Mar 24, 2020, 6:20 pm
Last edit by: xliioper
**Update 7/21/21 North America, Latin America, and Caribbean***
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
DL In Flight Service Changes during COVID-19 (Consolidated Thread)
Jul 18, 2021, 9:13 pm
#4726
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
‘Premium’ is actually a term used most often to describe things which are anything but. Find any plastic liquor bottle out there and I can almost guarantee you’ll find the word ‘premium’ somewhere on the label.
Jul 19, 2021, 6:02 am
#4727
Join Date: Sep 2017
Programs: Delta Platinum Medallion, Hyatt Explorist, Wyndham Diamond
Posts: 313
LAS-JFK 767-400 D1. Flight marketed and sold as D1 but no meals (wasn’t really looking for one) and no blankets and pillows. Delta rep that responded to my complaint said it was only for international long haul D1 flights only but I’ve gotten them on domestic D1 flights before, JFK-LAX and JFK-LAS (757). Called the rep out on this and he/she finally offered 10,000 skypesos.
Jul 19, 2021, 6:05 am
#4728
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
LAS-JFK 767-400 D1. Flight marketed and sold as D1 but no meals (wasn’t really looking for one) and no blankets and pillows. Delta rep that responded to my complaint said it was only for international long haul D1 flights only but I’ve gotten them on domestic D1 flights before, JFK-LAX and JFK-LAS (757). Called the rep out on this and he/she finally offered 10,000 skypesos.
Jul 19, 2021, 6:43 am
#4729
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,781
Unless you're really craving that prem cabin status accelerator... I just don't see it.
Jul 19, 2021, 6:47 am
#4730
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,588
LAS-JFK 767-400 D1. Flight marketed and sold as D1 but no meals (wasn’t really looking for one) and no blankets and pillows. Delta rep that responded to my complaint said it was only for international long haul D1 flights only but I’ve gotten them on domestic D1 flights before, JFK-LAX and JFK-LAS (757). Called the rep out on this and he/she finally offered 10,000 skypesos.
OP and all the other sheep that automatically book DL nOne get no sympathy here.
Jul 19, 2021, 7:12 am
#4731
Join Date: Dec 2010
Location: Washington, DC
Programs: Delta PM, Delta Reserve, Amex Plat, Bonvoy Gold, Hilton Diamond, Starbucks Gold ;)
Posts: 1,774
I flat out won't pay for D1 until service is restored. It's not worth the ridiculous premium. I used a RUC for the ATL-LAX A350 suite, but I was on a main cabin ticket and just wanted the better seat. DL wanted over $1k for that seat marketed as F. I normally fly the DCA-LAX-DCA D1 route a couple of times a year, but I won't pay for that flight either up front.
We also need to continue to put pressure on Delta to restore service, but honestly I see all of the "vacationers" who are paying for the seats up front right now and I don't think DL cares what business travelers think. I think they just want to get through this summer and then reevaluate.
We also need to continue to put pressure on Delta to restore service, but honestly I see all of the "vacationers" who are paying for the seats up front right now and I don't think DL cares what business travelers think. I think they just want to get through this summer and then reevaluate.
Jul 19, 2021, 7:20 am
#4732
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,015
LAS-JFK 767-400 D1. Flight marketed and sold as D1 but no meals (wasn’t really looking for one) and no blankets and pillows. Delta rep that responded to my complaint said it was only for international long haul D1 flights only but I’ve gotten them on domestic D1 flights before, JFK-LAX and JFK-LAS (757). Called the rep out on this and he/she finally offered 10,000 skypesos.
Jul 19, 2021, 7:32 am
#4733
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Last edited by fly747first; Jul 19, 2021 at 7:49 am
Jul 19, 2021, 7:50 am
#4734
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,015
The Meal Services entry is actually blank (EF also shows it as blank) and there's an App bug in these cases and it inherits the entry for coach. Obviously there should be some entry there, but it's likely blank because they don't serve a meal on this flight.
Jul 19, 2021, 7:52 am
#4735
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,204
Jul 19, 2021, 9:49 am
#4737
Join Date: Sep 2017
Programs: Delta Platinum Medallion, Hyatt Explorist, Wyndham Diamond
Posts: 313
My real question is why is anybody paying for D1 until this is rectified? I mean we know that DL isn't provisioning what they should, and if people are still booking it DL may be thinking, hey people don't care!
Unless you're really craving that prem cabin status accelerator... I just don't see it.
Unless you're really craving that prem cabin status accelerator... I just don't see it.
I didn’t pay for D1. I booked main cabin with miles and used an RUC to upgrade, as I wanted to sleep somewhat comfortably on the redeye back to JFK. But yeah you’re right. I would never straight up pay cash for D1.
Jul 19, 2021, 9:52 am
#4738
Join Date: Sep 2017
Programs: Delta Platinum Medallion, Hyatt Explorist, Wyndham Diamond
Posts: 313
Yes it was the redeye. It indeed was a fail. It’s amazing how Delta continuously blames covid for the cutbacks. I’d prefer if they told everyone that they’re doing it this way to try to save money. At least they’d be honest.
Jul 19, 2021, 11:40 am
#4739
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
My real question is why is anybody paying for D1 until this is rectified? I mean we know that DL isn't provisioning what they should, and if people are still booking it DL may be thinking, hey people don't care!
Unless you're really craving that prem cabin status accelerator... I just don't see it.
Unless you're really craving that prem cabin status accelerator... I just don't see it.
Jul 19, 2021, 12:38 pm
#4740
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
I suspect that many of those who are paying for D1 are not spending their own money, and may have corporate contracts with Delta. Also, while I fully agree that the soft product situation is inexcusable right now, I imagine that most people who are flying in D1 care most about the seat. I know I do. If I were spending my own money I would choose a carrier that was offering full service, but if I were flying for work and D1 was the option, it still beats sitting in coach for 5+ hours!
