Originally Posted by swampwiz

It appears that the LED-AMS leg is KLM.

Originally Posted by MTCman379

This is an anti-fraud measure designed to prevent someone from booking a flight using your card. It's not to prevent transfer of your ticket. There are several measures that can trigger this check. I'm not sure what the phone agents told you, but you should operate under the assumption that you will have to show the card at check in.

Originally Posted by No_Name

Given the volume of customers that the airlines have served, I'm convinced they must have seen a wide cross-section of scams, human mistakes, and system failures. They probably have implemented a process that has a high false positive rate to take some action on tickets that may have issues. The consequence of a false positive in ticketing (e.g. ask the customer to show the credit card) is generally less than a false negative (e.g. lose revenue). By notifying you of the credit card requirement beforehand, they are reducing the probability of the false positive causing you to miss your flight because you didn't have the credit card with you.

In the words of Henry Jones, Sr: "Let it go Indiana."

Originally Posted by swampwiz

I did speak to someone deep in the billing department, and was told that there wasn't an address match. What complicates this situation is that this is the card tied to a CU account of a relative, but the card is issued in my name (so it's "my" card). I had used it a few times with MY address and not the account address of my relative - without issue - so I had presumed it had been set up that way. It would have been nice had DL told me from the beginning that there was an issue from the credit card issuer, and therefore I would need to physically show the card. I just hope that the last time I had spoken to the ticketing agent who sold me the ticket had accurately answered the question about whether I needed the physical card. I think I am going to E-mail the DL executives to clarify this.

Originally Posted by flyerCO

Address verification isn't always used by all merchants/banks. When it is the varying degree to which it must match various considerably. Ie sometime just zip code, sometimes just city or even state, others just the digits in street addresss and some the whole address.

Originally Posted by TerryK

Pretty standard from high credit card fraud airports. You are normally exempt if you are elite in Skymiles or purchase via third party (OTA).

Originally Posted by Often1

In this case, OP says that he used the wrong address. The reason is not relevant. It simply was not the account address and while nobody here is accusing OP of fraud, it is an indication of fraud. Add to that the fact that it's a one-way on another carrier departing a high-fraud location and you get what you get

Originally Posted by SDQBound

When this exemption began? I have been an Elite for 13 years, flying from high credit card fraud airports, using foreign cards, or randomly selected when traveling from Europe and being FO,GM, OR PM has never exempted me from not presenting the card.

If I have more than one itinerary already booked, check-in agents verify the information and update all of them at once. But a phone agent or a twitter agent has never been able to remove the inhibitor.

Originally Posted by Often1

In this case, OP says that he used the wrong address. The reason is not relevant. It simply was not the account address and while nobody here is accusing OP of fraud, it is an indication of fraud. Add to that the fact that it's a one-way on another carrier departing a high-fraud location and you get what you get

Originally Posted by flyerCO

Regardless, checkin will not be with DL. DL can only restrict checkin when they're the one checking you in. This won't be the case at LED. I get this message all the time when booking OW JNB-US. However don't get asked for card as checkin is with KLM.

BTW, you keep going on about the ticket not being able to be used by anyone else. There are others with same name most likely. Also you can purchase a ticket for anyone. The credit processing system has no clue what you're purchasing, muchless that it's a service with your name tied to it.



As OP is checking in with OAL this won't be an issue. The showing of card block only comes up when checking in with the airline that placed the block.

Originally Posted by OHDL1

Can't Delta put the "block" in so it's visible by KLM?

Originally Posted by drminn

Slightly off topic, but when I used to buy tickets online for my daughter on AA it wouldn't accept my credit card since the name on the credit card did not match the traveler. Simply changing the name on the CC did the trick at the time, not withstanding the fact that then the wrong name was used for the CC. It always worked.