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Old Sep 7, 2020, 3:42 pm
  #1  
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Mileage Credit form not working for me?

Chrome, ChromeOS (Pixel Book). Anyone else getting something like this (submitting from Italy-- frankly, Delta.com seems often far less than perfect from outside the US-- simple VPN also fails )?


Last edited by kthomas; Sep 7, 2020 at 3:47 pm
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Old Sep 7, 2020, 10:36 pm
  #2  
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Originally Posted by kthomas
Chrome, ChromeOS (Pixel Book). Anyone else getting something like this (submitting from Italy-- frankly, Delta.com seems often far less than perfect from outside the US-- simple VPN also fails )?

This has been happening on numerous sites for me lately (Chrome here also). Thus I don't think it's a DL issue, but Chrome. (I've not had issue with other browsers)
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Old Sep 8, 2020, 5:56 am
  #3  
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( Same in Firefox on Chromebook: )

Access Denied

You don't have permission to access "http://www.delta.com/contactus/emailusAction" on this server.Reference #18.972a3517.1599566103.134e5a7e

(I'll try a desktop, different OS once situated ... )

Last edited by kthomas; Sep 8, 2020 at 6:11 am Reason: // get rid of inadvertent smiley-con
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Old Sep 8, 2020, 11:45 am
  #4  
 
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Did some testing on my end. I was able to get to the form without any issue (Tested on Chromium Edge and Google Chrome (on Windows) via the Canadian site. Edit: I was also able to bring up the form on my Android phone with Chrome and (Chromium) Edge.

https://www.delta.com/acctactvty/mileagecredit.action

I was required to log in prior to reach the form.

Don't know the root cause, but most of the the time I had issue with websites is due to:
Pop-up blocker enabled
Not accepting cookies
Browser not redirecting properly
(This is my experience with these errors whey trying to use Royal Caribbean or Celebrity Cruise websites)
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Last edited by GateGuardian; Sep 8, 2020 at 11:53 am
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Old Sep 9, 2020, 12:46 pm
  #5  
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Well, I just tried fresh copies of Chromium, Konqueror, Firefox and Midori... it doesn't seem to work, looks like DL has a problem on its side here. Selecting "other partner" also fails.

I'll try Android when I get a chance ...

(The image upload never seemed to work, anyway ...)

Last edited by kthomas; Sep 9, 2020 at 12:52 pm
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Old Sep 9, 2020, 12:53 pm
  #6  
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Originally Posted by GateGuardian
Did some testing on my end. I was able to get to the form without any issue (Tested on Chromium Edge and Google Chrome (on Windows) via the Canadian site. Edit: I was also able to bring up the form on my Android phone with Chrome and (Chromium) Edge.

https://www.delta.com/acctactvty/mileagecredit.action

I was required to log in prior to reach the form.

Don't know the root cause, but most of the the time I had issue with websites is due to:
[snip]
Note the problem is not getting to the form it is submitting the form. The resource does not seem to be available anymore.
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Old Sep 25, 2020, 4:26 am
  #7  
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UDPATE: as soon as I was in France again, this was able to submit. Looks like Delta is blocklisting both most Italy ISPs, and most VPNs.

(Now, getting a reply to the inquiry: that will be another story !)
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