FlyDeltaMD88

I hate to say there are people who work at the airlines who do not travel or use their travel benefits for whatever reason. Still absolutely zero excuse to not know your company's own product.

Even funnier considering I guess I won't get Covid when they hand me a beer but immediately get infected if it's a can of Coke.

p100a

I'm really blown away at how often the FAs walk back and forth collecting trash from all the crap snack boxes. If they're so concerned about touch points they'd see how ridiculous their strategy really is.

DLATL777

I flew AMS-ATL on the A350 yesterday in D1. Just a few observations.

1. The FAs are over the limited service. The majority of my crew was also vaccinated and you could tell they are just ready to get back to service. To be fair, this was one of the best crews I have ever had D1 transatlantic. Quite young, energetic, eager to serve.
2. Tried to hand them my suit jacket and you could tell they have been told to not do so, but the FA rolled her eyes (not at ,me but at whatever rule they have been instructed) and smiled and said, yeah I think I will take the risk and gladly hung my coat with a smile.
3. The food was very "meh" but the FAs tried their best. They HATE not having the proper tea pots, service, etc. They honestly feel embarrassed to call this D1 service and you coudl tell they were very apologetic.
4. The load of my flight was 8 in Business and the entire load on the aircraft was 41, so nearly empty.
5. The Evil covid Ice was present along with real food so again Delta, while I appreciate you serving us boxes of snack crap and warm drinks on 6 hour domestic flights, your evil Ice, attentive service, and cold drinks have still made it onto D1 international. The horror!

It wasn't a full experience but it was saved by the D1 A350 hard product. I slept most of the flight having connected from Africa. I cannot say enough about how good the crew wanted to be on this flight, they just couldnt be. Also, FYI 4A and 8A are used as crew "spacing" rest seats so FAs will sit there during their breaks.

SDQBound

I had a great experience earlier this week in terms of service, it does seem that some FAs really want to give more than what they are currently allowed to. I was flying SDQ-JFK and the crew was outstanding. Beer kept flowing to my seat, the FA kept checking on us and making great conversation, and we even got an extra happy fuel box. Overall a great flight despite the limited snack and drinks service.

The Situation

I have had 8 segments in the last few months now. All segments have been between 500 and 900 miles. 3 have been mainline and 5 on OO. The level of amenities is a bit light even for those segments (it would be nice to have a snack basket of items you could choose from) but the service from FAs has been attentive on every flight. On my most recent connecting itinerary with both flights under 700 miles I got 3 glasses of cheap wine on each flight for a nice little buzz The Redwood cab is very inconsistent in quality FWIW. Some bottles tasted adequate while some tasted like wine that had been open and sitting on the counter for two weeks.

MCO Flyer

These ludicrous rules that they’ve made for “safety” were crafted up very early in the pandemic when everyone took a completely different approach to the virus and feared that it spread via surfaces and touch points vs what we now know of being mostly airborne transmitted and at the time, mask weren’t even required yet! It’s great to see that you had an excellent crew but it’s ridiculously that nearly 1 year later and DL is still using the ludicrous “touch point” reductions to combat the spread of COVID when it’s now very clear that COVID doesn’t spread easily via surfaces!

cmd320

Agreed to the extent that it’s slightly chilled (~10 degrees below room temp). Not a big fan when it’s ice cold personally, but I guess still better than warm.

jamesteroh

On the rare occassions when I find a red wine I like it always goes in my wine fridge.

Wish Delta would carry moscato or Reisling or some other sweeter wine instead of dry wines. Once in a while they have reisling but it's always on international flights and I hate beer unless it's a good craft beer without a strong hops taste like not Your Fathers.

FlyDeltaMD88

While I complain about our current product it's true since the pandemic started I've flown only paid DL flights and the FA's still provided excellent service with what little they've had, unlike on the non AA owned American Eagle flights I've taken where they've used this as an excuse to go to the back galley and chat the whole flight.

dw

To be fair, those non AA owned Eagle carriers are Mesa, Republic and Skywest.... so a significant overlap with Delta Connection.

taveller

I'm flying first from new york to detroit... 502 miles? will there be beverage service in first?

The Situation

Yes, I had a flight recently that was 500 miles on the nose. Snack bag had goldfish, biscoff and water. Beer and wine were offered multiple times.

cmd320

Indeed, and all complete garbage. Wouldn’t mind seeing any/all of them fail.

strickerj

Wouldn't that be end of April then since it's already March? That would coincide with their stated end of seat blocking on April 30.

Yellowjj

The original rumors heard weeks ago (late Jan/early Feb) were for a March resumption date; though that is looking less likely as time goes on.