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Delta: Refund/Mileage Redeposit/Cancellation/Rebooking During COVID19

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Delta: Refund/Mileage Redeposit/Cancellation/Rebooking During COVID19

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Old Mar 4, 2020, 1:25 pm
  #91  
 
Join Date: Dec 2009
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Originally Posted by richarddd
The CDC advice is to stay at home if you are sick. If you're someone who should stay at home under CDC advice, it would be good if DL issued a waiver for you.

https://www.cdc.gov/coronavirus/2019...treatment.html
I'm in total agreement. Not sure you quoted the right person.
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Old Mar 4, 2020, 2:20 pm
  #92  
 
Join Date: Jan 2018
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Originally Posted by Summend
Delta has updated its policy to include all travel (previously it's just international travel) booked in March for the change fee waiver: https://pro.delta.com/content/agency...ulletin-2.html
I assume this is for main cabin and above, correct?
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Old Mar 4, 2020, 2:34 pm
  #93  
 
Join Date: Nov 2009
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Originally Posted by Elizabeth208
I assume this is for main cabin and above, correct?
No. Any cabin, any fare.
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Old Mar 4, 2020, 5:43 pm
  #94  
 
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Originally Posted by mnbp
No. Any cabin, any fare.
Wouldn’t it be awesome if people ended up booking more travel with increased flexibility and the change fees never came back? One can dream.
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Old Mar 4, 2020, 6:55 pm
  #95  
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Thats certainly nice that DL updated their policy for all future travel booked this month. Will be planning to book some trips even though I don't have solid dates due to the situation. The flexibility is greatly appreciated.
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Old Mar 4, 2020, 7:04 pm
  #96  
 
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Originally Posted by DLASflyer
Wouldn’t it be awesome if people ended up booking more travel with increased flexibility and the change fees never came back? One can dream.
If it so happened, the change fees would be inevitably included in the fares. Already now given this, expect airfares to be notably higher after this ordeal than before, as airlines ensure that pax changing flights "for free" end up paying more for the very same flights, same fare class, on different dates, as they are no longer charging the change fees, so they make up for the lost revenue by across the board fare increases. (Of course, it's a lot more complicated than this, but expect the lost revenue recovery to be a significant part of the revenue management equations used here.)

No matter how it goes, the consumer is going to get fleeced. I mean, that's just how airlines operate.
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Old Mar 4, 2020, 8:23 pm
  #97  
 
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Originally Posted by cragAK
So it looks like I can't get ANYTHING back from a E ticket booked in January for a flight in April now that I'm past the 24 hour change window?

Guess I can hold out and hope that Delta adjusts their policy...
I'm doing the same. I bought a ticket in February to a conference in mid March, and the conference was just cancelled. I suspect we'll be seeing a lot more of that in the next few weeks.
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Old Mar 4, 2020, 8:46 pm
  #98  
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Originally Posted by cragAK
So it looks like I can't get ANYTHING back from a E ticket booked in January for a flight in April now that I'm past the 24 hour change window?

Guess I can hold out and hope that Delta adjusts their policy...
This is what it means to book a Basic Economy ticket.
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Old Mar 4, 2020, 9:20 pm
  #99  
 
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Originally Posted by MSPeconomist
This is what it means to book a Basic Economy ticket.

If DL is offering a waiver for a flight it applies to all fares, including E fares. If there is no waiver, I would not expect a favor.
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Old Mar 4, 2020, 9:23 pm
  #100  
 
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Originally Posted by jdrtravel
If DL is offering a waiver for a flight it applies to all fares, including E fares. If there is no waiver, I would not expect a favor.
Also even if the OP did purchase a Main Cabin fare, they would still loose $200 of the tickets value if there was no waiver.
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Old Mar 4, 2020, 10:28 pm
  #101  
 
Join Date: Aug 2015
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Originally Posted by Summend
They have another waiver in place giving people booked international travel before March free changes as well.
can u show me a link? I booked paris end of jan 2020 for april.

want to reschedule


thx
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Old Mar 4, 2020, 11:10 pm
  #102  
 
Join Date: Jul 2009
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Originally Posted by broncophil
can u show me a link? I booked paris end of jan 2020 for april.
That seems to be a problem since the travel dates have to be before April, but that may change as things develop:

Change Fees for International Tickets Purchased on or Before March 1, 2020

  • Affected Customers: All International Tickets (not including travel within the U.S. 50) issued on or before March 1, 2020
  • Impacted Travel Date(s): March 1, 2020 - March 31, 2020
  • New Ticket Must Be Re-issued On/Before: May 31, 2020
  • Rebooked Travel Must Begin No Later Than: May 31, 2020
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Old Mar 5, 2020, 6:00 am
  #103  
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If you're not covered by the waiver currently, I recommend waiting another week or two as it is likely that DL will have to extend the dates to include April flights.
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Old Mar 5, 2020, 9:08 am
  #104  
 
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Any idea how this policy might work for an 006-coded ticket booked from Expedia on Z fares? (It's to Cape Town, but just wondering)
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Old Mar 5, 2020, 9:43 am
  #105  
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Originally Posted by Uncle Lars
Any idea how this policy might work for an 006-coded ticket booked from Expedia on Z fares? (It's to Cape Town, but just wondering)
What are Expedia's rules and fees?
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