Mar 24, 20, 6:20 pm
Last edit by: xliioper
**Update 7/21/21 North America, Latin America, and Caribbean***
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
DL In Flight Service Changes during COVID-19 (Consolidated Thread)
Jul 16, 21, 7:26 pm
#4681
Join Date: Dec 2018
Location: PHX
Programs: Delta DM, Marriott Lifetime Titanium, HHonrs Diamond
Posts: 1,311
Bump.
This thread was re-opened due to the widespread lack of meals designated as "Breakfast", "Lunch", etc actually being served on domestic F flights as advertised to start on July 13th.
I would suggest going to your app and taking a screenshot of every future F booking you have that displays an actual meal and save it. Then you can make a case for compensation when...
1. The meal is not served as advertised.
2. They remove the meal designation from the flight after you bought your ticket.
This thread was re-opened due to the widespread lack of meals designated as "Breakfast", "Lunch", etc actually being served on domestic F flights as advertised to start on July 13th.
I would suggest going to your app and taking a screenshot of every future F booking you have that displays an actual meal and save it. Then you can make a case for compensation when...
1. The meal is not served as advertised.
2. They remove the meal designation from the flight after you bought your ticket.
Jul 16, 21, 9:00 pm
#4682
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY, HILTON DIAMOND
Posts: 11,295
Jul 16, 21, 9:41 pm
#4684
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Jul 16, 21, 11:02 pm
#4685
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,055
Technically ice is officially “by request” only but many FAs are just pre-pouring in ice anyway. Also don’t forget that according to the Mayo Clinic, hot food is perfectly safe fine on select transcons and INTL routes but only snack boxes are safe enough for any other DL marketed flights. Amazing how COVID knows the difference and stays away from select routes based upon DLs marketing.
Jul 16, 21, 11:05 pm
#4686
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,055
Ironically DL.com is still showing that Breakfast, Lunch, or Dinner will be served alongside a picture of a plated meal (which is false advertising anyway as the new meals when rolled out will only be “boxed” not pre-plated) on all flights over 1,500 miles right now!
Jul 16, 21, 11:19 pm
#4687
Join Date: Feb 2008
Location: Auckland, NZ/New York, NY/ATL
Programs: DL DM MM, BIS 2.2MM, EK Gold, SQ Gold, Marriott Gold, HH Gold,
Posts: 4,980
Lavish bedding, incredible fine dining served on fine china with 5-course tasting menus (wine pairing of course), attentive and caring flight attendants, turndown service.
Jul 16, 21, 11:30 pm
#4688
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY, HILTON DIAMOND
Posts: 11,295
Bump.
This thread was re-opened due to the widespread lack of meals designated as "Breakfast", "Lunch", etc actually being served on domestic F flights as advertised to start on July 13th.
I would suggest going to your app and taking a screenshot of every future F booking you have that displays an actual meal and save it. Then you can make a case for compensation when...
1. The meal is not served as advertised.
2. They remove the meal designation from the flight after you bought your ticket.
This thread was re-opened due to the widespread lack of meals designated as "Breakfast", "Lunch", etc actually being served on domestic F flights as advertised to start on July 13th.
I would suggest going to your app and taking a screenshot of every future F booking you have that displays an actual meal and save it. Then you can make a case for compensation when...
1. The meal is not served as advertised.
2. They remove the meal designation from the flight after you bought your ticket.
I would strongly recommend booking DL tickets with AMEX and then inform AMEX on how DL didn't deliver the product it advertised explicitly which is the absolute truth since it is now 7/17 and DL is still designating meals on its booking engine for flights over 1500 miles knowing that these only have boxed snacks.
Jul 16, 21, 11:48 pm
#4689
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY, HILTON DIAMOND
Posts: 11,295
Jul 17, 21, 5:00 am
#4690
Join Date: Jul 2012
Programs: DL DM 2 MM, Marriott Bonvoy Lifetime Titanium/Ambassador Elite , Hilton Honors Lifetime Diamond
Posts: 434
Bump.
This thread was re-opened due to the widespread lack of meals designated as "Breakfast", "Lunch", etc actually being served on domestic F flights as advertised to start on July 13th.
