Delta SkyClub Access for children
#16
Join Date: Apr 2000
Location: LAX and LHR. UA lifetime Gold 1.9MM 1K , DL Gold Medallion, HHonors Gold, Marriott Gold, Avis President's Club
Posts: 3,592
Surely it's not about how much the infant will consume, but how much noise it will make. Children have not learned to moderate their voices in hushed environments (and yes, I know some adults haven't either!).
#17
Join Date: Jul 2003
Location: Atlanta
Posts: 5,179
How is the child’s noise level any different if they paid $0 or $39 for admission????
#20
Join Date: Nov 2011
Location: Minneapolis
Programs: DL DM
Posts: 2,234
Rules are rules. If they let a 2 1/2 year old in, then the next person will say "what about my sleeping 3 year old". At least following the rules set up in advance, you have guideline to follow that (should be) consistent.
#21
Join Date: May 2013
Location: JFK
Posts: 459
I was shocked when we presented our charge cards for entry into the lounge, the agent informed us that it was going to be $39 for my sleeping son in a stroller to visit. Not a rant per se, just sees odd to have the complimentary access for children at such a low age.
Any other thoughts?
Any other thoughts?
After a nightmare 9 hour delay at BNA last December this is what tipped me over the edge into getting a skymiles Amex. I have the option to pay for access during those times when I "need" it (no priority pass or lounge buddy options at BNA). And I have the option to pay that same $39 charge for every member of my family traveling with me...but at least I have the option.
#22
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
#23
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Possibly, but how else do you draw the line? As was pointed out above, you then get people trying to sneak their 2.5, 2.75 year olds in. Then it becomes some long debate about whether the child is quiet or not, then you get people arguing that 'never in the 800 flights I've taken this year have I been refused access,' and so on. I understand that in this case it may have been a bit harsh, there are rules for a reason.
#24
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Possibly, but how else do you draw the line? As was pointed out above, you then get people trying to sneak their 2.5, 2.75 year olds in. Then it becomes some long debate about whether the child is quiet or not, then you get people arguing that 'never in the 800 flights I've taken this year have I been refused access,' and so on. I understand that in this case it may have been a bit harsh, there are rules for a reason.
The child being quiet or not is another story, and like mentioned above, even if the parents pay the fee to bring the child in, that doesn't really guarantee they're going to be quiet the entire time.
#25
Join Date: Nov 2011
Location: Minneapolis
Programs: DL DM
Posts: 2,234
I'd maybe draw the line at the child remaining in the stroller throughout the visit? If they're going to occupy an actual seat in the lounge they become a lounge patron, but if they're going to only occupy a stroller then they basically amount to a piece of rolling luggage as far as lounge capacity is concerned.
#26
Join Date: Apr 2000
Location: LAX and LHR. UA lifetime Gold 1.9MM 1K , DL Gold Medallion, HHonors Gold, Marriott Gold, Avis President's Club
Posts: 3,592
The point about charging a fee is that this would tend to discourage parents from even trying to bring their small children in.
#27
Join Date: Feb 2015
Location: ANC
Programs: DL DM
Posts: 1,855
It's a tough call, and definitely a YMMV scenario. I can understand logic on both sides... a sleeping child doesn't really warrant a $39 fee, but then again it is a policy and the child's age could be verified.
My guess is that the agent was trying to enforce the rules as job security is paramount right now. AND not to mention DL needs every bit of cash they can get.
But, then again, the logic for a sleeping child could then be applied to those with pet carriers. I have taken my pet into SkyClubs twice (ATL and SEA) and while she is always well behaved, remains in the carrier the entire time, etc, we always find a quiet place out of the way of others. Would I pay extra to bring the pet in? Nope. I find the $125 fee at check-in to be hefty enough.
My guess is that the agent was trying to enforce the rules as job security is paramount right now. AND not to mention DL needs every bit of cash they can get.
But, then again, the logic for a sleeping child could then be applied to those with pet carriers. I have taken my pet into SkyClubs twice (ATL and SEA) and while she is always well behaved, remains in the carrier the entire time, etc, we always find a quiet place out of the way of others. Would I pay extra to bring the pet in? Nope. I find the $125 fee at check-in to be hefty enough.
#28
Join Date: Sep 2012
Location: NYC
Programs: DL DM; Marriott Ambasador Elite
Posts: 626
Having traveled extensively with my son (now 5), it very much depends on the agent who checks you in. Never had a problem under 2 (when they are complimentary); usually got comped from 2-3; since 3 it has been 50/50 at best whether we were asked for payment. Fortunately, we have a bunch of guest passes.
#29
Join Date: Aug 2007
Programs: Delta PM, SPG, Hertz Presidents Circle, IHG Ambassador, CLEAR/Global Entry
Posts: 239
Most airports nowadays strictly abide by local health department orders concerning capacities within airline lounges. No one here needs a reminder of what a "special" time that the current unhappiness is creating. You can go back and forth about common sense and by-the-book rule interpretations, but as it is, a 2 year old in a stroller is a person and a physical body and would be counted if a health or fire department inspector would come into the lounge.
I have yet to be turned away this year due to a capacity limit, but i wonder if the threat of being hit with a capacity violation might make the rule tightening by the lounge agents more of an issue.
I have yet to be turned away this year due to a capacity limit, but i wonder if the threat of being hit with a capacity violation might make the rule tightening by the lounge agents more of an issue.
#30
Join Date: Jul 2003
Location: Atlanta
Posts: 5,179
Most airports nowadays strictly abide by local health department orders concerning capacities within airline lounges. No one here needs a reminder of what a "special" time that the current unhappiness is creating. You can go back and forth about common sense and by-the-book rule interpretations, but as it is, a 2 year old in a stroller is a person and a physical body and would be counted if a health or fire department inspector would come into the lounge.
I have yet to be turned away this year due to a capacity limit, but i wonder if the threat of being hit with a capacity violation might make the rule tightening by the lounge agents more of an issue.
I have yet to be turned away this year due to a capacity limit, but i wonder if the threat of being hit with a capacity violation might make the rule tightening by the lounge agents more of an issue.