
#133
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,935
May 11, 2022, 5:14 am
#135
Join Date: Mar 2019
Location: Mexico City
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 3,842
I have a question. I have an ecredit that expires in January 2023. If I buy a plane ticket BEFORE the ecredit is expired, but the flight is scheduled after the expiration date will the ticket be valid? Or do I need to actually use the ticket before the ecredit expiration date? Thanks in advance!