Mar 24, 2020, 6:20 pm
Last edit by: xliioper
**Update 7/21/21 North America, Latin America, and Caribbean***
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
DL In Flight Service Changes during COVID-19 (Consolidated Thread)
Mar 19, 2021, 11:22 am
#3241
Join Date: Oct 2005
Location: Here Today, There Tomorrow
Programs: 2.96MM DL DM, Hyatt Globalist, AA Plat Pro, UA Silver, HH Lifetime Diamond, Marriott TE
Posts: 1,318
Mar 19, 2021, 11:27 am
#3242
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,394
Mar 19, 2021, 11:34 am
#3243
Join Date: Feb 2016
Programs: DL DM, SPG Plat 100/LT Gold, Marriott Plat, National Executive Elite
Posts: 2,988
I haven’t flown DL since COVID hit. I have flown Spirit and they answer the phone faster (DL DM versus nothing at Spirit).
They are much cheaper and provide full service and even with adding a bag and BFS - you still come out ahead.
I have a colleague who is DM and status matched to Alaska and is very happy...
Delta really needs to address the flight (no pun intended) of some of their top customers to their competitors as a result of some of their uncompetitive offerings as of late.
Also, it is very, very disappointing to read that the in-flight service is so inconsistent (e.g. one MSP-HNL, only the easy alcohol they twist and serve, another offering full beverage service...)
I hope this doesn’t lead to the Flight Attendants - especially newer ones, where their service standards were slipping even pre-COVID - to adopt these lazy habits once full service returns...
They are much cheaper and provide full service and even with adding a bag and BFS - you still come out ahead.
I have a colleague who is DM and status matched to Alaska and is very happy...
Delta really needs to address the flight (no pun intended) of some of their top customers to their competitors as a result of some of their uncompetitive offerings as of late.
Also, it is very, very disappointing to read that the in-flight service is so inconsistent (e.g. one MSP-HNL, only the easy alcohol they twist and serve, another offering full beverage service...)
I hope this doesn’t lead to the Flight Attendants - especially newer ones, where their service standards were slipping even pre-COVID - to adopt these lazy habits once full service returns...
Mar 19, 2021, 11:35 am
#3244
Join Date: Oct 2005
Location: Here Today, There Tomorrow
Programs: 2.96MM DL DM, Hyatt Globalist, AA Plat Pro, UA Silver, HH Lifetime Diamond, Marriott TE
Posts: 1,318
Mar 19, 2021, 2:33 pm
#3245
Join Date: Mar 2015
Location: Home
Posts: 469
Once the 'muscle memory' of service is lost, it takes lot of exercise to get that muscle working again
On another note.. once meals come back in F, expect them to be cheaper, in more per-packaged form and 'healthier' (aka. smaller)
Mar 19, 2021, 2:50 pm
#3246
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,007
Has already started. Compared to pre-covid flying, I can already see a higher statistical sample of crews who like each other more than paying customers and hence spend time behind curtains in the front galley or at the back.
Once the 'muscle memory' of service is lost, it takes lot of exercise to get that muscle working again
Once the 'muscle memory' of service is lost, it takes lot of exercise to get that muscle working again
Mar 19, 2021, 3:19 pm
#3248
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Mar 20, 2021, 2:37 am
#3249
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,032
On DL with the middle seat blocking in place, you actually now get more seat width in C+ with an empty middle than you do in FC with there being a large center console blocking usable space. With there being no advantages to in-flight service in FC over C+ (they still offer the free beer/wine to C+ pax), there is no reason to pay for DLs ridiculous FC rates right now if traveling as a couple as you won’t be able to take advantage of the seat blocking in F which is the main perk of F right now. Obviously on other airlines that aren’t blocking middle seats and are actually providing real FC service, than it’s totally worth it to pay for F, but there’s no reason for couples traveling to pay for DL FC right now IMO.
This is of course when not flying NK BFS.
I've seen GA tell those flying together they must sit together if there's upgrades to process.
Mar 20, 2021, 9:37 am
#3250
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,394
But if they are buying two F tickets I could see people doing that. Doesn't make a lot of sense seeing how many times I've had people ask me to switch seats on upgrades pre-covid because they had to sit with their travel companion but I could see people booking across from eacxh other o they have more leg room.
Mar 20, 2021, 10:01 am
#3251
Join Date: Oct 2013
Programs: DL PM
Posts: 700
I hope they would require it if it's a comp upgrade or they are using two RUC's with the seat blocking.
But if they are buying two F tickets I could see people doing that. Doesn't make a lot of sense seeing how many times I've had people ask me to switch seats on upgrades pre-covid because they had to sit with their travel companion but I could see people booking across from eacxh other o they have more leg room.
But if they are buying two F tickets I could see people doing that. Doesn't make a lot of sense seeing how many times I've had people ask me to switch seats on upgrades pre-covid because they had to sit with their travel companion but I could see people booking across from eacxh other o they have more leg room.
It’s possible to travel with people who aren’t members of your household.
Mar 20, 2021, 1:25 pm
#3252
Join Date: Feb 2016
Location: EZE
Programs: UA Gold,Delta Gold Bonvoy Titanium Elite, HH Diamond , AA Platinum, EENational, Hyatt Globalist
Posts: 1,547
Mar 21, 2021, 5:13 pm
#3253
Join Date: Sep 2003
Location: MSP
Programs: DL PlatMM, BA and Alaska Emerald, HHonors DIA, Accor, Marriott Titanium, IHG Plat Amb, UA Silver, AA
Posts: 4,510
I've used an RUC for MSP-PHX on an A330 and glad to have the extra space. I will check the Sky Club threads to see what's available there for food, maybe i"ll swing by there before the flight! Or I can bring something along to eat.
Thanks for the info here!
Thanks for the info here!
Mar 23, 2021, 2:38 pm
#3254
Join Date: Apr 2019
Location: LAX/ONT
Programs: AS 100K, Hilton Diamond, IHG Plat, Marriott G, Hertz PC, Avis PC
Posts: 518
among my 6 flights between ONT-SEA (all in upgraded F cleared at T-120) so far, 1 flight had the bottled water before boarding in F, 1 flight didn't provide the wipes during boarding. Other than that, it's pretty standard. The red wine is either Redwood Cabernet or red blend (can't remember). The white wine is always the California Chardonnay. BTW, the SkyClub at SEA is pretty decent with good food offerings. Love the airfield view from there and very spacious. Next door AMEX lounge seem to have a waitlist each time when I was there.
Mar 23, 2021, 5:04 pm
#3255
Join Date: Nov 2004
Location: Dallas, TX
Programs: DL PM MM, AA Platinum Pro, Marriott Lifetime Titanium, Hilton Gold
Posts: 1,097
Rumor has it cocktails/ice/soft drinks are back on April 14th... Can anyone confirm?
