Mar 24, 2020, 6:20 pm
Last edit by: xliioper
**Update 7/21/21 North America, Latin America, and Caribbean***
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
DL In Flight Service Changes during COVID-19 (Consolidated Thread)
Oct 1, 2020, 3:51 pm
#1711
Join Date: Sep 2012
Programs: DL DM
Posts: 759
It looks like today is officially the first day of regional jets with 1x2 configuration in First are at 66% capacity—confirmed on my flight today.
They have also updated the wording on the website to specify that they are blocking “adjacent” seats in First (not half of seats):“To make space for safer travel, the following temporary changes will be implemented on Delta-operated flights through January 6, 2021:
They have also updated the wording on the website to specify that they are blocking “adjacent” seats in First (not half of seats):“To make space for safer travel, the following temporary changes will be implemented on Delta-operated flights through January 6, 2021:
- Blocking adjacent seats in First Class on US Domestic flights”
Oct 1, 2020, 6:09 pm
#1712
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
This is why WN is so consistently ranked highly - someone with a smile serves you a little bag of something, and a beverage, with a smile. That's all you expect, and that's what you get. Throw an occasional free drink coupon into the mix, and "everyone loves it." You never didn't get your upgrade, you never had your seat assignment changed, or aircraft changed in a manner that materially affected your trip, you never paid for 2 bags of luggage, you never didn't get your first meal choice, there was never a catering error ... and so on, and so on.
"Roll over and allow the decline to continue?" What is the option? Fly private?
"Roll over and allow the decline to continue?" What is the option? Fly private?
Oct 2, 2020, 7:04 am
#1713
Join Date: Sep 2017
Posts: 22
I used my Delta Reserve Companion ticket. So I purchased FIrst class and paid one fare for 2 seats in F. Only reason I paid for it.
Oct 2, 2020, 9:14 am
#1714
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Well, I complained about the poor food and beverage offerings (amongst other service failures) on my flight ~ a month ago and they tossed me 20,000 miles.
This particular reply from CS actually seemed like it was written at least partially by a human rather than something that was just spit out of a computer. Hopefully if more premium customers continue to complain they will finally start offering an appropriate service in the premium cabins.
This particular reply from CS actually seemed like it was written at least partially by a human rather than something that was just spit out of a computer. Hopefully if more premium customers continue to complain they will finally start offering an appropriate service in the premium cabins.
Oct 2, 2020, 10:09 am
#1715
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,039
Regards
Oct 2, 2020, 4:01 pm
#1716
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Well, I complained about the poor food and beverage offerings (amongst other service failures) on my flight ~ a month ago and they tossed me 20,000 miles.
This particular reply from CS actually seemed like it was written at least partially by a human rather than something that was just spit out of a computer. Hopefully if more premium customers continue to complain they will finally start offering an appropriate service in the premium cabins.
This particular reply from CS actually seemed like it was written at least partially by a human rather than something that was just spit out of a computer. Hopefully if more premium customers continue to complain they will finally start offering an appropriate service in the premium cabins.
Oct 2, 2020, 4:49 pm
#1718
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Oct 2, 2020, 6:37 pm
#1720
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Oct 2, 2020, 6:47 pm
#1722
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Oct 3, 2020, 1:28 pm
#1723
Moderator, Delta Skymiles and Mileage Run
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,940
Folks,
Once again this thread was derailed by a debate of other airlines offerings. I am willing to leave this open, but ask folks to please keep the thread on topic. I am mixed on if seat blocking belongs here or another thread, and tend to lean towards it deserving its own thread.
Ryandc99
Moderator Delta Air Lines
Once again this thread was derailed by a debate of other airlines offerings. I am willing to leave this open, but ask folks to please keep the thread on topic. I am mixed on if seat blocking belongs here or another thread, and tend to lean towards it deserving its own thread.
Ryandc99
Moderator Delta Air Lines
Oct 3, 2020, 6:09 pm
#1724
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
I'm on JFK-MEX in mid-October, DL metal. Am I right that it's water/beer/wine only, and no ice? Food is a selection from the junk basket?
At least my flights are 75W's, which I believe is the lie-flat seats (four rows in the seatmap). Is that right?
If I'm not wrong, has anything been announced about a timeline to putting an end to this ridiculousness?
Thank you,
-BlooJoo
At least my flights are 75W's, which I believe is the lie-flat seats (four rows in the seatmap). Is that right?
If I'm not wrong, has anything been announced about a timeline to putting an end to this ridiculousness?
Thank you,
-BlooJoo
Oct 3, 2020, 6:31 pm
#1725
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
I'm on JFK-MEX in mid-October, DL metal. Am I right that it's water/beer/wine only, and no ice? Food is a selection from the junk basket?
At least my flights are 75W's, which I believe is the lie-flat seats (four rows in the seatmap). Is that right?
If I'm not wrong, has anything been announced about a timeline to putting an end to this ridiculousness?
Thank you,
-BlooJoo
At least my flights are 75W's, which I believe is the lie-flat seats (four rows in the seatmap). Is that right?
If I'm not wrong, has anything been announced about a timeline to putting an end to this ridiculousness?
Thank you,
-BlooJoo