Mar 24, 2020, 6:20 pm
Last edit by: xliioper
**Update 7/21/21 North America, Latin America, and Caribbean***
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
DL In Flight Service Changes during COVID-19 (Consolidated Thread)
Feb 9, 2021, 9:27 am
#2911
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Simple. Last minute booking 2 hrs before dep. Expected to grab something to go in the sc but they had nothing. Didn't have time to wait in a line of 30 at Starbucks. Not everyone has the luxury of packing a meal like you're going off to kindergarten with a lunchbox. Nor will I travel with a food cooler like the unfortunate regional pilots have to do. Regardless, for $1300 one way there should be food. Ill be cheating on UA Friday. Fare was 50% lower than Delta. Go figure.
Again, I get being unhappy about the service level, but have you folks ever heard of a granola bar or other snacks for your bag? While perhaps not desirable, it's actually possible to prepare for this predictable situation. Pretend it's a pandemic.
Feb 9, 2021, 11:43 am
#2912
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Feb 9, 2021, 12:23 pm
#2914
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,781
I'm getting really tired of companies of all shapes and sizes blaming "bUt c0viD" for why they're no longer doing things they don't want to do, that surprise surprise, also cost them money. If you can serve full meals and drinks on international flights, you can do it on domestic flights. Any excuse not to is just cost saving or poor operational planning. I have full confidence Delta could figure it out if they wanted to - they just don't want to, IMO. Now whether it's because they don't want to annoy their employees into doing the same level of work that they used to, don't want to figure out the logistics and pay the catering, or give an inch in the PR battle that they are clearly looking to win with the middle seat blocking. I imagine it's some combination.
Maybe I'll have a biscoff as a snack...
Feb 9, 2021, 1:10 pm
#2915
Join Date: Jan 2011
Location: DTW
Programs: DL DM, National EE, Hertz PC, IHG PL, Bonvoy Amb
Posts: 1,337
Doesn't even need to be FLL or a tight connection. I flew RDU-ATL-PDX last weekend. RDU has half the restaurants closed and the line at Starbucks is two dozen long. I had an hour in ATL to go from A3 to E18. I got to E and found every restaurant in the food court closed but Caribou Coffee which had a line of two dozen. I already meal prep for my work week, should I be meal prepping for First Class, coast to coast travel now too?
Why do you put yourself through the agony ... glutton for punishment I suppose
Feb 9, 2021, 2:41 pm
#2916
Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 1.929MM, Hilton Lifetime Diamond, IHG Platinum, Avis CHM, Marriott Titanium (lifetime gold)
Posts: 7,856
You are free to complain here all that you wish, but it is the equivalent of howling at the moon.
Complain to Delta or fly another airline. Many of the posters here are EXP or 1K - some of them are booking away from DL and some are not.
At this point Delta's service is well-known, so you either book away or you starve to death. You do have a choice!
Feb 9, 2021, 3:01 pm
#2917
Join Date: Mar 2015
Location: Home
Posts: 469
doesn't it sound better 
And yes some of us are taking that second option because booking away is not always practical due to schedule, dependencies, other factors etc.
Feb 9, 2021, 3:49 pm
#2918
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Once again, not defending Delta or the lack of airport food service. Just saying that it's strange to me that a frequent flyer would not know to bring their own food because the situation is what it is. There's really no excuse to be "starving." Anyone who has traveled at all during the pandemic knows that airport and onboard service is limited.
Feb 9, 2021, 7:08 pm
#2919
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Not a big packaged/shelf-stable kind of snack person. Doesn’t cut it at all on a transcon flight where JetBlue is serving a 4 course plated meal with a full bar.
Feb 9, 2021, 8:33 pm
#2920
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,396
One nice thing Delta could do is to allow passengers to take a to go soft drink and food from the SkyClub for a long flight to eat mid-flight. Offer something like wrapped sandwiches or allow a bagel with cream cheese to leave the skyclub to be eaten in flight.
Feb 9, 2021, 10:13 pm
#2921
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,781
Haven't we been doing this? One of the only upsides of having everything individually wrapped in the SC is it makes it very easy to toss a few things to eat in flight since the SC offerings are way better than the best case onboard scenario. If DL won't serve adequate food onboard, I have no qualms self catering from the club. Grab a couple little sandwiches, some cheese cubes. Dinner of champions!
Feb 10, 2021, 1:01 am
#2922
Join Date: Dec 2009
Location: LAS/FCO/JFK/LAX
Programs: DL DM/2MM, BA GGL/CCR,/GFL, A3 Gold, JBU Mosaic, ITA Executive, HHonors Diamond
Posts: 305
Correct, pick three out of five plus dessert so technically four dishes per passenger but B6 often assigns its best cabin crew to Mint and you can request more
Here's a sample menu:
JetBlue Mint Experience Westbound Southbound Lunch Dinner Menu
Here's a sample menu:
JetBlue Mint Experience Westbound Southbound Lunch Dinner Menu
He might have had compassion when seeing my DL million miler tag...
Feb 10, 2021, 1:04 am
#2923
Join Date: Dec 2009
Location: LAS/FCO/JFK/LAX
Programs: DL DM/2MM, BA GGL/CCR,/GFL, A3 Gold, JBU Mosaic, ITA Executive, HHonors Diamond
Posts: 305
Feb 10, 2021, 7:05 am
#2924
Join Date: Apr 2019
Location: DEN
Programs: DL DM
Posts: 583
Haven't we been doing this? One of the only upsides of having everything individually wrapped in the SC is it makes it very easy to toss a few things to eat in flight since the SC offerings are way better than the best case onboard scenario. If DL won't serve adequate food onboard, I have no qualms self catering from the club. Grab a couple little sandwiches, some cheese cubes. Dinner of champions!
Feb 10, 2021, 7:39 am
#2925
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,396
Haven't we been doing this? One of the only upsides of having everything individually wrapped in the SC is it makes it very easy to toss a few things to eat in flight since the SC offerings are way better than the best case onboard scenario. If DL won't serve adequate food onboard, I have no qualms self catering from the club. Grab a couple little sandwiches, some cheese cubes. Dinner of champions!
