Upgrading w/companions, eligibility, timing, Sep 2020 onward (consolidated)
#76
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
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Posts: 18,889
How do you link reservations? I just booked two flights, one for me with cash and an ecredit and one for Dr. Zitsky using Miles. Dr Z is a Silver. We are already in Comfort Plus. Any upgrade would only be for our short flights to/from RDU. He isn't eligible to upgrade to Delta One.
#77
Join Date: Apr 2008
Location: RDU
Posts: 5,228
You have to call (or iMessage) Delta to link the reservations. I believe the agent also has to manually request your companion's upgrade (I don't think it happens automatically), so make sure they do that as well. If you don't ask them, they may just assume you want them linked so you stay together in case of IRROPS, etc. Note that your companion will be at the bottom of the upgrade list after all medallion members and not adjacent to you (though I'd be interested to see if agents would upgrade you both if the seat next to you is blocked anyway--you could always ask if this happens since it's not like the seat would go to someone else).
tardyturtle Sounds like too much hassle for short flights and no guarantee.
Would linking help us if there were schedule changes, cancellation etc?
#78
Join Date: Sep 2012
Programs: DL DM
Posts: 755
tardyturtle Sounds like too much hassle for short flights and no guarantee.
Would linking help us if there were schedule changes, cancellation etc?
Would linking help us if there were schedule changes, cancellation etc?
#80
Join Date: Sep 2012
Location: Dayton, OH/CVG
Programs: DA Diamond(1 MM), Marriott Bonvoy Ambassador/Charter Ambassador, Hyatt Glob, Hertz Presidents Circle
Posts: 880
Am i being overly paranoid in that i wouldn't want to split PNR's? It may cost me and my family upgrades(my wife is a GM that i gifted her), but in the case of IROPs, if we are all on my itinerary then we would get rebooked using my Diamond status aka we would get higher priority and treatment? Am i way off base?
#81
Join Date: Oct 2009
Location: New York City
Programs: DL DM & 2MM; Marriott Titanium
Posts: 663
Am i being overly paranoid in that i wouldn't want to split PNR's? It may cost me and my family upgrades(my wife is a GM that i gifted her), but in the case of IROPs, if we are all on my itinerary then we would get rebooked using my Diamond status aka we would get higher priority and treatment? Am i way off base?
#82
Join Date: Jan 2000
Location: Grand Rapids, MI, USA
Programs: Delta DM 1MM, Hyatt Globalist, HH Diamond, Marriott Gold
Posts: 315
Question on companion upgrades on miles. My wife (general member) has a lot of miles in her account we would like to use. If her and I (Diamond) book tickets from her account using her miles, would we be elgible for upgrades based on my Diamond status?
#83
Join Date: Sep 2012
Programs: DL DM
Posts: 755
How does linking reservations work for DM/PM who have cleared into C+ immediately after booking?
Situation: I'll be traveling with Mrs. tardyrurtle and tardyturtle Jr. (both General SM members) We'd all like to be in C+. I was thinking of booking myself and tardyturtle Jr. on one reservation in Main Cabin, which would immediately clear into C+ and then book a separate ticket for Mrs. tardyturtle in paid C+ and we'd all sit together. If we link these two reservations (for IRROPS purposes), would the already-cleared C+ upgrade for me and tardyturtle Jr. disappear since I'm now traveling with two companions and the itinerary is no longer eligible for complementary upgrades?
Our travel will involve three segments (two connections), so IRROPS handling would take priority for me over getting two free seats in C+.
Situation: I'll be traveling with Mrs. tardyrurtle and tardyturtle Jr. (both General SM members) We'd all like to be in C+. I was thinking of booking myself and tardyturtle Jr. on one reservation in Main Cabin, which would immediately clear into C+ and then book a separate ticket for Mrs. tardyturtle in paid C+ and we'd all sit together. If we link these two reservations (for IRROPS purposes), would the already-cleared C+ upgrade for me and tardyturtle Jr. disappear since I'm now traveling with two companions and the itinerary is no longer eligible for complementary upgrades?
Our travel will involve three segments (two connections), so IRROPS handling would take priority for me over getting two free seats in C+.
#84
Join Date: Jan 2017
Programs: Delta PM
Posts: 888
Yep. Booked in a few weeks with a family member and absolutely made sure to book together. Helps for them to "inherit" my status for lack of a better term.
#85
Join Date: Feb 2005
Location: Astoria, NY: LGA, JFK
Programs: Delta PM; Sheraton's Vistana BOD; SPG Gold
Posts: 2,035
Traveling Same Reservation - Will higher status still determine upgrade eligibility?
