Advice for downgraded D1 flight
#31
Join Date: Aug 2004
Posts: 563
I'm taking this flight next week and it's a 737, although the Delta App is offering me the opportunity to upgrade to Delta One for $799 or 79,900 miles. It's clearly showing the purple Delta One screen and offering "spacious 180 degree flat-bed seat" and the opportunity to "board first with Delta One boarding." And the seat map is the standard 737-8 map but "first class" is in purple.
OP, I'm sorry you are getting jerked around by Delta to this extent. This was a Delta One route from March or April of 2017 until this summer. Their systems are obviously confused by the equipment change, which is no excuse for 4 reps in a row offering mistaken information. You're absolutely correct that Delta markets Delta One as a premium product, with pricing to boot, and eventually you'll get this remedied.
Edited to add: sorry, missed your post 25 but very glad to see you got your refund.
OP, I'm sorry you are getting jerked around by Delta to this extent. This was a Delta One route from March or April of 2017 until this summer. Their systems are obviously confused by the equipment change, which is no excuse for 4 reps in a row offering mistaken information. You're absolutely correct that Delta markets Delta One as a premium product, with pricing to boot, and eventually you'll get this remedied.
Edited to add: sorry, missed your post 25 but very glad to see you got your refund.
#32
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,298
Same fare class, however the underlying fare basis coding should've indicated that it was a D1 flight. Pretty amazing that DL's own history and records don't show that it was a 75W and D1 service, but glad the OP got mostly refunded. Just make sure the RUC was also reopened.
#33
Join Date: Sep 2013
Location: Paradise
Posts: 1,617
No. Same fare codes of Z,I,D,C,J. Equipment seems to switch back to the 757 in mid November, assuming demand of course. I believe BOS was also downgraded to the 737 for a while
Last edited by Yellowjj; Aug 25, 2020 at 10:45 am
#34
Original Poster
Join Date: Sep 2011
Programs: Delta DM, Hyatt Globalist
Posts: 1,492
I'm taking this flight next week and it's a 737, although the Delta App is offering me the opportunity to upgrade to Delta One for $799 or 79,900 miles. It's clearly showing the purple Delta One screen and offering "spacious 180 degree flat-bed seat" and the opportunity to "board first with Delta One boarding." And the seat map is the standard 737-8 map but "first class" is in purple.
OP, I'm sorry you are getting jerked around by Delta to this extent. This was a Delta One route from March or April of 2017 until this summer. Their systems are obviously confused by the equipment change, which is no excuse for 4 reps in a row offering mistaken information. You're absolutely correct that Delta markets Delta One as a premium product, with pricing to boot, and eventually you'll get this remedied.
Edited to add: sorry, missed your post 25 but very glad to see you got your refund.
OP, I'm sorry you are getting jerked around by Delta to this extent. This was a Delta One route from March or April of 2017 until this summer. Their systems are obviously confused by the equipment change, which is no excuse for 4 reps in a row offering mistaken information. You're absolutely correct that Delta markets Delta One as a premium product, with pricing to boot, and eventually you'll get this remedied.
Edited to add: sorry, missed your post 25 but very glad to see you got your refund.
It doesn't look like the current pricing reflects the downgraded F cabin, but maybe there are enough people are still willing to pay a D1 price for this flight. I'm not though.
#35
Original Poster
Join Date: Sep 2011
Programs: Delta DM, Hyatt Globalist
Posts: 1,492
Same fare class, however the underlying fare basis coding should've indicated that it was a D1 flight. Pretty amazing that DL's own history and records don't show that it was a 75W and D1 service, but glad the OP got mostly refunded. Just make sure the RUC was also reopened.
#36
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 4,076
Congrats on pushing back and getting what you deserved, OP. Can only imagine how many people who don't have FT as a resource or who don't pay as close attention as the OP have had to deal with this and then been gaslit about their original intentions.
#37
Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 1.929MM, Hilton Lifetime Diamond, IHG Platinum, Avis CHM, Marriott Titanium (lifetime gold)
Posts: 7,857
#38
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,369
Not always. From MSP, many of the good fares, especially for discounted domestic FC, require nonstop flights, with connections often being much more expensive. However, unfortunately now there are fewer nonstops, so it should be harder for DL to demand a premium price for them.
#39
Join Date: Mar 2005
Location: West of CLE
Programs: Delta DM/3 MM; Hertz PC; National EE; Amtrak GR; Bonvoy Silver; Via Rail Préférence
Posts: 5,378
I was on the inaugural DCA-LAX; my trip report (missing the photo I took of the DCA fire department water truck salute) is here;
LAX-DCA-LAX Inaugural Flight
This was always a D1 route with the 757 with 16 sleeper seats up front. I got lucky with RUCs the first two trips I took; after that, it has been impossible to use RUCs to score a D1 upgrade.
LAX-DCA-LAX Inaugural Flight
This was always a D1 route with the 757 with 16 sleeper seats up front. I got lucky with RUCs the first two trips I took; after that, it has been impossible to use RUCs to score a D1 upgrade.
#40
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
I thought the only transcon routes that have ever offered D1 (as opposed to simply being operated by aircraft that happened to be equipped with lie-flats up front) were JFK-SFO & JFK-LAX?
it may be that the OP was simply in FC on an aircraft that happened to have lie-flats. In which case, an equipment change, while sad, is not a class of service change.
it may be that the OP was simply in FC on an aircraft that happened to have lie-flats. In which case, an equipment change, while sad, is not a class of service change.
I don't know why the OP didn't just ask for an itinerary that would have allowed him/her to remain in Delta One on the longest segment.