I would suggest going to your app and taking a screenshot of every future F booking you have that displays an actual meal and save it. Then you can make a case for compensation when...
1. The meal is not served as advertised.
2. They remove the meal designation from the flight after you bought your ticket.
This thread was re-opened due to the widespread lack of meals designated as "Breakfast", "Lunch", etc actually being served on domestic F flights as advertised to start on July 13th.
I would suggest going to your app and taking a screenshot of every future F booking you have that displays an actual meal and save it. Then you can make a case for compensation when...
1. The meal is not served as advertised.
2. They remove the meal designation from the flight after you bought your ticket.
Jul 17, 21, 5:27 am
#4691
Join Date: Jun 2013
Programs: DL Diamond, Aeroplan Elite 75K
Posts: 2,441
When UA secretly removed the proper Saks duvets from premium transcon flights last year, I opened a backcharge with AMEX and got back 90% of my fare. I had originally asked for a lot less, but apparently UA lied to AMEX and to AMEX's credit they were very aggressive protecting this Platinum member.
I would strongly recommend booking DL tickets with AMEX and then inform AMEX on how DL didn't deliver the product it advertised explicitly which is the absolute truth since it is now 7/17 and DL is still designating meals on its booking engine for flights over 1500 miles knowing that these only have boxed snacks.
I would strongly recommend booking DL tickets with AMEX and then inform AMEX on how DL didn't deliver the product it advertised explicitly which is the absolute truth since it is now 7/17 and DL is still designating meals on its booking engine for flights over 1500 miles knowing that these only have boxed snacks.
Jul 17, 21, 8:01 am
#4692
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,231
I feel safer already.
Jul 17, 21, 8:15 am
#4693
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Diamond, UA Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Titanium, Radisson Gold
Posts: 6,558
When UA secretly removed the proper Saks duvets from premium transcon flights last year, I opened a backcharge with AMEX and got back 90% of my fare. I had originally asked for a lot less, but apparently UA lied to AMEX and to AMEX's credit they were very aggressive protecting this Platinum member.
I would strongly recommend booking DL tickets with AMEX and then inform AMEX on how DL didn't deliver the product it advertised explicitly which is the absolute truth since it is now 7/17 and DL is still designating meals on its booking engine for flights over 1500 miles knowing that these only have boxed snacks.
I would strongly recommend booking DL tickets with AMEX and then inform AMEX on how DL didn't deliver the product it advertised explicitly which is the absolute truth since it is now 7/17 and DL is still designating meals on its booking engine for flights over 1500 miles knowing that these only have boxed snacks.
Jul 17, 21, 8:31 am
#4694
Join Date: Dec 2018
Location: PHX
Programs: Delta DM, Marriott Lifetime Titanium, HHonrs Diamond
Posts: 1,311
Perhaps "Schedule Change Saturday" will become "Meal Removal Saturday" for Delta IT today. Then they can say then never promised you a meal in the first place.
Clearly someone in Risk Management is aware of these thousands of instances of false advertising all over their website. Earnings are out of the way. It's time to level with their Premium customers no matter what it takes Just come clean and address the service issues with an accurate timeline and an apology at a minimum.
I have no status on UA, B6, or AA and have updated my dormant FF accounts, added the apps to my phone and am ready to pay cash for F there on my next booking if need be. Got plenty of MQM to keep DM for a few years.
Clearly someone in Risk Management is aware of these thousands of instances of false advertising all over their website. Earnings are out of the way. It's time to level with their Premium customers no matter what it takes Just come clean and address the service issues with an accurate timeline and an apology at a minimum.
I have no status on UA, B6, or AA and have updated my dormant FF accounts, added the apps to my phone and am ready to pay cash for F there on my next booking if need be. Got plenty of MQM to keep DM for a few years.
Jul 17, 21, 10:49 am
#4695
Join Date: Aug 2017
Programs: Alaska 75K, Delta Silver, UA 1K, Hilton Diamond, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 7,554
You are not missing out on snack boxes anyway. Personally, I really don't like either snackbox options (nor on UA, so this is not just on DL). I usually get real food on short haul flights prior to boarding the plane - either eat in the terminal or bring on board.
