Mar 24, 2020, 6:20 pm
Last edit by: xliioper
**Update 7/21/21 North America, Latin America, and Caribbean***
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
DL In Flight Service Changes during COVID-19 (Consolidated Thread)
Nov 14, 2020, 9:54 pm
#2161
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
DL has been using some new to the game companies in order to get lower costs.
Nov 14, 2020, 10:05 pm
#2162
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Or worse, in Y! Just wait for the fights to start onboard when people are expecting blocked middle seats after Q1.
Nov 14, 2020, 10:06 pm
#2163
Join Date: Oct 2013
Programs: DL PM
Posts: 700
I just want as much risk reduction as possible as this virus spreads unchecked thanks to people who don’t care.
Nov 14, 2020, 10:14 pm
#2164
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Nov 15, 2020, 8:01 am
#2165
Join Date: May 2003
Location: Paris
Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Lifetime Globalist, Marriott Plat, IHG Plat/Ambassador
Posts: 2,648
Just curious if anyone has done any transatlantic travel recently in J... I'm flying AMS-BOS next month... wondering if the service in D1 is much diminished as well.
Nov 15, 2020, 8:23 am
#2166
Join Date: Oct 2013
Programs: DL PM
Posts: 700
Here’s what you don’t seem to get - if you want the seat next to you full so badly and want a tiny cold and soggy sandwich and a soda so badly, DL may not be for you. It may be more for people like me. You are free to patronize those competitors that stuff people in. You know what DL offers and doesn’t - you don’t like it. I understand. But why rail and rail about what a private business offers when it is widely known and publicized? Why try to ruin it for those of us who prefer what DL offers?
Nov 15, 2020, 9:19 am
#2167
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
I prefer to choose the option that allows travel with a reduced risk. Or at least the perception of it (and yes, perception matters).
Here’s what you don’t seem to get - if you want the seat next to you full so badly and want a tiny cold and soggy sandwich and a soda so badly, DL may not be for you. It may be more for people like me. You are free to patronize those competitors that stuff people in. You know what DL offers and doesn’t - you don’t like it. I understand. But why rail and rail about what a private business offers when it is widely known and publicized? Why try to ruin it for those of us who prefer what DL offers?
Here’s what you don’t seem to get - if you want the seat next to you full so badly and want a tiny cold and soggy sandwich and a soda so badly, DL may not be for you. It may be more for people like me. You are free to patronize those competitors that stuff people in. You know what DL offers and doesn’t - you don’t like it. I understand. But why rail and rail about what a private business offers when it is widely known and publicized? Why try to ruin it for those of us who prefer what DL offers?
Why rail and rail defending a private business that chooses to lie over and over and over again? I choose to criticize DL exposing the truth; you choose to defend it by essentially trying to get flyers to not talk about it yet I'm not the one posting on social media how DL wishes it could serve meals but it can't for our safety. Oh right, it's safe for DL to do it JFK LHR in regular Y but not JFK LAX/SFO in D1. PLEASE, a 5-year old can see through DL's embarrassing lies!
Nov 15, 2020, 9:40 am
#2168
Join Date: Oct 2013
Programs: DL PM
Posts: 700
Here's what you don't seem to get - B6 already offers a vastly superior hard Mint product and guess what, I can select a suite without anyone next to me and still enjoy, not a sandwich, but an actual meal with hot choices and ice for my drink. However, B6 isn't lying to customers the way DL is. Meanwhile, AA and UA are at least making an effort to offer something in domestic premium cabins,
Why rail and rail defending a private business that chooses to lie over and over and over again? I choose to criticize DL exposing the truth; you choose to defend it by essentially trying to get flyers to not talk about it yet I'm not the one posting on social media how DL wishes it could serve meals but it can't for our safety. Oh right, it's safe for DL to do it JFK LHR in regular Y but not JFK LAX/SFO in D1. PLEASE, a 5-year old can see through DL's embarrassing lies!
Why rail and rail defending a private business that chooses to lie over and over and over again? I choose to criticize DL exposing the truth; you choose to defend it by essentially trying to get flyers to not talk about it yet I'm not the one posting on social media how DL wishes it could serve meals but it can't for our safety. Oh right, it's safe for DL to do it JFK LHR in regular Y but not JFK LAX/SFO in D1. PLEASE, a 5-year old can see through DL's embarrassing lies!
Nov 15, 2020, 9:44 am
#2169
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
With regards to your second point, completely fair considering that B6 Mint routes are rather limited.
As to your final point, yes UA has never really cared about blocking seats. AA deploys widebodies on many non-transcon routes and in F, you can get a single seat without anyone next to you, though of course this isn't the case on every route.
Nov 15, 2020, 1:57 pm
#2171
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
Yep. SLC and RDU were to be those companies entry to the market. SLC especially was a big fail. There was a few times where even international long haul flights had to take delays due to catering. They finally prioritized those flights over all else.
As for RDU, it wasn't as major an issue. However if memory serves RDU was to be the catering companies first kitchen.
They had worked most the bugsout last year. However these weren't well established catering companies with multiple customers that could help keep all their kitchens open.
It does support one thing. Catering is only about money at DL.
As for RDU, it wasn't as major an issue. However if memory serves RDU was to be the catering companies first kitchen.
They had worked most the bugsout last year. However these weren't well established catering companies with multiple customers that could help keep all their kitchens open.
It does support one thing. Catering is only about money at DL.
Nov 15, 2020, 2:41 pm
#2172
Join Date: Jun 2013
Programs: DL Diamond, UA Premier Gold
Posts: 2,933
Yep. SLC and RDU were to be those companies entry to the market. SLC especially was a big fail. There was a few times where even international long haul flights had to take delays due to catering. They finally prioritized those flights over all else.
As for RDU, it wasn't as major an issue. However if memory serves RDU was to be the catering companies first kitchen.
They had worked most the bugsout last year. However these weren't well established catering companies with multiple customers that could help keep all their kitchens open.
It does support one thing. Catering is only about money at DL.
As for RDU, it wasn't as major an issue. However if memory serves RDU was to be the catering companies first kitchen.
They had worked most the bugsout last year. However these weren't well established catering companies with multiple customers that could help keep all their kitchens open.
It does support one thing. Catering is only about money at DL.
Hopefully 9 months of delivering Cheez-Its and water gives them enough time to get their act together when real catering returns.
Last edited by DLASflyer; Nov 15, 2020 at 2:46 pm
Nov 15, 2020, 4:02 pm
#2173
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
I assume you are referring to Newrest. They operate catering facilities in 58 countries. Their screw ups upon opening in SLC and RDU cannot be attributed to lack of experience.
Hopefully 9 months of delivering Cheez-Its and water gives them enough time to get their act together when real catering returns.
Hopefully 9 months of delivering Cheez-Its and water gives them enough time to get their act together when real catering returns.
Basically for all essential purposes this was a brand new company. DL goes lowest cost for catering contract, so even beyond them it's not shocking DL has lost a majority of its kitchens. I dont think this should effect beverage service. However I do get it effecting meal service. In fact I believe the reason AA isn't serving more than a sandwich is issues with kitchens/catering staffing.
Nov 15, 2020, 5:06 pm
#2174
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Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Basically for all essential purposes this was a brand new company. DL goes lowest cost for catering contract, so even beyond them it's not shocking DL has lost a majority of its kitchens. I dont think this should effect beverage service. However I do get it effecting meal service. In fact I believe the reason AA isn't serving more than a sandwich is issues with kitchens/catering staffing.
Nov 15, 2020, 5:11 pm
#2175
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,600
