Mar 24, 2020, 6:20 pm
Last edit by: xliioper
**Update 7/21/21 North America, Latin America, and Caribbean***
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
DL In Flight Service Changes during COVID-19 (Consolidated Thread)
Mar 18, 2021, 7:05 am
#3211
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
Mar 18, 2021, 7:23 am
#3212
Join Date: Feb 2008
Location: Auckland, NZ/New York, NY/ATL
Programs: DL DM MM, BIS 2.4MM, EK Gold, SQ Gold, Marriott Gold, HH Gold,
Posts: 5,213
Mar 18, 2021, 7:26 am
#3213
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,256
Mar 18, 2021, 8:38 am
#3214
Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 1.929MM, Hilton Lifetime Diamond, IHG Platinum, Avis CHM, Marriott Titanium (lifetime gold)
Posts: 7,856
Mar 18, 2021, 8:51 am
#3216
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
Flew SWA yesterday MCO-MCI and they have added back sodas and sparkling water with ice of course. Got a cup of ice for my pre-made cocktail masked as a D20oz Diet Coke bottle.
FA said the rumor is alcohol back in May.
FA said the rumor is alcohol back in May.
Mar 18, 2021, 9:47 am
#3217
Join Date: Sep 2014
Programs: Alaska MM, AA MM, BA Silver, Bonvoy Lifetime Gold
Posts: 316
Flying DL tomorrow in FC so a little disappointed by no ice or soft drinks. I am a Alaska frequent flyer and AS has had soft drinks, beer, wine, water and ice for several months. Also offering fruit/cheese plate or breakfast sandwich/wrap in FC for breakfast and F/C and turkey sandwich after breakfast hours.
Mar 18, 2021, 10:00 am
#3218
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,295
Flying DL tomorrow in FC so a little disappointed by no ice or soft drinks. I am a Alaska frequent flyer and AS has had soft drinks, beer, wine, water and ice for several months. Also offering fruit/cheese plate or breakfast sandwich/wrap in FC for breakfast and F/C and turkey sandwich after breakfast hours.
Mar 18, 2021, 10:23 am
#3219
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,588
Flying DL tomorrow in FC so a little disappointed by no ice or soft drinks. I am a Alaska frequent flyer and AS has had soft drinks, beer, wine, water and ice for several months. Also offering fruit/cheese plate or breakfast sandwich/wrap in FC for breakfast and F/C and turkey sandwich after breakfast hours.
Mar 18, 2021, 12:30 pm
#3221
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,395
Not making any assumptions if you are in paid FC or not, but It’s time for people to start voting with their wallet instead of always complaining about the poor service. There are many people who are still paying for FC on DL even with the current bare bones service. If one doesn’t like the current FC service offerings on DL, than they should quit paying for FC which will send DL a message directly. With people continuing to pay for poor service, you are essentially telling DL that they are okay with their current offerings. I haven’t paid for one FC ticket on DL since the pandemic started (only via comp UG) and won’t do so until mostly normal service is back as it’s not worth the outrageous rates they are charging right now. Obviously some like the seat blocking, but I find it totally unessarary IMO as there’s no way to take advantage of it with the large center console between seats in FC and I can get more seat width in Y via middle seat blocking for less than half the cost of FC.
I have a DTW/LAS trip coming up next month and am taking Spirit since a big front seat is a lot less on those days than coach in Delta. Even though I have to pay for drinks at least they are available for purchase. Last time I flew spirit was back when they had business class and the seats were as comfortable as Delta in First (back when NK had business class I could fly them for about the same price DTW/LGA as Northwest in coach and the food and beverage offerings were better on that short flight than DL in First).
At least one other person in this thread commented they were using Spirit. It's pretty bad when Delta diamonds are using a low cost carrier like NK instead for better service.
Mar 18, 2021, 12:57 pm
#3222
Join Date: Jan 2019
Posts: 116
As someone who has paid to fly First a couple of times during COVID and has paid to do so again in 2 weeks, I totally agree with this. We wouldn't take our masks off anyway to eat or drink so I don't care what they're serving. I want a comfortable seat in the front on a plane carrying less people since they're still blocking seats. That is worth it for me.
If I wanted ice or a meal, there are plenty of other flights.
If I wanted ice or a meal, there are plenty of other flights.
Mar 18, 2021, 1:17 pm
#3223
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
As someone who has paid to fly First a couple of times during COVID and has paid to do so again in 2 weeks, I totally agree with this. We wouldn't take our masks off anyway to eat or drink so I don't care what they're serving. I want a comfortable seat in the front on a plane carrying less people since they're still blocking seats. That is worth it for me.
If I wanted ice or a meal, there are plenty of other flights.
If I wanted ice or a meal, there are plenty of other flights.
Mar 18, 2021, 1:24 pm
#3224
Join Date: Oct 2009
Location: ATL
Programs: DL PM 2 Mil Miler, HZ PC, Marriott LT TI, AMB, Hilton Diamond
Posts: 552
Mar 18, 2021, 1:32 pm
#3225
FlyerTalk Evangelist
Join Date: Jun 2015
Location: Back in Reds Country (DAY/CVG). Previously: SEA & SAT.
Programs: DL PM 1MM, AA PLAT, UA Silver, Marriott Bonvoy Titanium
Posts: 10,333
Even as a Medallion who gets free bags, I have opted to buy-up to F on occasion when the fare difference to buy-up is small enough. Keep in mind too that DL is doing seat blocking in F when traveling solo and that adds a comfort factor as well. The times I've been up in F with the seat next to me blocked, it's been nice to use the area under or around the other seat as storage, use the other seat's tray table, etc. I'll also pull up the moving map on the other seat's IFE screen so I can keep it up full time as I watch a movie or show on my IFE screen.
But admittedly, as I've posted several times, all of my flights post-pandemic have been under 3 hours. If I was taking longer flights, I would be hard-pressed to fly DL due to the lack of real service (especially meals) on flights of such lengths.
