NotHamSarnie

Those of us who can make DM again will probably do so, just to get the 2021 GUCs and whatever other perks we get (other than DM line and UG).

This move makes a whole lot of business sense: no cost to DL and no inclination for the status pax to re-think in 2021 their commitment to flying DL for FF status.

travelerjim

Dear Valued Customer,

I hope wherever you are in the world – whether at home with loved ones or on the front lines fighting this pandemic – that you are staying healthy and safe. We thank you for your patience and understanding over the last month as you’ve experienced unprecedented schedule changes and travel disruptions. Our focus today, as always, is on getting you and your loved ones where you need to be quickly and safely.

I want to let you know about some important decisions regarding SkyMiles® Medallion® Status and benefits, travel waivers and cleanliness that will help ensure that we’re meeting your needs in this extraordinary time:

• Extensions for SkyMiles Members: I appreciate how much you value your Status and benefits, which is why we’re making adjustments so you can continue to enjoy them whenever you’re ready to travel again. You will see these updates automatically reflected in MyProfile/MyWallet before they go into effect.

Medallion Status: Your current Medallion Status will automatically be extended through 2021 whether or not you requalify. In addition, all of your 2020 Medallion Qualification Miles (MQMs) will be rolled over in 2021. If you are enrolled in Status promotions, you will also receive additional flexibility to complete those requirements.

Program travel benefits: Eligible Delta SkyMiles American Express Card Members will get more time to enjoy benefits, including Companion Certificates and the $100 Delta flight credits. SkyMiles Members with Upgrade Certificates or $200 Travel Vouchers will also have additional time to enjoy those benefits.

Delta Sky Club® access: If you are a Delta Sky Club Member, you’ll receive an additional six months of club membership free of charge.

• Additional flexibility: We heard your feedback that you want the value of your tickets to be secure and redeemable for a longer period, so we have extended the ability to plan, re-book and travel for up to two years. We’ve waived change fees for your trips through May 31, 2022 if you have travel booked in April or May as of April 3, 2020, or canceled travel/eCredits from flights in March, April or May 2020. You can also change new tickets purchased between March 1 and May 31, 2020, without a change fee for up to a year from the date of purchase.

• A new standard of Delta Clean: Your health and safety remain our highest priority. We are temporarily streamlining onboard food and beverage services domestically and internationally to lessen physical touchpoints between you and our crews. The steps we continue taking to transform expectations of cleanliness across airports and on aircraft are not reserved for times of crisis. They have become our new standard of clean going forward so you can enjoy peace of mind when you’re ready to fly again.

These are the times that define us all, and I want you to know we are here for you as you adjust to these extraordinary circumstances. I remain proud of you and our people as we continue to look out for one another along this journey. Please continue to take care of yourself and your loved ones.


Sincerely,


Ed Bastian
CEO

Wimsta

I was going for Diamond this year, started with about 44k rollover, so I'll rollover pretty well for next year.

I am actually more concerned that my trip for December has a canceled segment, but that it still shows as an itinerary despite the fact I won't end up getting to where I'm trying to go... and it was booked as the second of two Expedia MQD runs and getting a refund from them is considerably more difficult than working with Delta.

MCO Flyer

Will DMs and PMs get to select choice benefits again in 2021?

Keyser

delta obviously feels this will go on for a lot longer than 2-4 weeks & the world will not return to normal by mid-end april....

i was surprised that they decided to award choice benefits to all plats & diamonds in 2021 as well but overall this is a good decision by delta....

Keyser

that's what i understand from the email....i wasn't expecting delta to offer this but good for those who won't be able to re-qualify this year....

Adelphos

To be fair, the world has changed significantly since FlyingBeanCounter made that post. Airlines like Delta are clearly planning for less capacity and flying over an extended period of time

NZLMAN

I’m sure it’s probably inferred, but it says your 2020 earned MQM’s will rollover. Do miles rolled over from 2019 into 2020 rollover as well?

JCWCVG

Just got an email from Ed Bastian. All medallion statuses extended through 2021. All current MQMs roll over in 2021 for status the following year. No mention if choice benefits get awarded for 2021.

Keyser

so this is my understanding of the situation....i had about 23k mqm roll over from 2019....this year i have earned 50k mqm so my total is around 73k mqm as of now....if i don't travel at all this year then i will open 2021 with all 73k mqm i have right now & will only require another 52k mqm to re-qualify for diamond....

longing4piedmont

have you actually read this announcement? There are plenty of cost to Delta...sky club, choice benefits, free drinks in first, and I could go on and on...

sydneyracquelle

Awesome...although status offers very little benefit when not flying. I wish segments also carried over and not just MQMs.

Keyser

i don't think so....the number of medallion members will remain the same once travel begins later this year....next year there will be a few more though....but those who would have lost status in 2021 will probably not be traveling too much on dl in any case so i don't think the difference will be too much....

gretchendz

Wonder if they will help give me free miles to hit my million miler status that I was close to reaching?

(This is a JOKE!)

orca15

This is extraordinarily generous of Delta. Really Amazing. They are even extending my SO gifted status for another year. Way to go Delta!