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Buy ticket on DL site for AM metal?

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Old Mar 24, 2020, 1:37 pm
  #1  
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Join Date: Apr 2017
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Buy ticket on DL site for AM metal?

I'm looking at buying a RT, LAX<>LIM, for later this year. Aeromexico has the best sked and prices, but I'm hoping I can book through DL to use a voucher I've got.

Is there any way to do this, either on the site, or by calling? I could swear I've done it before, but I'm not seeing the option now.

FWIW, as an example, I'm looking at August 12th, AM 645 and 48, and returning on the 19th via AM 49 and 648.

I suspect this is something well known and understood, that I've escaped knowing.
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Old Mar 24, 2020, 4:15 pm
  #2  
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Try to get the itinerary you want via ITA matrix and then use the BookWithMatrix extension or website. There should then be an option to book with Delta. This *may* work or it may not work, but it’s worth a try.
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Old Mar 24, 2020, 6:43 pm
  #3  
 
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Does the voucher allow you to fly an airline other than Delta? Every voucher I've received from Delta required to be Delta metal. Aside from ITA like kpbadger said, you could call. But those waits are rough right now.
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Weekend Away is offline  
Old Mar 24, 2020, 6:59 pm
  #4  
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Originally Posted by Weekend Away
...you could call. But those waits are rough right now.
And please don't tie up an agent trying to book a ticket for far down the line when they're busy trying to help those with immediate issues (can't get back to the US, was scheduled to fly this week, etc.).

-RM
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Old Mar 24, 2020, 8:08 pm
  #5  
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kpbadger - Very much appreciate the tip. Unfortunately, I tried with both the website and the extension, but didn't have the option to book directly with DL.

Thank you, though.

Last edited by Presguy; Mar 24, 2020 at 8:10 pm Reason: Clarification
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Old Mar 24, 2020, 8:09 pm
  #6  
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RobOnLI - For sure... I didn't call because I didn't want to wait on hold, or use up an in demand resource (phone support).
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Old Mar 25, 2020, 1:34 am
  #7  
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You'll need to call. However I'm not sure your voucher will work for the fare you see. Most require booking DL metal or DL codeshare numbers.

AF/KL are generally the only exception and even that isn't guaranteed.
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