We haven't traveled on Delta for over a year because of the pandemic. We now have some flights scheduled and I am wondering, if traveling on the same reservation with my wife, the higher status still applies for both for upgrade status. I've noticed that some flights seem to be wide open in F and also wonder if upgrades are more likely than pre-pandemic.
Thanks in advance!
Thanks in advance!
#86
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,889
We haven't traveled on Delta for over a year because of the pandemic. We now have some flights scheduled and I am wondering, if traveling on the same reservation with my wife, the higher status still applies for both for upgrade status. I've noticed that some flights seem to be wide open in F and also wonder if upgrades are more likely than pre-pandemic.
Thanks in advance!
Thanks in advance!
#87
Join Date: Aug 2018
Programs: Delta PM, Hilton Diamond
Posts: 12
Companion upgrade
So I have been a long time GM, now a newly minted PM. Traveling with my wife who is a SM member but no status. There has never been an issue with upgrades when available in the past. We are at MSP about to take the 4th leg of a round trip from BDL to LAS. All 4 we got automatic comfort+ upgrades, the first leg up to the front. The upgrade list has me 2nd with 4 seats available, but my wife is not listed. I spoke with the representative at the sky club. She said that our reservations needed to be split. This makes no sense to me since I thought your itineraries needed to be together. She wasn’t able to fix it and said I needed to talk to the gate agent. She said that they were nice to me when I got upgraded in the past! I’m concerned that the seats may be assigned before then. I asked her that I am confused and how to prevent this in the future. She just smiled and said “I know”.
So what happened and what do I do in the future? Does it have something to do with being PM and accepting the first upgrade to comfort?
So what happened and what do I do in the future? Does it have something to do with being PM and accepting the first upgrade to comfort?
#88
Join Date: Jan 2011
Location: DTW
Programs: DL DM, National EE, Hertz PC, IHG PL, Bonvoy Amb
Posts: 1,338
So I have been a long time GM, now a newly minted PM. Traveling with my wife who is a SM member but no status. There has never been an issue with upgrades when available in the past. We are at MSP about to take the 4th leg of a round trip from BDL to LAS. All 4 we got automatic comfort+ upgrades, the first leg up to the front. The upgrade list has me 2nd with 4 seats available, but my wife is not listed. I spoke with the representative at the sky club. She said that our reservations needed to be split. This makes no sense to me since I thought your itineraries needed to be together. She wasn’t able to fix it and said I needed to talk to the gate agent. She said that they were nice to me when I got upgraded in the past! I’m concerned that the seats may be assigned before then. I asked her that I am confused and how to prevent this in the future. She just smiled and said “I know”.
So what happened and what do I do in the future? Does it have something to do with being PM and accepting the first upgrade to comfort?
So what happened and what do I do in the future? Does it have something to do with being PM and accepting the first upgrade to comfort?
#89
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,298
So I have been a long time GM, now a newly minted PM. Traveling with my wife who is a SM member but no status. There has never been an issue with upgrades when available in the past. We are at MSP about to take the 4th leg of a round trip from BDL to LAS. All 4 we got automatic comfort+ upgrades, the first leg up to the front. The upgrade list has me 2nd with 4 seats available, but my wife is not listed. I spoke with the representative at the sky club. She said that our reservations needed to be split. This makes no sense to me since I thought your itineraries needed to be together. She wasn’t able to fix it and said I needed to talk to the gate agent. She said that they were nice to me when I got upgraded in the past! I’m concerned that the seats may be assigned before then. I asked her that I am confused and how to prevent this in the future. She just smiled and said “I know”.
So what happened and what do I do in the future? Does it have something to do with being PM and accepting the first upgrade to comfort?
So what happened and what do I do in the future? Does it have something to do with being PM and accepting the first upgrade to comfort?
#90
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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Posts: 100,369
I agree that you shouldn't split the PNR if it somehow hasn't already been split. Can you (or the SC agent) double check that wife's FF number still shows on the reservation and that upgrades have been requested? Depending on your fare class, status tier, Reserve card, etc., I'd generally avoid trying to remove and reapply the upgrade request since the final tiebreaker is time of upgrade request.
I agree that your best option seems to be to go to the gate before the GA arrives and try to have it fixed then.
There have indeed been some reports a while ago that C+ upgrades tended to cause a glitch with FC upgrades, but I haven't heard of any recent data points on this.
If you can get through to DL by phone as a PM, I'd try that, but the wait times might be too long for this to be practical.
I agree that your best option seems to be to go to the gate before the GA arrives and try to have it fixed then.
There have indeed been some reports a while ago that C+ upgrades tended to cause a glitch with FC upgrades, but I haven't heard of any recent data points on this.
If you can get through to DL by phone as a PM, I'd try that, but the wait times might be too long for this to be practical.